How To Adjust Your Case's Theme Dynamically How Justice Is Served, With Jed Kurzban podcast

We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

How Justice is Served, with Jed Kurzban »

How to Adjust Your Case's Theme Dynamically

2 yıl önce 14:12

Paylaş

İçerik Jed Kurzban tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Jed Kurzban veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.

"Reptilian thinking" can be your enemy or your friend. You need to understand it if you want to interact with the jury well—especially when jury members form premature opinions. Plus, learn the "5 Common Codes" (not a typo!) and their cures.

14 bölüm

1
Meet Jed Kurzban 10:48

2 years önce10:48

10:48

Who is Jed Kurzban? Why did he decide to become an attorney? Who does he help, and how does he evaluate their situation? Hear answers to these questions and more, in this first episode of the How Justice Is Served podcast!

1
Do You Really Know Your Client? 9:49

2 years önce9:49

9:49

Potential plaintiffs often ask "How much is my case worth?"—but profit should not be the firm's #1 focus. Jed shares the alternative focus in this episode. You'll also learn the top questions you should ask your clients, plus why and how to uncover "skeletons in the closet" before they surprise you in the courtroom.…

1
How to Build Your Case with a Persuasive Theme 11:04

2 years önce11:04

11:04

How should you build and organize your client's case? How should you talk in the courtroom? (Hint: NOT like a lawyer.) How do you persuasively appeal to the jury? Answers to all these questions are found in this episode. BONUS: How does Jed feel about jokes about lawyers?

4 years önce8:29

8:29

What makes for a good closing argument? What does your client expect from you as you close their case? Plus: Hear about Jed's most successful closing argument.

Amazon Basics Multipurpose Copy Printer Paper, 8.5 x 11 inches, 20 lb, 1 Ream, 500 Sheets, 92 Bright, White

Crayola Clicks Retractable Tip Markers (10ct), Easter Basket Essentials, Cone Tip, Washable Art Marker Set for Kids, Long Lasting Coloring Supplies, 3+

Amazon eGift Card - Amazon Logo (Animated)

HP 67XL Black High-yield Ink Cartridge | Works with HP DeskJet 1255, 2700, 4100 Series, HP ENVY 6000, 6400 Series | Eligible for Instant Ink | One Size | 3YM57AN

Scotch Heavy Duty Shipping and Moving Packing Tape, Clear, Packing and Moving Supplies, 1.88 in. x 22.2 yd., 6 Tape Rolls with Dispensers

HP 67 Black / Tri-color Ink Cartridges (2 Pack) | Works with HP DeskJet 1255, 2700, 4100 Series, HP ENVY 6000, 6400 Series | Eligible for Instant Ink | 3YP29AN

Command 20 lb XL Heavyweight Picture Hanging Strips 16 Pairs (32 Command Strips), Damage Free Hanging Picture Hangers, Heavy Duty Wall Hanging Strips for Home Decor, White Adhesive Strips

Amazon.com Gift Card for Any Amount in a Mini Envelope (Black)

Amazon.com Happy Birthday Mini Envelope

Dinlemeye Değer Podcast'ler

1
#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

How Justice is Served, with Jed Kurzban »
How to Adjust Your Case's Theme Dynamically