Greetings, and welcome to “HVAC Chats”, a series of HVAC podcast episodes by Contracting Business and Endeavor Business Media, Hosted by Terry McIver, editor-in-chief of Contracting Business magazine and director of content for ContractingBusiness.com. “HVAC Chats” offers insight by guest HVAC contractors into business management challenges that our heating and air conditioning audience can relate to, based on their daily experiences in the office or in the field.