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Episode 20: Technical Innovation and Consumer Experience feat. Neil Gomes
Manage episode 231139008 series 1923451
In this podcast, Neil Gomes shares his experience on how to set culture, decision making, and business priorities by focusing on passion and empathy from the perspective of the patient. Through the process of understanding what patients want that are not expressed, his team has been wildly successful in developing custom solutions to improve quality, service, and outcomes. Solutions that engage administrators, clinicians, and patients have enabled their health system to become a pioneer in development; creating teams, vendor alignments, and great platforms. Neil points it that you can’t do it alone and why factors are equally important in the delivery of innovation.
https://archive.org/download/EP20NeilGomes/EP%2020%20-%20Neil%20Gomes.mp3
42 bölüm
Manage episode 231139008 series 1923451
In this podcast, Neil Gomes shares his experience on how to set culture, decision making, and business priorities by focusing on passion and empathy from the perspective of the patient. Through the process of understanding what patients want that are not expressed, his team has been wildly successful in developing custom solutions to improve quality, service, and outcomes. Solutions that engage administrators, clinicians, and patients have enabled their health system to become a pioneer in development; creating teams, vendor alignments, and great platforms. Neil points it that you can’t do it alone and why factors are equally important in the delivery of innovation.
https://archive.org/download/EP20NeilGomes/EP%2020%20-%20Neil%20Gomes.mp3
42 bölüm
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