Ep 271: Unleashing Workforce Superpowers with KnowHow's Leighton Healey

FNO: InsureTech

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altı yıl önce eklendi

İçerik Alacrity Solutions tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Alacrity Solutions veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.

All About Change

1
Professional football player Jonathan Jones: Mentorship and Making an Impact in Your Community 22:49

9 gün önce22:49

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Beğenildi

22:49

Jonathan Jones is an NFL cornerback for the Washington Commanders who rose from the undrafted ranks to become two-time Super Bowl champion with the New England Patriots, a businessman, philanthropist, and licensed pilot. In 2019, Jonathan founded the Jonathan Jones Next Step Foundation in 2019, a platform dedicated to empowering youth through education, professional development, and mentorship. The foundation works to alleviate food insecurity, promote women in stem and sports, and to promote professional development in the communities where he lives. Jay and Jonathan talk about investing in the communities they live in, acknowledging the people who helped you become the person you are, and paying that same investment forward to the next generation. Episode Chapters 0:00 intro 1:24 Building local connections 4:25 Jonathan’s mentors and mentees 10:54 Jonathan’s pride in his mentees’ successes 13:04 how Jonathan chooses his causes 14:08 Jonathan’s support for girls and young women 17:19: Jonathan’s passion for flying 19:40 The Next Step Foundation 20:29 Goodbye For video episodes, watch on www.youtube.com/@therudermanfamilyfoundation Stay in touch: X: @JayRuderman | @RudermanFdn LinkedIn: Jay Ruderman | Ruderman Family Foundation Instagram: All About Change Podcast | Ruderman Family Foundation To learn more about the podcast, visit https://allaboutchangepodcast.com/ Looking for more insights into the world of activism? Be sure to check out Jay’s brand new book, Find Your Fight , in which Jay teaches the next generation of activists and advocates how to step up and bring about lasting change. You can find Find Your Fight wherever you buy your books, and you can learn more about it at www.jayruderman.com .…

1 yıl önce 43:46

MP3•Bölüm sayfası

Key Highlights:

Discover how KnowHow transitions companies from traditional operation manuals to a dynamic app.
Understand the role of A.I. and machine learning in enhancing workforce training.
Explore the challenges and opportunities in the property restoration industry during COVID-19.
Understand the six common reasons behind one-star customer reviews.
Learn about the real financial impact of negative reviews on business revenue.

Quotes:

"KnowHow gives training teams and HR teams superpowers they didn’t think possible." – Leighton Healey
"A legit one-star review can repel over $212,000 in potential revenue." – Leighton Healey
"The number one reason for a one-star review is poor communication." – Leighton Healey

293 bölüm

#Tech #Insurance #Technology #Personal Finances #Lifestyle #Insurtech #Alacrity Solutions #Business #InsureTech

FNO: InsureTech

Ep 271: Unleashing Workforce Superpowers with KnowHow's Leighton Healey

FNO: InsureTech

32 subscribers

published 1 yıl önce

Paylaş

MP3•Bölüm sayfası

Key Highlights:

Discover how KnowHow transitions companies from traditional operation manuals to a dynamic app.
Understand the role of A.I. and machine learning in enhancing workforce training.
Explore the challenges and opportunities in the property restoration industry during COVID-19.
Understand the six common reasons behind one-star customer reviews.
Learn about the real financial impact of negative reviews on business revenue.

Quotes:

"KnowHow gives training teams and HR teams superpowers they didn’t think possible." – Leighton Healey
"A legit one-star review can repel over $212,000 in potential revenue." – Leighton Healey
"The number one reason for a one-star review is poor communication." – Leighton Healey

293 bölüm

#Tech #Insurance #Technology #Personal Finances #Lifestyle #Insurtech #Alacrity Solutions #Business #InsureTech

Tüm bölümler

FNO: InsureTech

1
Ep 280: Paul Vacquier, Founder & CEO of Beagle Services 59:11

11 gün önce59:11

59:11

In this episode of the FNO InsureTech Podcast, hosts Rob Beller and Lee Boyd interview Paul Vacquier, the founder and CEO of Beagle Services. Beagle Services is on a mission to tackle the pervasive problem of non-weather water damage claims by leveraging technology and installation services. Paul shares the innovative approach Beagle takes in working with insurance carriers and agents to deploy automatic water shutoff systems, fostering more effective loss prevention. Tune in to discover how Beagle's solutions are setting new standards in risk management and client engagement. Key Highlights: • Paul Vacquier discusses the significance of non-weather water damage, a leading cause of preventable homeowner insurance claims. • Beagle Services serves as a critical last-mile solution, helping install and deploy water shutoff and sensor technologies. • The podcast explores the evolution of insurance technology and Beagle’s role in facilitating technology adoption. • Focus is given to customer touchpoints and how Beagle collaborates with carriers, agencies, and homeowners. • Insight into future trends in the InsureTech space and the pivot from risk mitigation to revenue generation. Quotes: • "Beagle is focused on prevention of non-weather water damage claims. It’s the largest loss cause that's preventable for homeowners insurers." – Paul Vacquier • "Who's going to actually do it? Beagle comes in as the last mile resource to help install and deploy." – Paul Vacquier • "We're seeing ever-increasing requirements for smart valve installations to bind coverage or maintain coverage at renewals." – Paul Vacquier • "Risk mitigation is becoming a revenue generator, enabling carriers to write premium in challenging markets." – Paul Vacquier…

FNO: InsureTech

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Ep 279: FireDome, feat. Gadi Benjamini (Cofounder and CEO) and Gabriel Gross (Member of the Board of Advisors) 55:26

5 weeks önce55:26

55:26

In this episode, we traverse three continents to bring you insights from Gadi Benjamini, co-founder and CEO of FireDome, and Gabriel Gross, a member of FireDome's advisory board. As FireDome emerges from stealth mode, Gadi and Gabriel discuss groundbreaking technology aimed at combating wildfires—a pivotal issue exacerbated by climate concerns. Through their innovative fire protection systems, FireDome is set to transform wildfire management and potentially reshape the wildfire insurance landscape. Whether you're an industry insider or concerned citizen, this episode offers a riveting exploration of FireDome's impactful solutions. Key Highlights: FireDome's cutting-edge system is designed to protect assets from wildfires with a focus on strategic fire breaks and suppression. The innovative solution involves a launcher that deploys capsules filled with fire retardant to create barriers and respond to spot fires with extreme precision. Gadi Benjamini explains the detailed technology and the multi-layered approach involving cameras and sensors, aiming to support firefighters. Gabriel Gross provides an insurance industry perspective, addressing insurability challenges in wildfire-prone regions and how FireDome may play a key role. The potential global impact of FireDome's technology is discussed, highlighting its relevance to both private properties and larger-scale applications. Quotes: "FireDome is a system aimed at protecting assets from wildfires—a burning issue, pun intended." – Gadi Benjamini "Reducing actual vulnerability is the first major step into making homes or businesses insurable again." – Gabriel Gross "There's no silver bullet; it's a chain of solutions that must work together, spearheaded by the firefighters." – Gadi Benjamini…

FNO: InsureTech

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Ep 278: Chaz Perera, CEO and Co-founder of Roots Automation 53:00

6 weeks önce53:00

53:00

In this engaging episode, we sit down with Chaz Perera, CEO and Co-founder of Roots Automation, to uncover the transformative role of AI in the insurance industry. Chaz shares his journey from leading major initiatives at AIG to founding his own company aimed at solving one of the industry's longstanding challenges—unstructured data. Through his insights, listeners gain a deeper understanding of how digital coworkers are reshaping claims and underwriting processes, enhancing efficiency and accuracy. Key Highlights: Chaz Perera discusses the persistent 10% vacancy rate problem in the insurance industry and how Roots Automation addresses it by automating the handling of unstructured data. Insight into the inefficiencies causing over- and underpayment in claims and underwriting, where AI can save substantial costs. The evolution in AI technology, especially large language models, and their application in making unstructured data manageable and actionable. Candid conversation about AI not replacing employees but complementing their work, easing workloads to focus on high-value tasks. Exploration of the challenges and importance of change management when implementing AI solutions in insurance companies. Quotes: "Solving the unstructured data problem across the insurance industry was the genesis of Roots Automation." – Chaz Perera "Digital coworkers are meant to be your favorite colleague, taking off the mundane work from your plate." – Chaz Perera "Core to any change is understanding the motivations of the people that are affected by the change." – Chaz Perera "Progress doesn't happen if there isn't somebody who's backstopping your risk." – Chaz Perera…

FNO: InsureTech

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Ep 277: Orna Carni, FinTLV Ventures 56:06

10 weeks önce56:06

56:06

In this episode, we have a great conversation with Orna Carni, Managing Partner at FinTLV Ventures, a prominent global VC firm focusing on InsureTech. We discuss FinTLV’s role in supporting the Israeli InsureTech ecosystem and dive into the innovative map they’ve created to showcase local ventures. Orna shares her journey from corporate roles in AIG to venture capital, highlighting the industry's evolution and the impact of AI in InsureTech. Tune in to explore the unique dynamics of Israel as a hub for technological advancement. Key Highlights: • Discover FinTLV’s investments in leading InsureTech companies like Hippo and Lemonade. • Learn about the innovative ecosystem map created by FinTLV to navigate Israeli insuretech startups. • An insider’s look at the influence of AI in transforming the insurance landscape. • The transition from traditional corporate roles to venture capitalism and the skills required. • A discussion on the significant rise of Israeli innovation and its global impact. Quotes: • "Insurance is not just about coverage; it's an enabler for many industries." – Orna Carni • "We want to turn insurance from a lose-lose to a win-win by focusing on prevention." – Orna Carni • "AI is not a buzzword anymore—it's a crucial part of the InsureTech industry." – Orna Carni…

FNO: InsureTech

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Ep 276: Matheus Riolfi, CEO & Co-founder of Tint 55:00

13 weeks önce55:00

55:00

In this kick-off episode of 2025, hosts Rob Beller and Lee Boyd welcome Matheus Riolfi, CEO and Co-founder of Tint. Matheus takes us into the world of embedded insurance, sharing insights about how Tint facilitates the integration of insurance products into consumer and enterprise platforms. Listeners will gain an understanding of this growing field, the impact it has across various industries, and how it could shape the future of insurance distribution. Key Highlights: The role of embedded insurance in offering tailored customer experiences and new product opportunities. Tint’s position as an orchestrator within the insurance marketplace, connecting brand partners with insurance carriers. An exploration of niche use cases, such as insurance for decentralized finance platforms. How Tint leverages data from partners like Turo to offer smarter, usage-based insurance pricing. Discussion on the growth and scalability of Tint’s modular embedded insurance solutions. Expectations for the future of embedded insurance and its potential transformation of traditional markets. Quotes: "Our vision is that insurance should be a feature and not a standalone product." – Matheus Riolfi "If the data exists, it will do two things for you: a great customer experience and enabling products that couldn't exist before." – Matheus Riolfi "Embedded insurance is really the biggest innovation since insurance was created." – Matheus Riolfi…

FNO: InsureTech

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Ep 275: Jenn Knight, Co-founder & CTO, AgentSync 52:30

17 weeks önce52:30

52:30

In this conversation, Rob Beller and Lee interview Jenn Knight, the CTO and co-founder of Agentsync, a technology company focused on streamlining the insurance compliance process. They discuss the company's origins, the role of technology in improving agent onboarding, and the evolving landscape of insurance technology. Jenn shares insights into the challenges faced by agents and carriers, the importance of personal connections in insurance, and the recent growth and fundraising success of Agentsync. Jenn also discusses her journey in fundraising, the importance of maintaining relationships with investors, and the evolving role of AI in the insurance industry. She emphasizes the need for human involvement in insurance processes, even as technology advances. The discussion also touches on the implications of AI for job creation and destruction, and concludes with insights into the future aspirations for Agentsync, focusing on enhancing connectivity and compliance in the insurance space. Key Highlights Jenn Knight discusses the inception of AgentSync and its focus on simplifying regulatory compliance and agent onboarding through technology. Insightful conversations about the evolving role of agents and the company’s commitment to enhancing the agent experience. The impact of artificial intelligence on the insurance industry and how AgentSync is integrating AI into its processes. The challenges and opportunities faced in the current fundraising environment and AgentSync's roadmap for continued growth. Jenn shares her thoughts on the future of insurance technology and AgentSync's vision for a more connected industry ecosystem. Quotes "We started with the premise that technology could help streamline [agent onboarding] and make that ready-to-sell experience meaningfully better in this space." – Jenn Knight "Insurance is so, so personal. And there are aspects that you do not want to get wrong or be left out trying to talk to a chatbot about, frankly." – Jenn Knight "Our goal is to use technology on both sides of the fence to help all the parties streamline that workflow and get access to products." – Jenn Knight…

FNO: InsureTech

1
Ep 274: Garret Gray on A.I., INTRConnect 2025, and CoreLogic's Path to Innovation 58:48

20 weeks önce58:48

58:48

Garret Gray, President of CoreLogic Global Insurance Solutions, joins Rob and Lee on the FNO: InsureTech Podcast to share insights into his industry experience, INTRConnect 2025, and the growing role of A.I. in insurance. He highlights CoreLogic's approach to innovation, collaboration, and addressing industry challenges. Key Highlights: INTRConnect 2025: Garret discusses how the event fosters collaboration among insurance stakeholders. A.I. Integration: Insights into CoreLogic's step-by-step adoption of A.I. for smarter solutions. Industry Challenges: Addressing high-risk regions like California and Florida with data-driven strategies. Strategic Growth: The impact of acquisitions on CoreLogic's market position. Emerging Trends: The use of diverse data sets for better risk assessment and innovations in claims management. Quotes: "Our whole theme this year is Beyond All Limits. It's really about pushing the boundaries of what's possible." – Garret Gray "We all only want carriers to be healthy and profitable, just like we want contractors to be healthy and profitable." – Garret Gray…

FNO: InsureTech

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Ep 273: Data-Driven Service for Real Estate Buyers, PropertyLens, Bob Frady 53:15

22 weeks önce53:15

53:15

In this episode of the FNO: InsureTech Podcast, we welcome back a favorite guest, Bob Frady, to discuss his latest venture in the real estate sector with PropertyLens. Bob shares his journey from the sale of Hazard Hub to Guidewire, his brief attempt at retirement, and the innovative new service he is developing for homebuyers. Tune in to discover how this new tool empowers buyers with essential data and guidance, ensuring informed decisions in the complex world of real estate. Key Highlights: Bob Frady discusses his transition from Hazard Hub to launching PropertyLens, a data-driven service for real estate buyers. The episode explores the idea of providing homebuyers with detailed property reports, akin to a "Carfax for homes." Bob emphasizes the importance of preparing buyers with the right questions to ask before purchasing a property. Insights into the significant data collection and reporting process behind Property Lens are shared. The episode highlights the potential impact of empowering consumers with data on the real estate and insurance industries. Quotes: "We're here to arm the buyer with information before they put down their hard-earned money." – Bob Frady "Frequency is where you win the game — find the channel where your customers are." – Bob Frady "It's presenting data as an art form, and that's the art form I've lived in for over a dozen years." – Bob Frady…

FNO: InsureTech

1
Ep 272: Driving Growth with Innovation: Great American's Sara Phillips on Federated Models, A.I., and Partnerships 1:05:32

24 weeks önce1:05:32

1:05:32

On this episode, host Rob Beller welcomes Sara Phillips from Great American Insurance Group to discuss her pivotal role in new revenue, strategic acquisitions, and partnerships. Sara delves into how the organization maintains a federated model with 36 divisions, each operating with significant autonomy, while integrating innovative insuretech solutions to drive growth. This episode offers unique insights into navigating strategic investments and partnerships within the insurance industry and beyond. Key Highlights Sara Phillips explains her diverse role involving new revenue streams, strategic acquisitions, and partnerships at Great American Insurance Group. Exploration of Great American's federated model, which includes 36 divisions operating with distinct autonomy. Insights into how the insurance marketplace is adapting to changes in valuation swings and strategic conversations. Discussion on the importance of strategic investments in fostering partnerships with InsureTech companies. Anticipation of the role of AI and generative technology in transforming insurance operations in the coming years. Quotes "Insurance companies should be well positioned to assess young companies and the risk there." – Sara Phillips "The next five years is going to be, especially with AI kind of folded into the mix, a really interesting time." – Sara Phillips…

FNO: InsureTech

1
Ep 271: Unleashing Workforce Superpowers with KnowHow's Leighton Healey 43:46

26 weeks önce43:46

43:46

Join us on this episode as we speak with Leighton Healey, CEO and founder of KnowHow. Leighton introduces Knowhow's transformative app that revolutionizes employee onboarding and training through innovative A.I. technologies. He explores the role of A.I. in property restoration and the significant impact of online reviews on businesses. Join Leighton and Lee as they dive into engaging insights on how technology redefines workforce competence and customer experiences. Key Highlights: Discover how KnowHow transitions companies from traditional operation manuals to a dynamic app. Understand the role of A.I. and machine learning in enhancing workforce training. Explore the challenges and opportunities in the property restoration industry during COVID-19. Understand the six common reasons behind one-star customer reviews. Learn about the real financial impact of negative reviews on business revenue. Quotes: "KnowHow gives training teams and HR teams superpowers they didn’t think possible." – Leighton Healey "A legit one-star review can repel over $212,000 in potential revenue." – Leighton Healey "The number one reason for a one-star review is poor communication." – Leighton Healey…

FNO: InsureTech

1
Ep 270: Wildfire Insurance Challenges & InsureTech Innovations: Insights with Caribou Honig 1:11:09

28 weeks önce1:11:09

1:11:09

In this episode of the FNO: InsureTech Podcast, Rob Beller and Lee Boyd sit down with Caribou Honig, Chairman and Co-Founder of InsureTech Connect. Ever charming and insightful, Caribou shares insights from his experience building a home in Santa Fe, covering the challenges of obtaining homeowners insurance in wildfire-prone areas. The discussion explores the innovations and challenges of the insuretech marketplace, the implications of market dislocation, and the role of innovative insuretech players in addressing gaps. His candid reflections on the sector's growth, the role of technology, and future trends present valuable insights for all listeners involved in insuretech. Key Highlights Caribou discusses the unique challenges of securing homeowners insurance in wildfire-risk areas, including market dislocation and pricing complexities. Insight into New Mexico's proactive water and wildfire management practices. A discussion on the current alternative insurance market offerings and the noticeable pricing diversity. Caribou reflects on the health of the insuretech landscape, emphasizing the importance of niche players and the potential future impact of A.I. The growth and influence of the InsureTech Connect conference in driving industry innovation and connection.…

FNO: InsureTech

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Ep 269: Inside ITC Vegas: Innovation, Networking, and the Future of InsureTech with Bill Harris 43:32

30 weeks önce43:32

43:32

FNO Insuretech listeners: Use promo code ITCVFNO200 for $200 off your ITC Vegas registration. Join us for a fun chat with Bill Harris, the Chief Customer Officer and co-founder of InsureTech Connect, as we dive into the exciting world of the upcoming InsureTech Connect Vegas (ITC Vegas) conference! Bill gives us the scoop on what attendees can look forward to, including cool new features, tailored programs, and those ever-popular networking opportunities. Bill shares how he helps make the massive conference feel cozy and manageable for everyone. From its startup-centric beginnings to now hosting industry giants like Salesforce, the ITC Vegas conference has become the ultimate gathering for insurance innovation. But don’t worry, startups are still the stars of the show with their own kiosks, while big tech, consulting firms, and solution providers join the mix. The event strikes a perfect balance between cutting-edge technology and the invaluable human touch of brokers and agents. With more young people and women joining the ranks, it’s clear the demographic is evolving. Plus, there are webinars, AI-powered session summaries, and a handy mobile app for networking and planning your schedule. Tune in for insights from Bill Harris and get ready for an exciting ride into ITC Vegas and the future of insuretech! FNO Insuretech listeners: Use promo code ITCVFNO200 for $200 off your ITC Vegas registration. Register at: https://vegas.insuretechconnect.com/register Key Highlights: Introduction to the ITC Vegas conference and its significance in the insurance industry. Overview of the new features and curated programs at this year's event. Details on the State Farm Startup Pitch Competition and its impact on startups. Insights into the unique networking opportunities and thematic experiences like the space theme for 2024. Discussion on the diversity and demographic shifts observed at ITC events over the years. FNO Insuretech listeners: Use promo code ITCVFNO200 for $200 off your ITC Vegas registration. Quotes: "ITC Vegas is the insurance conference to go to—it's where if you're in the insurance world, you go to ITC." – Bill Harris "We've created these neighborhoods in the expo hall to help people find exactly what they're looking for more efficiently." – Bill Harris "Our focus is on making sure attendees have a great experience and find value in every aspect of the conference." – Bill Harris…

FNO: InsureTech

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Ep 268: Transforming Insurance: Carpe Data's Max Drucker on Data and AI Innovation 54:00

32 weeks önce54:00

54:00

In this episode, Rob and Lee chat with Max Drucker, CEO and founder of Carpe Data, about the evolution of data usage in the insurance industry. Max shares insights into how Carpe Data harnesses innovative data products to automate decisions and predict insurance outcomes. From exploring the value of alternative data sources to discussing how AI and machine learning are revolutionizing the space, this episode offers a deep dive into the future of data-driven insurance solutions. Key Highlights: Introduction to Carpe Data and its mission in the insurance industry. The company’s journey from inception to Carpe Data’s current focus areas. How Carpe Data leverages AI and machine learning to process vast amounts of data. The benefits of data automation and prediction for insurance carriers. Real-world applications of Carpe Data’s solutions in detecting fraud and improving underwriting. Discussion on the competitive landscape and Carpe Data’s unique positioning. Quotes: "Carpe Data is a data company through and through. We make data products specifically for insurance carriers." – Max Drucker "Insurers are the original data scientists, predicting outcomes for literally centuries." – Max Drucker "We’re looking to create something that’s unique and provides a selection advantage for carriers." – Max Drucker “Predicting outcomes and using this type of information to predict outcomes is what carriers want.” – Max Drucker…

FNO: InsureTech

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Ep 267: Creating Seamless Insurance Solutions with Sivan Iram of Flow 53:15

34 weeks önce53:15

53:15

In the latest episode of FNO: InsureTech, we sit down with Sivan Iram, Founder & CEO of Flow, to explore Flow’s role in the wholesale insurance brokerage industry. Sivan shares his unique insights into blending advanced technology with human expertise to provide unmatched service. Discover the significance behind Flow’s recent rebranding from Capitola, and gain valuable perspectives on AI’s role in enhancing broker workflows. Key Highlights: The inspiration and reasoning behind rebranding Capitola to Flow Specialty. How Flow combines human expertise with cutting-edge technology for superior brokerage services. The significance of AI in optimizing broker workflows and decision-making. Insights into Flow’s focus on customer-centric service using a balanced approach between technology and human touch. The impact of strong investor partnerships, including Munich Re Ventures, on Flow’s growth and credibility. Quotes: "To me, the vision of developing an internal culture and service that puts our stakeholders in a state of flow is paramount." —Sivan Iram "AI is not what you do; it’s how you do it. It’s a different way to think about digitizing knowledge and making it accessible to brokers." —Sivan Iram "The magic in life, as in business, is balance—combining human expertise with technology to outperform and better serve our clients." —Sivan Iram "We are a wholesale broker, but we operate in a very technological manner under the hood to deliver better service for our clients." —Sivan Iram References: Flow Specialty: flowinsurance.co Munich Re Ventures: munichre.com Lightspeed Venture Partners: lsvp.com…

FNO: InsureTech

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Ep 266: The Future of AI and Insurance with Marc Fredman of CCC Intelligent Solutions 57:22

35 weeks önce57:22

57:22

FNO: InsureTech welcomes back Marc Fredman, Chief Strategy Officer at CCC Intelligent Solutions, for his third appearance on the show. As one of the largest and experienced drivers of data in the insurance industry, we’re excited to dive back in and hear what CCC is all about. Marc shares insightful updates on CCC’s latest advancements, including the role of AI in claims processing, the concept of Intelligent Experience (IX), and much more. Tune in today for a great discussion. Key Highlights The evolution of CCC Intelligent Solutions and its impact on the PNC insurance economy. Marc’s role as Chief Strategy Officer and his vision for the future of customer-centric technology. The integration of AI in claims processing and its transformative potential. Introduction to the concept of Intelligent Experience (IX) and how it fuses customer, employee, and business metrics for optimal outcomes. Practical examples of AI applications in claim prediction, subrogation, and overall system management. Future trends and the inevitable advancement of AI in the insurance industry. Quotes "Technology still has to be able to provide a real bottom line benefit for the people that use it." – Marc Fredman "With intelligent experience and the stuff that’s now possible with AI, you don’t have to choose among those things." – Marc Fredman "We are at diminishing marginal returns in terms of the old ways of thinking for technology." – Marc Fredman "An intelligent experience is one that just works." – Marc Fredman…

FNO: InsureTech

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Ep 265: Beyond the Finish Line: Olympic Passion and Insurance Parallels with Rob and Lee 20:34

36 weeks önce20:34

20:34

With the 2024 Summer Olympics having come and gone, Rob and Lee discuss their enthusiasm for the Olympics and its events they enjoy in their latest short. They share their national pride and support for international athletes while drawing parallels between the cooperative nature of the Olympics and the insurance industry. They mention some of their favorite sports and express their excitement for future events and admiration for the athletes' dedication and hard work. Key Highlights: The allure and unifying nature of the Olympics. Experiencing the Olympics through personal stories. The cultural impact of watching athletes achieve their best. Comparisons between Olympic and insurance industry competition. Insights into supportive competition among insurance carriers. Quotes: "I’ve always loved the Olympics. It’s fascinating to see people who are the best of the best." – Rob Beller "Everyone wants countries to do well. It’s about humanity and support." – Lee Boyd "Insurance is generally a pretty friendly environment." – Rob Beller "The London insurance market was the most friendly, open, welcoming experience." – Lee Boyd References: 2024 Paris Olympics coverage on Peacock History of Munich Olympics tragedy in 1972 23andMe for tracing ancestry…

FNO: InsureTech

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Ep 264: Breaking Barriers in Pet Insurance: Insights from Odie’s Founders 55:20

37 weeks önce55:20

55:20

Join hosts Rob Beller and Lee Boyd as they chat with Miles and Zabrina Thorson, the founders of Odie Pet Insurance. Miles and Zabrina share their inspiring journey of transforming pet insurance with customizable coverage options and innovative technology. They discuss the industry's unique challenges and emphasize the importance of having pet insurance before emergencies happen. Tune in to see how Odie is making pet care better and more accessible! Key Highlights: Understanding the fundamentals of pet insurance and its comparison to other types of insurance. Discussion on the demographics driving the adoption of pet insurance, particularly millennials. Insights into Odie’s unique distribution model and its focus on embedding pet insurance in various platforms. The role of technology and data in underwriting and improving the claims process for pet owners. Exploration of the regulatory landscape impacting televet services and pet insurance. A closer look at customizable policies Odie offers to cater to diverse pet owner needs. Quotes: "Pet insurance is really there to cover those unexpected health events, not for routine vet visits.” – Zabrina Thorson “We wanted to empower third-party distribution channels to put this product in front of folks before they face an emergency.” – Miles Thorson…

FNO: InsureTech

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Ep 263: Redefining Restoration: Albi’s Approach to Efficient Claims Management (feat. Alex Duta, Albi) 55:40

38 weeks önce55:40

55:40

In this episode of FNO: InsureTech Podcast, we welcome Alex Duta, founder and CEO of Albi, a groundbreaking workflow management tool for damage restoration contractors. Alex dives deep into the inefficiencies plaguing the restoration industry and how Albi leverages technology to streamline processes, reduce administrative burdens, and foster greater transparency between contractors and insurers. Whether you’re a restoration contractor, insurance professional, or tech enthusiast, this episode offers valuable insights into revolutionizing property claims management. Key Highlights Introduction to Albi: Alex explains Albi’s end-to-end workflow management tool designed for the damage restoration industry. Challenges in the Restoration Industry: Discussion on the inefficiencies contractors face and the need for streamlined processes. Technological Innovations: How Albi integrates with various systems like QuickBooks and Twilio to enhance data collection and transparency. Industry Dynamics: The role of managed repair networks and third-party reviewers in the insurance claims process. Future Visions: Alex’s thoughts on the future of technology in the restoration space and improving claim speed and accuracy. Quotes “We’re obsessed over the individuals who show up in homeowners’ homes throughout the toughest times and make their lives so much easier.” – Alex Duta “If we add this layer of complexity, the contractors will find a way because you can’t push on their margins and their time to get paid enough.” – Alex Duta…

FNO: InsureTech

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Ep 262: Client-Centric Innovation: Transforming Insurance Solutions at Alacrity (feat. Jonathan Miko, Alacrity Solutions) 55:15

40 weeks önce55:15

55:15

Jonathan Miko, the CSIO and President of Managed Repair at Alacrity Solutions, is all about connecting with clients on their level. He highlights how their flexibility — thanks to both cutting-edge technology and the human touch — allows them to customize services to fit each client's unique needs. Jonathan dives into the story of Alacrity Solutions' transformation from a one-size-fits-all approach to a more personalized, client-first model, a shift that not only boosts service quality but also strengthens client relationships. Jonathan also shares his own personal journey that led him to his current leadership roles, adding a touch of inspiration to the mix. Key Highlights: The history and evolution of Alacrity’s Managed Repair Program. Jonathan Miko’s career journey and his transition from law to insurance. Key components and processes of the Managed Repair Program. Insights into how Alacrity ensures high quality and customer satisfaction. The strategic importance of technology and human intervention in MRP. Future trends and the growing significance of managed repair in the insurance industry. References: Learn more about Alacrity Solutions and their services at alacritysolutions.com "The Lean Startup" by Eric Ries Alacrity Solutions’ Managed Repair Program Overview…

FNO: InsureTech

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Ep 261: A.I., inflation, and IoT in Insurance 25:49

43 weeks önce25:49

25:49

Rob and Lee mix things up in this lighthearted, host-only episode! They chat about homeowners insurance, its exclusion from inflation calculations, and the importance of proper coverage. Lee also shares insights from a recent industry event, sparking a discussion on A.I.'s impact on insurance, including fraud risks and its transformative potential. Time stamps 00:00 Introduction to the FNO: InsureTech Podcast 00:25 The Impact of Inflation on Homeowner Insurance 01:59 Comparing Homeowner and Auto Insurance Costs 03:13 The Importance of Proper Insurance Coverage 04:57 Challenges in Shopping for Auto Insurance 09:43 The Role of Insurance Agents 14:25 Insights from the National Flood Conference 15:20 The Implications of A.I. in Insurance 20:43 Reflections on Technological Advancements 25:22 Conclusion and Final Thoughts…

FNO: InsureTech

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Ep 260: Cake's Recipe for Success in Insurance (feat. Adam Bowe, Cake) 50:22

44 weeks önce50:22

50:22

Join Lee as he talks with Adam Bowe, CEO and co-founder of Cake . Learn how Cake is revolutionizing the buying, selling, and valuation of insurance agencies. Adam shares the platform’s unique approach, using machine learning for precise valuations, and highlights tools for anonymous listings, secure transactions, and escrow services. Discover the challenges and opportunities in the insuretech space, and how Cake is making the market more accessible for agency owners and buyers alike.…

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Ep 259: The Future of Cyber Insurance (feat. Scott Kannry, Axio) 59:19

45 weeks önce59:19

59:19

Co-hosts Rob and Lee chat with Scott Kannry, CEO and co-founder of Axio, exploring how Axio helps businesses manage cyber risk. Scott shares Axio's origin story, their unique approach to cyber insurance, and collaboration with Lloyd’s of London. Tune in to learn about the evolving field of cyber insurance and the importance of mitigating cyber risks today.…

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Ep 258: Disrupting the Medical Malpractice Industry (feat. Jared Kaplan, Indigo) 54:27

46 weeks önce54:27

54:27

Listen as Jared Kaplan, CEO and co-founder of Indigo , discusses the challenges and innovations in medical malpractice insurance, sharing his journey from building tech startups to using transforming insurance with artificial intelligence and data analytics. Jared explores Indigo's approach to differentiating risk, offering lower premiums to deserving doctors, and ultimately aiming to impact the healthcare industry positively. Kaplan also shares a lighthearted glimpse into his off-work hobbies when he's not running the business.…

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Ep 257: Redefining Home Insurance with Data and Technology (feat. Ty Harris, Openly) 53:07

48 weeks önce53:07

53:07

In this episode, Rob catches up with Ty Harris, CEO and co-founder of Openly , for his second appearance on the show. Join Ty and Rob as they chat about Openly’s growth, remote work success, and strategies for navigating the current market. Harris shares insights on Openly’s tech-enabled approach to home insurance and targeting the mass affluent market through independent agents. They also explore Openly’s focus on customer and agent satisfaction, the potential to enter the auto insurance market, and the impact of AI. We also get a little peek into Harris’s unique background, from academia to poker and ballroom dancing.…

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Ep 256: Verisk Visionaries: Unlocking AI Insights with Brunko & Obert 1:01:58

50 weeks önce1:01:58

1:01:58

In this episode, we have a lively discussion with leaders at Verisk — Aaron Brunko, President, and David Obert, Chief Product Officer. Our conversation covers the importance of embracing AI and innovation in the insurance sector, the evolution of property estimating solutions, and the future of work in an increasingly technological landscape. Aaron and David offer insights and predictions about the impact of AI on the insurance industry, highlighting how it could streamline processes, improve decision-making, and impact the overall efficiency of claims management.…

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Ep 255: We talk with the InsurTech Coalition 41:55

1 year önce41:55

41:55

This week, Rob and Lee welcome an esteemed panel including four of the founding members of the InsurTech Coalition: Austin Bailey from Branch, Scott Fischer from Lemonade, Jeremy Dietch from Boost and Rachael Dugan from Indigo. Together, they talk about the mission of the InsurTech Coalition and benefits of membership, the Coalition’s aim to shape regulation through education and transparency, and how we can better use technology responsibly in insurance. Learn More: www.fnoinsuretech.com InsurTech Coalition Branch Lemonade Boost Insurance Indigo What You’ll Hear In This Episode: [5:10] The four guests introduce themselves and how they got into the Coalition. [9:32] What is the InsurTech Coalition? [12:35] What is the shared goal of the InsurTech Coalition? [14:33] Being proactive vs reactive in regulation. [16:12] The Coalition aims to become more proactive in shaping regulation for insurance and technology. [21:03] The proactive nature of the Coalition’s work and a collaboration process at all steps. [22:14] The Coalition’s ultimate mission isn't to disrupt regulation, it is to better work with regulation. [23:49] The challenge of technology outpacing laws and regulations. [26:11] The core objectives of responsible use of technology in insurance. [32:07] The evolution of the Coalition. [33:06] Timeliness of AI adoption in the insurance industry. [35:16] Collaboration despite competition.…

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Ep 254: Ali Azhar, Chief Business Development Officer at HOVER 52:20

1 year önce52:20

52:20

This week, Rob and Lee welcome Ali Azhar, Chief Business Development Officer at HOVER to discuss the company's growth and innovations. Ali talks about leading the charge to work on the current verticals in construction, insurance and moving into new verticals. He discusses HOVER's journey from 2018 and all the changes that have occurred since then. Ali also shares insights into HOVER's commitment to hiring top talent and how artificial intelligence has shaped the company since its early days and their vision for the future through emerging technologies. Learn More: www.fnoinsuretech.com HOVER Ali on LinkedIn What You’ll Hear In This Episode: [7:06] Ali joins from Franklin, TN. [7:20] Ali shares more about his career history and his family coming to New Jersey by way of Afghanistan. [10:08] Ali’s growth from a traditional sales leadership role to CRO, focusing on optimizing core businesses and developing new markets. [12:29] Starting with the construction vertical and scaling to home improvement. [15:05] Insurance is the fastest growing sector. [16:40] Monetizing AI-powered design tool for contractors. [19:50] HOVER’s leadership never wavered in their commitment to deliver a solution that would provide incredibly high utility and value to the end consumer. [21:10] HOVER provides more than measurements. [24:00] The magic moment of using HOVER’s technology. [25:35] A counterbalance between the needs of pro users as well as policy holders. [30:45] Why is construction the largest vertical? [33:20] The importance of human psychology in implementing technology. [38:26] HOVER’s great hiring philosophy - if you want to work there, you have to be nice! [41:02] Product development and what can we expect in HOVER’s future? [44:56] AI’s impact on Hover.…

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Ep 253: Founder of CQCS, Gustavo Doria Filho 33:58

1 year önce33:58

33:58

Rob and Lee start with some T-shirt talk before welcoming guest Gustavo Doria Filho, Founder of CQCS. What began as an online network for insurance professionals in Brazil has flourished into a global community of over 100,000 subscribers. In the episode, Gustavo shares the journey of founding CQCS and highlights the vibrant landscape of insurance and innovation in Brazil, offering insights that resonate far beyond its borders. He talks about how Brazil's thriving InsurTech ecosystem is shaping the future of the industry worldwide and what we can expect from future events and opportunities. Learn More: www.fnoinsuretech.com CQCS Gustavo on LinkedIn What You’ll Hear In This Episode: [7:50] Gustavo’s career path and CQCS’s history. [10:11] Organizing a mirror ITC event in Brazil. [12:30] What was the first year like? [14:35] In the US, each state has their own insurance regulator, while in Brazil, the entire country is under one regulator. [16:26] The event is a mirror effect of the original ITC. [17:39] Excitement about InsurTech in Brazil. [19:47] Brazil’s paperless bank system. [20:56] Gustavo highlights the growth of the insurance industry in Brazil. [23:56] What attendees get out of the different sessions. [26:56] Brazil’s great ecosystem that helps people both feel trusting and as though they are having fun. [27:59] More about the big events in November 2024 and what we can expect. [29:21] The small things that make a difference in the event, including a diverse speaker lineup, providing a zero waste event, and of course that Brazilian sunshine.…

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Ep 252: CEO and Co-Founder of REOR20, Danny Chatziprodromou 50:19

1 year önce50:19

50:19

Rob and Lee chat about their recent trip to London and then welcome Danny Chatziprodromou, CEO and Co-Founder of REOR20. Danny talks about how REOR20 is applying AI to revolutionize flood risk assessment and underwriting, and how the innovative technology could transform the flood insurance industry. He details more about how their physics-based AI model is one of a kind and provides more accurate risk predictions, allowing for a transformative solution for engineering-focused underwriting. Learn More: www.fnoinsuretech.com REOR20 Danny on LinkedIn What You’ll Hear In This Episode: [7:24] Danny explains more about the meaning and name REOR20. [9:11] Fun Fact: Danny wanted to become a Formula One engineer as a child. [11:03] REOR20 coming out of stealth mode. [11:48] Winning Lloyd's competition, Lloyd's of London. [12:33] Building deep tech, AI that understands physics. [16:47] What REOR20 brings to the market. [23:44] Rewriting the thinking and methodology that has been in place. [25:18] How would this affect claim management? [27:45] REOR20 working with insurance directly. [30:05] Winning the Lloyd Labs contest and what they got out of the collaboration. [32:11] Flooding is the #1 catastrophe on Earth. [33:17] REOR’s customer base. [38:24] REOR is a deep technology company, but it was an organic fit with the InsurTech space. [40:10] The issue of AI working with the dynamics of physics. [42:15] Teaching AI the components of mathematics. [42:42] Building the fluid dynamics engine. [45:13] What is it like to be at the forefront of AI?…

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Ep 251: CEO and Founder of LeakSentinel, Bill Loesch 49:40

1 year önce49:40

49:40

Rob and Lee welcome Bill Loesch, Founder and CEO of LeakSentinel, to discuss tackling the challenging problem of home water leak detection. As a serial entrepreneur with decades of experience in Silicon Valley, Bill saw an opportunity to innovate in this space and develop a lower-cost solution compared to existing cut-the-pipe technologies. In the episode, Bill talks about Leak Sentinel's approach, which involved years of prototyping to create a proof of concept device that can automatically detect water flow acoustically and shut off valves for both common types of home water pipes. He also discusses strategies for insurers to support bringing such solutions to market by mandating use to improve returns. Learn More: www.fnoinsuretech.com InsTech LeakSentinel Bill Loesch LinkedIn What You’ll Hear In This Episode: [4:32] Bill shares his journey as a serial entrepreneur and angel investor and what led him to LeakSentinel. [6:14] LeakSentinel’s history. [13:44] The people that appreciate it: people who have had flooding in their house, and insurers. [14:32] What exactly does a water leak detector does. [16:57] How LeakSentinel works. [23:30] The three types of non-invasive flow detection technologies: thermal, acoustic and ultrasonic. [25:42] Overview of LeakSentinel's approach and proof of concept device development. [27:12] LeakSentinel’s view that it’s time for insurers to start demanding these solutions. [31:28] How insurers can phase in the mandates. [31:53] Does the homeowner install LeakSentinel themselves? [35:17] Who pays for this? [37:12] Bringing LeakSentinel to market, and the need for insurers to drive the demand. [44:07] Rob and Lee tease Chapter 2 of the conversation! Stay tuned for more.…

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Ep 250: CEO of InsTech, Matthew Grant 50:18

1 year önce50:18

50:18

Rob and Lee take it internationally this week as they welcome Matthew Grant, CEO of InsTech. Matthew talks about InsTech’s ability to help insurance companies understand real trends related to technology and innovation while looking for technology companies that can provide solutions to make a real difference for insurers. He discusses how the events and community have grown and expanded over time, along with the benefits and criteria for membership. Matthew also touches upon the cultural nuances in the insurtech industry in London, including Lloyd of London’s history and function as a marketplace for insurance companies. Grab a cup of tea and enjoy! Learn More: www.fnoinsuretech.com InsTech Matthew LinkedIn Podcasts What You’ll Hear In This Episode: [7:06] The two main aspects of InsTech's business. [10:37] The evolution of InsTech’s events. [14:35] More about the London market. [16:44] What is Lloyd of London? [20:02] Insurance in the UK market. [22:44] What the United States can learn from business done overseas. [33:50] Lloyd’s Lab. [37:50] Matthew’s background. [42:08] How someone becomes an InsTech member, and the benefits of membership.…

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Ep 249: Co-Founder and CEO of Whisker Labs, Bob Marshall 55:45

1 year önce55:45

55:45

Rob and Lee welcome in Bob Marshall, Co-Founder and CEO of Whisker Labs. Bob talks about their flagship solution, Ting, which draws on decades of electromagnetic and atmospheric sensor technology to protect communities and prevent electrical fires, while also monitoring the resiliency and safety of the U.S. electrical grid. Bob shares more about the many ways Ting is taking the relationship with insurers to a new level while also gaining valuable insights. He highlights some real case studies where Ting has helped to save homes, and explains the rewarding impact of their work. Learn More: www.fnoinsuretech.com Whisker Labs Bob Marshall LinkedIn What You’ll Hear In This Episode: [8:16] Bob joins the show to talk about his background in engineering and how Whisker Labs came to be. [10:00] The unfortunate fire in Bob’s family that served as inspiration to take engineering and apply it to the common issue of electrical fires. [14:00] How the TingFire technology works and monitors the home wiring. [17:06] Closing the loop and delivering the best experience possible to the customer. [18:10] Ting does not replace, but instead compliments fire alarms. [18:54] How Ting uses AI to analyze data and detect issues anywhere. [20:00] Providing documentation and data in great detail. [25:01] Ting’s partnerships with insurers that offer the service for free to customers. [30:51] Ting is currently saving 15 homes from fires per day on average. They've notified homeowners of 8,000 potential fire risks so far. [38:16] Contributing to water losses as well. [44:13] Providing compassion, education and support for the customer. [44:58] Older homes are more likely to have issues, but not as much as one may think. [47:44] Ting has over 100 employees, and is growing at a great speed.…

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Ep 248: Co-Founder and President of Chrp Technologies, Chin Ma 46:40

1 year önce46:40

46:40

This episode features Chin Ma, Co-Founder and President at Chrp Technologies, a fascinating technology that allows underwriters insight into the home of the insured and to reduce losses. Chin talks about how Chrp was created and explains how the technology helps to underwrite accurately and get the insured involved in the process, providing help where it’s needed. Learn More: www.fnoinsuretech.com Chrp Chin Ma LinkedIn What You’ll Hear In This Episode: [6:40] What is Chrp, and how did they build the technology? [9:32] What was the problem that Chin’s partner and Chrp founder Micah set out to solve? [11:27] Testing their hypothesis. [13:08] Are homes more complicated now? [15:06] How is what Chrp does in underwriting different from what is typically done? [18:00] How Chrp can provide a more comprehensive view using AI. [19:14] Chrp provides homeowners repair insights and connects them to contractors for help. [23:37] The process of getting homeowners involved. [29:20] What Chin means when he says the program should demonstrate a level of “teeth”. [31:29] A new way to look at customized premiums. [32:14] The reports they the underwriters are seeing. [36:14] Chrp’s repair network, working with the best contractors in the country. [38:26] The company’s growth and future.…

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Ep 247: CEO and Co-Founder of SnapRefund, Cody Eddings 52:01

1 year önce52:01

52:01

Rob and Lee are joined by Cody Eddings, CEO and Co-Founder of SnapRefund. Cody first shares the story of founding SnapRefund in Philadelphia and taking the company through accelerators like TechStars. Cody also reflects on the validation of winning the State Farm pitch competition at ITC, and details how SnapRefund’s technology works to streamline and simplify the insurance claims process through automation and digital payments. Learn More: www.fnoinsuretech.com SnapRefund Cody Eddings LinkedIn What You’ll Hear In This Episode: [9:29] Cody shares the origin behind SnapRefund. [9:48] The growing startup scene in Philadelphia. [11:02] Cody met his co-founder at a pitch workshop. [12:09] Great life lesson: you get the best out of people when you help them accomplish whatever it is they truly want to accomplish. [12:37] SnapRefund helps insurers send outbound payments with automation and analytics to improve customer retention, and operational efficiency. [18:46] The rising trend of cash apps. [20:01] How SnapRefund’s technology works to connect to clients’ existing bank accounts. [23:43] SnapRefund’s mission to financially empower people and give them greater control over their money. [24:07] Bringing visibility for both the insured and the adjuster. [28:19] The two startups Cody built before SnapRefund. [31:36] Overcoming challenges in the fundraising process. [41:03] The experience of being with Techstars. [45:08] What it meant to win State Farm’s ITC pitch competition.…

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Ep 246: CEO and Founder of Charlee.AI, Sri Ramaswamy 52:02

1 year önce52:02

52:02

It’s all about AI this week as Rob and Lee welcome Sri Ramaswamy, Founder and CEO of Charlee.AI. Sri talks about her journey into artificial intelligence, and how it’s evolved over the course of a decade and growing interest in AI within the industry. She shares more about the capabilities of Charlee, a trained model for insurance, and highlights the significance of using data in the right way to get accurate results. Sri talks more about Charlee’s technology and how it can help identify and prioritize fraudulent claims. Learn More: www.fnoinsuretech.com Charlee.AI Sri Ramaswamy LinkedIn What You’ll Hear In This Episode: [5:50] Sri, a self-described “data lover” joins from Silicon Valley and talks about her upbringing in India and Australia before coming to the United States. [9:19] How Charlee.AI came to be. [10:54] Sri discusses working for a software company in Boston. [11:18] What unstructured data means in insurance claims. [18:05] The three triangle points in your expenses, reserves, and the actual indemnity. [19:22] More about how Charlee AI’s technology works. [24:33] How Charlee AI both compares and contrasts with Chat GPT. [25:43] The claims language model. [28:55] Charlee has analyzed more than 55 million claims. [30:43] How Charlee works with the claim department. [33:54] Charlee AI helps identify and prioritize problematic claims. [34:57] Claims litigation. [39:57] What is Charlee’s secret sauce for success? [41:24] Who are their customers? [43:00] How Charlee AI helps with claim reserving.…

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Ep 245: CEO and Co-Founder of Betterview, David Lyman 47:24

1 year önce47:24

47:24

The cat is out of the bag! Nearmap acquired Betterview, and Rob and Lee have brought Co-Founder and CEO David Lyman on to tell us all about the big news. David talks about the critical pivot that led Betterview to where they are today, and the lessons learned about falling in love with the problem instead of the solution. David shares more behind the details of the acquisition, and what we can expect as the capabilities of both companies come together. Learn More: www.fnoinsuretech.com Betterview Nearmap David Lyman LinkedIn Episode with Patrick Quigley What You’ll Hear In This Episode: [5:42] David walks us down memory lane on his background in technology, how he met the other David, and how Betterview came to be. [9:49] Reaching out to the folks at Nearmap. [10:46] What exactly does Betterview do? [11:40] A software platform that allows for a combination of automated and manual workflows. [12:30] Giving scores in addition to providing data. [14:58] Betterview’s first customers were RSI customers, David Tobias’s family inspection business. [15:14] Falling in love with the problem, and not the solution. [17:01] Breaking the news to investors about the pivot, and getting immediate support. [19:35] David walks us through what happens after the decision to pivot is made. [21:36] What was the secret sauce that made them stand out from their competitors? [26:14] The reason they’ve gotten more into claims. [27:08] More about the partnership. [31:10] What can we expect in the future with Betterview and Nearmap? [34:35] Does David think the future holds more data consolidation companies? [38:06] Computer vision is a subset of AI. [42:46] How will David celebrate the big win?…

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Ep. 244: CEO and Founder of Loveland Innovations, Jim Loveland 1:07:37

1 year önce1:07:37

1:07:37

Rob and Lee welcome the luminary InsurTech legend, Jim Loveland, CEO and Founder of Loveland Innovations. In this episode, Jim takes us on a journey through the genesis of Loveland, sharing the evolution of both their software and cloud-based technology, and how they have evolved over the years in their solar, roofing and insurance verticals. Jim talks about pivotal moments throughout the way, including when Loveland realized the true potential of drones and new technologies in inspections, the importance of proper AI model training, and what’s next for Loveland in 2024 and beyond. He also shares some sage advice for the next generation of entrepreneurs, emphasizing the importance of truly understanding the industry before taking the leap into business. Learn More: www.fnoinsuretech.com Jim Loveland LinkedIn Loveland Innovations What You’ll Hear In This Episode: [7:21] Jim talks about his upbringing in Wyoming and how he inherited the entrepreneurial spirit from his parents. [10:21] How a reconstruction business turned into a software company in 1986. [11:01] Throw back to the days of CompuClaim. [14:15] Landing State Farm Insurance. [17:41] Creating Xactware and transforming from software to analytics in the 1990’s. [21:03] The decision to sell to ISO in 2006. [25:35] Starting Loveland Innovations in December 2015. [28:21] The genesis of Loveland, including both the software and the cloud based technology. [31:35] The pivotal moment in which Loveland realized the potential of drones and new technologies in inspections, beyond just a new way to get up on the roof. [32:35] How Loveland has grown and evolved over the years, including over 1.3 billion square feet of roof inspected, over 3 million images captured, and over 550 predictions made across their AI engine. [40:00] How Loveland’s focus on software has allowed them to adapt to changing technologies. [41:09] A teaser of 2024: automatically creating the estimate based upon AI! [46:58] The importance of proper training of AI models. [48:20] we're in the solar space, the roofing space and the insurance industry. [52:42] What’s next for Jim and Loveland Innovations in 2024? [57:24] The potential benefits and ethical concerns of AI. [1:01:31] Advice for the next generation of entrepreneurs, including truly understanding the industry before you try to tackle it.…

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Ep. 243: General Partner at Brewer Lane Ventures, Martha Notaras 59:23

1 year önce59:23

59:23

Rob and Lee are joined by the insightful Martha Notaras, General Partner at Brewer Lane Ventures. Martha goes into detail about her eight predictions for InsurTech in 2024. She talks about leveraging technology to enhance efficiency within the insurance industry and how we can best explore the benefits and challenges posed by AI. Martha discusses cutting-edge innovations surrounding data and sheds light on the profound impact of climate change on the dynamic landscape of the insurance sector. At the end of the episode, Martha talks about what InsurTech 3.0 would look like to her, and what else excites her about the year ahead in our industry. Learn More: www.fnoinsuretech.com Brewer Lane Ventures Martha: LinkedIn What to Expect: 8 InsurTech Predictions for 2024 What You’ll Hear In This Episode: [7:22] What kind of response does Martha get from the general public regarding her 8 InsurTech Predictions for 2024? [9:13] What’s cooking over at Brewer Lane? [11:31] #1: The Word of the Year is AI. [14:32] InsurTech has been working on AI for years, but Chat GPT put it on everyone’s radar. [17:01] #2: Data Finally Gets the Attention It Deserves. [20:04] Whoever owns the data wins. Does Martha agree? [21:44] #3: Embracing Brokers. [23:04] Where the insurance industry has been neglecting data. [25:25] #4: Technology Innovation, Yes. But Make it Painless and Profitable. [27:03] How the appetite for APIs has grown. [31:57] #5: Embedded Everywhere All At Once. [35:09] An embedded play that Martha thinks is terrific. [39:25] #6: Climate: Extreme Insurance. [41:02] The concept of insuring aggregate attritional loss. [44:00] #7: Quality, Not Quantity. [49:05] #8: InsurTech + Incumbent = Delivering Innovation at Scale. [53:57] Martha’s thoughts are that we are somewhere between InsurTech 2.5 and 3.0. [54:55] Is Direct to Consumer passe?…

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Ep. 242: From the Vault: AM Best Interviews FNO: InsureTech 24:07

1 year önce24:07

24:07

We wish our listeners a wonderful and prosperous new year! As Rob and Lee continue their holiday break, we bring you another episode from the FNO: InsureTech audio vault. Hosts Rob and Lee had the pleasure of speaking with AM Best TV's Lee McDonald earlier this year, discussing the founding, growth and development of the FNO: InsureTech podcast. With over 200 episodes and counting, Lee and Rob are excited to continue the journey of sharing insuretech with listeners. Check out the interview in video: https://lnkd.in/gnXP-z97…

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Ep. 241: From the Vault: VOOM Insurance Co-founder & CEO, Tomer Kashi 54:58

1 year önce54:58

54:58

The FNO: InsureTech team is enjoying a well-deserved holiday break. Before taking off to spend time with their families, Rob and Lee select some great episodes from the FNO: InsureTech Vault to share with you over the next few weeks. VOOM is a pioneering insuretech company developing advanced insurance products for emerging mobility segments. They offer digital, on-demand insurance for a wide range of vehicles from drones and light planes to motorcycles, e-scooters, and contemporary fleets. Rob and Tomer Kashi, CEO and Co-founder of VOOM Insurance, delve into the journey of VOOM over the past six years in the insuretech space, thoughts on pay-per-mile and usage-based models, the data advantage that VOOM possesses, and much more. Check out VOOM Insurance: https://www.voominsurance.com/…

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Ep 240: CEO & Co-founder of Clearcover, Kyle Nakatsuji 59:01

1 year önce59:01

59:01

This week, Rob and Lee welcome back Kyle Nakatsuji, the insightful CEO and Co-founder of Clearcover Insurance. Kicking off with some football banter, Kyle shares some great life lessons drawn from his playing days. Exploring more of the “why” behind Clearcover's approach, Kyle discusses the notable changes the company has undergone in recent years. He provides a deeper understanding of the market dynamics and the significance of maintaining boldness and courage, detailing how calculated risks contribute to building something extraordinary in a challenging environment. Then, before the episode comes to a close, there’s a little bit more football talk, of course! Learn More: www.fnoinsuretech.com Clearcover Kyle: LinkedIn Episode 210 with Kyle The Farmer from Merna Insurance on the Side blog piece What You’ll Hear In This Episode: [7:30] What will it take for Rob and Lee’s wives to listen to this show? [9:01] Kyle’s backstory playing football in high school and college. [11:48] Kyle kept on playing football despite a torn ACL, even having surgery after the season. [14:25] Some of the lessons Kyle learned from his up-and-down journey in football. [18:58] How the last 18 months have been challenging for entrepreneurs, particularly in the insurance industry. [20:26] How has Clearcover felt this impact? [24:18] Taking bold risks in a challenging market and making adjustments to adapt to changing market conditions. [25:02] Balancing risk and caution. [27:39] Some of the cool things coming out of this time for Kyle and Clearcover, include a partnership with Experian. [29:30] What we can learn from a story about Jeff Bezos requesting the light bulbs get taken out of vending machines. [30:48] Kyle goes more in-depth about his belief that embedded is not a channel, but a strategy. [41:54] AI’s impact on how the industry will change, will still be driven by the behavioral needs of buyers. [45:13] Clearcover’s approach to claims from a customer and cost perspective. [49:11] Why bundling is important. [51:19] Finding the right combination of convenience, value, and affordability in insurance, particularly in a tricky market like California. [54:29] Kyle dishes on Aaron Rodgers!…

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Ep 239 - CEO of Pinpoint Predictive, Scott Ham 50:00

1 year önce50:00

50:00

This week, Rob welcomes on Scott Ham, the visionary CEO of Pinpoint Predictive, a groundbreaking AI-driven deep learning product. Scott provides insights into his career journey and the pivotal moments that led him to spearhead Pinpoint. He sheds light on the remarkable capabilities of Pinpoint's AI-powered platform, showcasing its prowess in solving complex real-world problems by harnessing billions of data points within expansive datasets. Scott also shares some of the glowing testimonials that attest to Pinpoint's transformative impact, illustrating how seamlessly it collaborates with underwriters to revolutionize decision-making processes. Learn More: www.fnoinsuretech.com Pinpoint Predictive Scott Ham What You’ll Hear In This Episode: [4:18] Where o’where has Lee been? [9:01] How Scott’s background at Transamerica and McKinsey led him to Pinpoint and influenced his approach. [13:45] Pinpoint uses behavioral data from 250 million US adults to predict insurance losses. [15:04] The importance of preducing claim severity, frequency and loss cost at the beginning of the insurance process to improve solvency and fairness. [18:24] Why underwriters are not threatened by Pinpoint’s technology. [21:16] Pinpoint currently focuses on PNC. [23:09] How the legal community has responded to Pinpoint. [25:07] The importance of addressing fairness and bias in AI models, particularly in the insurance industry. [27:00] Proactively addressing regulatory concerns by conducting audits. [30:04] Using Pinpoint at renewal. [31:51] What is a deep learning platform? [34:47] Using AI to improve insurance risk assessment and loss ratios. [37:03] What response has Pinpoint seen by actuaries? [38:42] How and why Pinpoint is easily deployed and reduces client onboarding time from months to weeks. [43:43] Growing and expanding Pinpoint in a thoughtful manner. [45:29] Pinpoint’s future and that they are made up of a team of technologists and the best insurance executives.…

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Ep 238 - Managing Director at IA Capital Group, Andy Lerner 54:39

1 year önce54:39

54:39

Rob welcomes back Andy Lerner, Managing Director at IA Capital Group, one of the longest running VCs in the InsurTech space. Andy talks about IA Capital Group’s structure, and what positive things he sees in the future state of the Insurtech industry. Andy and Rob also discuss AI in Insurtech, including both its potential impact for good and the limitations. Towards the end of the conversation, Andy and Rob discuss how traditional education has changed, and their predictions in the industry for the next 5-10 years. Learn More: www.fnoinsuretech.com IA Capital Group Andrew Lerner LinkedIn What You’ll Hear In This Episode: [6:22] Andy talks about IA Capital Group and their primary focus on FinTech InsurTech over the past 23 years. [8:49] What kind of companies does IA Capital Group work with? [12:40] Who in the industry has had a challenging year? [14:40] The process of moving to their 10th fund and the reception in the market to their work. [15:00] How IA Capital’s investment process works. [17:09] Insurance companies prioritize long-term relationships over quick decisions, valuing loyalty over speed. [20:11] Investments typically have a 5-6 year holding period. [21:51] The relationship between venture capital and private equity, where they often work together on investments but may have different strategies for selling companies. [25:23] The three major categories: distribution, newer more innovative products, and the service providers to the industry. [33:32] AI in InsurTech and its potential impact. [39:36] Frontier Risk and investing in cannabis. [43:57] what effect does it have when a war breaks out in the middle of a business opportunity? [46:50] As a Wharton graduate, Andy shares his thoughts on how the need for education has changed in the industry. [49:37] Where does Andy see the industry 5 years from now?…

FNO: InsureTech

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Ep 237 - CEO and Co-Founder of Clearspeed, Alex Martin 46:26

1 year önce46:26

46:26

This week, we have the pleasure of being joined by Alex Martin, the CEO and Co-Founder of Clearspeed. Alex shares a glimpse into the interesting founding story of Clearspeed and its journey, transitioning from delivering outstanding results in the military sector to expanding into the realm of insurance. Alex explains the intricacies of how Clearspeed operates, emphasizing its role in swiftly establishing trust to expedite clearance processes and enable more informed, scalable decision-making. He sheds light on the significance of the insurance sector, highlighting it as a pivotal focus in every business decision made, and talks about going into a new industry with humility and the desire to always learn more. Learn More: www.fnoinsuretech.com Clearspeed Alex Martin Linkedin What You’ll Hear In This Episode: [3:30] Alex dials in from the Property Insurance Conference. [4:18] What is Clearspeed? [5:15] How Clearspeed has evolved since starting in 2016 as a mostly military-founded group. [9:46] The magic in Clearspeed’s functions and technology as a voice analytics technology company. [10:14] What are they listening for in the 5-minute phone call? [11:55] Using AI to analyze answers to questions and categorize individuals as low, possible, or high risk for fraud. [16:10] Why did Clearspeed evolve into the insurance industry, and what has that journey been like for Alex? [18:58] The revolution of voice technology and AI in insurance. [22:44] Clearspeed has won multiple awards. What is their philosophy on entering a new market, such as insurance? [24:04] Finding Clearspeed’s first adopters. [27:21] Balancing trust with caution, and having tools that can strengthen our gut intuitions to weed out those who are bad vs. those who are just trying to do the right thing. [37:56] Clearspeed’s multiple arms still includes the military, and branching out to many industries, including the world of sports. [42:41] What keeps Alex motivated and excited about Clearspeed and what the company is doing?…

FNO: InsureTech

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Ep 236 - SemperVirens General Partner and Co-Founder, InsureTech Connect, Caribou Honig 42:08

1 year önce42:08

42:08

Caribou Honig, our most frequent guest and honorary chairman, returns to get us excited about ITC Vegas and the state of InsureTech in general. In our chat, we go down memory lane about how the conference started and how it’s grown throughout the years to now be the Super Bowl of events in the insurance space. Caribou talks about the importance of scalability and sustainability, why you should hug your local regulator, and the importance of finding and focusing on your niche. Learn More: www.fnoinsuretech.com Caribou Honig LinkedIn ITC Vegas What You’ll Hear In This Episode: [2:12] It’s the Super Bowl of InsureTech - the ITC! [5:18] Why did Caribou choose Santa Fe? [7:50] Launching and selling InsureTech Connect. [9:06] The growth of the conference over time. [10:15] Caribou’s appreciation of the emotional feedback from in person conferences. [10:40] Does Caribou fancy himself an insuretech professional, conference professional, or both? [11:50] This year, the ITC Vegas conference expects over 9,000 people. [13:07] What insuretech is today, and how it has developed over the years. Also, how it is similar to FinTech. [14:55] The importance of finding and focusing on your niche. [17:32] The maturation of the industry. [20:57[ How the M&A market has been over the past several years, and how that has affected InsureTech. [30:44] How the energy has shifted from the customer facing InsureTechs over to the B2B. [32:50] Caribou discusses his interest in regulation. [36:43] Caribou’s advice: hug a regulator when you see them! [36:44] What can we expect for the conference, and what if someone wants to hang with Caribou while there? [38:30] Caribou’s two day jobs right now: launching and growing conferences and working as a general partner at the VC Fund SemperVirens .…

FNO: InsureTech

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Ep 235 - Co-Founder and CEO of Encircle, Paul Donald 48:34

2 years önce48:34

48:34

In this episode, we're diving into the world of technology and innovation with special guest Paul Donald, co-founder and CEO of Encircle. Paul shares his journey from riding the wave at Research In Motion during the Blackberry era to co-founding Encircle, a company with a vision to bring top technology companies together and create a holistic solution. Join us as Paul discusses the fascinating work his company is doing, from driving efficiency to serving customers by harnessing clean data and simplifying the claims process. He talks about the restoration software system itself, what it offers to the marketplace, and how the technology can give simple, clean results that save time and energy. Learn More: www.fnoinsuretech.com EnCircle Paul Donald LinkedIn What You’ll Hear In This Episode: [6:54] Intro to Encircle, a software platform focused on field documentation. [9:51] How the camera and the phone got together. [11:21] What Encircle offers to the marketplace. [13:02] The positive attributes of Encircle’s visual and tactile-oriented process. [13:06] Driving efficiency through their digital format. [16:56] How Encircle’s technology can remove bias and human errors. [20:17] Involvement in the restoration field and what Paul learned after spending 4 months in the field. [22:33] How does Encircle eliminate or streamline some of the many technologies that are out there? [23:07] How fragmented the property claims industry is, particularly from a technology standpoint. [26:28] Encircle’s partnerships with data scientists. [28:48] Trusting data integrity. [32:12] The software provides educational and remote coaching opportunities. [32:36] How are the videos stored? [38:55] What does Encircle do to stand out? Paul talks about their exciting partnerships. [41:12] Research In Motion. [43:10] Where can we find Paul and the Encircle team this year?…

FNO: InsureTech

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Ep 234 - Co-Founder and CEO at Rhino, Benjamin Lantos 51:21

2 years önce51:21

51:21

In this episode, we welcome Benjamin Lantos, the CEO and co-founder of Rhino, joining us from sunny Santa Monica to discuss how they're revolutionizing the world of property management, renting, and deposits. Rhino’s innovative approach challenges the status quo, exploring how to modernize the entire renting experience for all parties involved. They've harnessed the power of insurance products to address the security deposit dilemma, providing risk mitigation for property managers and renters alike. By seamlessly integrating its technology into various platforms, Rhino is taking the financial burden off management companies and renters, ultimately creating a more flexible and customer-centric landscape for both landlords and property managers. Tune in to learn how Rhino is disrupting the market and reshaping the future of property technology. Learn More: www.fnoinsuretech.com Rhino Benjamin Lantos LinkedIn What You’ll Hear In This Episode: [1:38] Be honest…how many of you have a game room? [6:42] What is Rhino and what do they do? [7:19] Fun fact: there's almost $45 billion trapped in security deposits across the country. [8:30] How did they come up with the idea for Rhino? [12:01] What is the process for a renter interested in using Rhino? [15:41] More about the most common arrangement that a renter opts for, the deposit insurance program. [19:24] What does Rhino do with all the data they have been collecting over the past 7 years? [20:39] How Rhino works to democratize renting. [24:21] What differentiates Rhino from others in the space? [24:39] Is Rhino an MGA? [26:01] Rhino also offers renters insurance. [27:33] How does the rising price in rentals affect Rhino? [32:02] Developing an ongoing relationship with their customer and building brand loyalty. [33:12] How Benjamin made his way to co-founding Rhino by way of financial background. [37:19] Benjamin identifies Rhino as a property technology company, working to enable a seamless move-in experience for owners and renters. [38:41] What does it mean to be the Chief Risk Officer? [40:40] How does Rhino’s claims area work? [45:37] Accounting for what Ben calls the “moral hazards” of claims.…

FNO: InsureTech

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Ep 233 - Chief Growth Officer at Coterie Insurance, Bobbie Collies 46:07

2 years önce46:07

46:07

We sit down with the insurance powerhouse, Bobbie Collies, the Chief Growth Officer at Coterie Insurance where the grasp of her role, her business, and her clients shines through. Bobbie takes us on a journey through Coterie's model, offering insurance agents lightning-fast quotes through automated self-service capabilities, a technology that's continually getting smarter. She unveils exciting plans for 2024 and proudly wears her title of an "insurance nerd." With two decades in and around underwriting, she reflects on how technology has transformed the industry and shares her current perspective on the ever-evolving landscape of disruption in the insurance world. Learn More: www.fnoinsuretech.com Bobbie Collies: LinkedIn Coterie Ep 183 with David McFarland And I Quote podcast What You’ll Hear In This Episode: [6:28] Why is there so much insurance based out of Wisconsin? [8:40] Bobbie gives her elevator pitch on Coterie and their mission. [10:02] Of all the many companies that offer insurance to small businesses and startups, why should they choose Coterie? [10:58] What will automated self service capabilities look like, and what is My Digital Agency? [12:32] Who is a good insurer for Coterie? [13:42] Who is the distribution channel? [18:42] Bobbie proves that she is an insurance nerd, through and through. [21:11] Bobbie talks about her role overseeing the underwriting side as well. [24:47] The push and pull between tech and insurance. [28:19] For Coterie at the present moment, the demand is greater than the supply. [30:54] Going to the target market. [31:19] Coterie’s recent deal with ZestyAI . [33:33] What seems to be the number one concern from carriers? [34:26] What has changed in underwriting? [36:03] Is there really disruption in the industry, or is it just meaningful change?…

FNO: InsureTech

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Ep 232 - Founder and CEO of Roof Marketplace, Will Bazeley 52:07

2 years önce52:07

52:07

Get ready to address the YES this week with guest Will Bazeley, the Founder and CEO of Roof Marketplace, a technology company that’s changing the way insurance is done when it comes to roofing and roof estimates. In the conversation, Will talks about the ways carriers are using Roof Marketplace, and how they are working to solve a big problem to bring some order to an otherwise potentially crazy area. Will talks about the emerging tech in the roofing industry, and how Roof Marketplace is providing a solution to make the customer experience easier, all while helping roofers get their job done easier and more efficiently. Learn More: www.fnoinsuretech.com Will Bazeley: LinkedIn Roof Marketplace What You’ll Hear In This Episode: [7:03] Will joins the show and talks about the path that led him to Roof Marketplace. [8:00] Is Roof Marketplace a venture backed organization? [8:32] Roof Marketplace was part of Creative Destruction Lab’s first entrance of companies, and a lot of good came out of it. [9:15] The decision to rebuild Roof Marketplace’s whole platform from scratch. [9:39] So, what exactly does Roof Marketplace do? [12:07] Why 94% of the insurance carriers that use Roof Marketplace give it a thumbs up. [16:33] Annually, carriers spend about $20 billion on roof related claims. [21:14] How much the average roof costs in America. [24:22] Will talks about their (trademarked) motto “address the yes”! [26:30] The work stream for a carrier and how the technology fits in. [27:52] Will talks about where the revenue for Roof Marketplace comes from. [31:08] Making sure Roof Marketplace has the right roofers and partnering with leading industry partners to make sure they are getting the highest quality professionals. [35:09] Who makes the decision on which roofer is going to be used? [45:03] How the service helps homeowners get things done easier and in less time. [44:26] Will talks about how Roof Marketplace is less a contractor network and more a technology and InsureTech platform. [46:53] Does Roof Marketplace effect Loss Adjustment Expense?…

FNO: InsureTech

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Ep 231 – Homee CEO & Co-founder, Doug Schaedler 41:34

2 years önce41:34

41:34

In the latest episode of FNO: InsureTech, host Lee sits down with Doug Schaedler, CEO and Co-Founder of Homee. As a leader in the industry, Doug Schaedler brings a wealth of knowledge and expertise that is sure to benefit all listeners. Tune in to learn more about Homee's unique approach to insurance, their services and network; and how they're shaping the way property claims are completed. This episode promises to offer another unique perspective and view into the world of insuretech.…

FNO: InsureTech

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Ep 230 - Senior Director at Simon Kucher, Michael Nadel 42:52

2 years önce42:52

42:52

This week, Lee welcomes Michael Nadel, Senior Director at Simon Kucher and Partners, where he works on the insurance vertical and guides carriers of all sizes through the intricate landscape of insurance. In this episode, Michael talks about some of the hot topics in the insurance world now, including the evolving role of AI in sales and how we can keep that human element alive, along with the strategies insurers employ to tackle the challenges posed by climate change while ensuring profitability. Michael also talks about the importance of listening to your customer base to make sure you are providing the right type of value. Learn More: www.fnoinsuretech.com Michael Nadel: LinkedIn Simon Kucher What You’ll Hear In This Episode: [5:02] Michael joins the show and talks about his role at Simon Kucher and what they provide for their clients. [7:01] The two primary levels at which Simon Kucher helps Insurtech. [7:53] Michael talks about the importance of listening to your customers and making sure that what you are offering adds value. [11:35] Are the big carriers still focusing on innovation? [13:15] Michael covers some hot topics in the insurance industry, starting with how we keep things personalized while AI rapidly evolves. [18:02] The use of chatbots in the insurance industry. [20:18] How AI will change the insurance landscape. [29:33] The current conversation around climate change and insurance. [33:53] The impact of personalized marketing on the insurance industry. Does a birthday card from our carrier really make a difference? [37:41] How does a personal carrier compare to a commercial carrier?…

FNO: InsureTech

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Ep 229 - CIO of Alacrity Solutions, Adam Menszer 52:52

2 years önce52:52

52:52

Join us as Rob and Lee sit down with Adam Menszer, the newly promoted CIO of Alacrity Solutions. Adam brings his expertise to the table, shedding light on his multifaceted role and delving into the exciting realm of InsureTech. With a keen eye for innovation, he offers insights into his journey, spanning back to his Alacrity days from 2005. Adam shares his thoughts on the evolving landscape of technology and security, how he and his team navigate the intricacies of buying InsureTech and the conversations he is hearing around the power of AI. At the end of the episode, stay tuned to hear Adam’s answers on the pressing questions around both his engagement and the best time for a celebratory crawfish boil. Learn More: www.fnoinsuretech.com Adam Menszer: LinkedIn Alacrity Solutions What You’ll Hear In This Episode: [5:42] Adam joins the show and talks a bit about his upbringing. [9:00] How the industry has evolved and the major changes Adam has seen. [10:02] How does Adam keep up with all the emerging technology? [12:59] What does a typical day of Adam’s look like? [15:31] Why does the IT department seem to be thrown under the bus? [18:01] Some of the challenges Adam’s team faces at Alacrity of acquiring so many new businesses. [19:47] The overhead associated with maintaining the security responsibilities. [22:20] User behavior is a huge thing, and how they make security a priority for users. [28:15] What does Adam look for in InsureTech companies he works with? [32:04] Building the Alacrity mobile app. [39:04] What are some of the conversations Adam is hearing around AI? [42:43] Blending a culture together from people with different backgrounds, both personally and professionally. [43:57] What’s up with Adam’s 7 year engagement?…

FNO: InsureTech

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Ep 228 - Managing Director at American Family Ventures, Dan Reed 1:08:13

2 years önce1:08:13

1:08:13

Dive into the world of insurance innovation with Dan Reed, Managing Director of American Family Ventures, as he returns as our guest. Dan shares a big announcement: the closing of AFVs fourth fund, showcasing their growth, their approach to raising capital, how it’s different from previous funds, and how they're expanding their team and network. Dan and the crew talk about future predictions and innovations in insurtech and the role of technologies like ChatGPT. Dan also details the Venture Follows program and its impact, and offers those hard hitting questions we all want to know — like why do left-handers seem to have more fun? Learn More: www.fnoinsuretech.com Dan Reed: LinkedIn American Family Ventures What You’ll Hear In This Episode: [7:15] Dan comes out of the bullpen to join the show. [9:43] Not to brag, but Dan’s previous episode with us was the only podcast his mother has ever listened to. Check it out HERE . [10:49] Dan shares his big announcement. He is proud to share that they have closed their fourth fund. [11:36] How did the process of raising capital go? [12:34] Having a larger fund allows them to expand the team and the network. [12:50] Was the reception different for fund four than it was for fund three? [14:40] The strategic engagement model that is at the heart of investing. [13:58] How American Family Ventures was able to build out their team and capabilities during the process of investing. [17:53] What does the platform look like for investors? [19:45] Is there a focus they’ve gone after for all funds? [21:50] What is on the edge of insurtech and what is Dan finding interesting right now in space? [29:32] Dan talks about his “second bridge” theory. [35:17] How do we drive efficiency in the insurance process? [36:22] Why does ChatGPT matter to insurtech? [38:02] Dan talks about a few portfolio companies including Tire Agent . [48:42] A non-mathematical way of understanding the power laws of investment. [51:55] Dan details the Venture Fellows program. [53:26] Dan and the crew discuss Branch Insurance. [1:00:12] Has the VC marketplace shrunk around InsureTech? Is it smaller and less sexy than it was before?…

FNO: InsureTech

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Ep 227- VP of Insurance Claims at Auto Club Enterprises, Claudia Rodriguez 42:23

2 years önce42:23

42:23

Join hosts Lee and Rob this week as they embark on an inspiring journey with Claudia Rodriguez, Vice President of Insurance Claims at Auto Club Enterprises, on her actual last day of work before she retires. Claudia shares the importance of straightforward communication in the workplace, and reflects on her trailblazing role as the first woman to occupy this position. Tune in to hear her insights on the evolution of the insurance industry and her thoughts on the crucial topic of social inflation's impact and significance in today's world. Prepare to be inspired by Claudia's remarkable climb from a receptionist in a small claims office to leading a multi-state, multi-billion dollar claims organization. Learn More: www.fnoinsuretech.com Claudia Rodriguez: LinkedIn Auto Club Enterprises What You’ll Hear In This Episode: [5:48] Claudia joins the show, on her last day of work after 35 and a half years of work! [6:47] She may have dreamt of being a water girl for the Cowboys, and roots for the Bruins, but her first job at Auto Club Enterprises was a claims receptionist. [8:54] Breaking through two barriers: the first homegrown Auto Club person to become VP of claims and the first woman to occupy the position. [12:00] The beauty of having a straightforward yet pleasant style at work. [13:01] How Claudia grew to do the job she did one step at a time. [15:01] Leaving was never in her plans, it was just a matter of doing the best she could for the Auto Club every day. [16:03] Claudia discusses Strike Force and the importance of leaders listening to their people and understanding what’s happening on the front lines. [19:32] Know your process and your capabilities, and listen to the customer. [20:34] How has the business changed in 1987 and how have customer expectations changed? [22:48] The issue of social inflation and why it matters to the insurance industry. [31:00] The need for more analytics in the industry. [39:22] It’s important to slow down and take time to understand which problem it is that you're trying to solve. [39:48] The more informed you are, the better you can help others.…

FNO: InsureTech

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Ep 226 – Accelerant Chief Consultant, Heather Wentworth 48:53

2 years önce48:53

48:53

Catch the latest episode of FNO: InsureTech where hosts Rob and Lee chat with Heather Wentworth, Chief Consultant at Accelerant. Discover how Accelerant's expert team, innovative technology, and dynamic analytics are revolutionizing specialty underwriting for profitable growth. Heather also shares insights from her previous role as Chief Data Officer. Enjoyed the show? We welcome your guest suggestions at almoss@alacritysolutions.com . Join us for a deep dive into the future of insuretech!…

FNO: InsureTech

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Ep 225 – VOOM Insurance Co-founder & CEO, Tomer Kashi 53:46

2 years önce53:46

53:46

In the latest episode of FNO: InsureTech, host Rob talks with Tomer Kashi, Co-founder & CEO of VOOM Insurance. VOOM is a pioneering insuretech company developing advanced insurance products for emerging mobility segments. They offer digital, on-demand insurance for a wide range of vehicles from drones and light planes to motorcycles, e-scooters, and contemporary fleets. Rob and Tomer delve into the journey of VOOM over the past six years in the insuretech space, their views on pay-per-mile and usage-based models, the data advantage that VOOM possesses, and much more. If you enjoy listening to FNO: InsureTech and have suggestions for potential guests for the show, we'd love to hear from you. Reach out to us at almoss@alacritysolutions.com .…

FNO: InsureTech

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Ep 224 – AM Best Rating Services President & CEO, Matthew Mosher 53:04

2 years önce53:04

53:04

On the most recent episode of FNO: InsureTech, hosts Rob and Lee engage in an insightful dialogue with Matthew Mosher, the President & CEO of AM Best Rating Services. As a leading global credit rating agency and data analytics provider in the insurance sector, AM Best's services evaluate the creditworthiness of over 16,000 insurance companies around the globe. Their independent and interactive credit ratings offer a comprehensive view of an insurance company's ability to meet its financial obligations, including claim payouts and debt repayments. Dive into this episode as Rob and Lee delve into the workings of AM Best, the significance of their ratings, their unique methodologies, an interesting conversation on climate change, and other intriguing topics. Don't miss out on this enlightening conversation. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 223 – FNO: InsureTech gets interviewed by AM Best TV 22:55

2 years önce22:55

22:55

In the latest episode of FNO: InsureTech, hosts Rob and Lee had the pleasure of speaking with AM Best TV's Lee McDonald on the founding, growth and development of the FNO: InsureTech podcast. With over 200 episodes and counting, we're excited to continue the journey of sharing insuretech with listeners. Check out the interview in video: https://lnkd.in/gnXP-z97 Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 222 – From the Vault: Slide Insurance Founder & CEO, Bruce Lucas 57:58

2 years önce57:58

57:58

Check out the latest episode of FNO: InsureTech, fresh from the Vault, featuring Bruce Lucas, Founder & CEO of Slide Insurance – a trailblazing Tampa-based company. Join Lee and Rob as they delve into the world of Slide, a company that combines technology and insurance expertise to hyper-personalize, optimize, and streamline the home insurance process since 2021. Discover how Slide makes it effortless for modern homeowners to find the perfect coverage tailored to their unique needs and budgets. Listen in as Bruce shares his insights on big data, his extensive experience in the insurance industry, and how technology drives better outcomes for consumers and businesses alike. Don't miss this captivating conversation with Bruce, Rob, and Lee.…

FNO: InsureTech

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Ep 221 – LexisNexis® Risk Solutions VP & GM, Property Solutions, Cole Winans 57:52

2 years önce57:52

57:52

We're delighted to have Cole Winans joining us this week, serving as the Vice President and General Manager of Property Solutions at LexisNexis® Risk Solutions. LexisNexis® Risk Solutions equips customers with advanced decision-making tools and solutions, merging public and industry-specific content with cutting-edge technology and analytics, enabling them to assess and predict risks while optimizing operational efficiency. Tune in as Rob connects with the former CEO and Founder of Flyreel to discuss his new position as VP and GM of Property Solutions at LexisNexis® Risk Solutions. Don't miss their engaging conversation on Cole's experiences, his entrepreneurial journey from launching a startup to being acquired, and his current responsibilities at LexisNexis®. This insightful discussion is a must-listen for founders and startup executives alike. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 220 – FNO:InsureTech at #2023ACCESS 45:47

2 years önce45:47

45:47

Rob and Lee attended Alacrity Solutions’ 2023 ACCESS Conference, held in Orlando, Florida, earlier this week, to not only celebrate the success of Alacrity’s contractor network, but to talk with some guests that are actively using and/or supporting a managed repair program. Join our hosts as they talk with (in consecutive order) Dr. Theresa Young, MBA,CPCU, PMP, ArE, Claims Homeowners Operations Process Manager at CSAA Insurance Group, a AAA Insurer; Steven Gregory, Vice President of Claims at Tower Hill Insurance Group; Scott Severe, SVP, Alliances and Industry Relations at CoreLogic | Nextgear Solutions; and Jonathan Miko, Chief Strategy and Innovation Officer, at Alacrity Solutions. Don’t miss this episode that discusses the application, management, and innovation of managed repair networks and what they bring to the insurance industry. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 219 – From the Vault: Fairmatic President of Insurance, Jamie Trish 46:14

2 years önce46:14

46:14

As the FNO: InsureTech crew prepares to attend the 2023 ACCESS Conference, Rob and Lee bring out a great episode from the FNO: InsureTech Vault, featuring Jamie Trish, President of Insurance at Fairmatic. Fairmatic is an auto insurance option that empowers users to lower premium every month by proactively optimizing your safety scores and driving performance. Bottom line: they help you save money and protect your business. Join Rob and Lee as they talk with Jamie and learn more about Fairmatic, Jamie’s experience, startup culture, and much more.…

FNO: InsureTech

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Ep 218 – Kin Co-Founder & CEO, Sean Harper 41:52

2 years önce41:52

41:52

Kin’s mission is to reimagine home insurance For Every New Normal. Kin is built for the future and prepared to meet its challenges head on while helping our customers do the same. Levering business tech innovation, they bring affordable pricing without compromising coverage and service to their customers. Our guest for this episode is returning Sean Harper, Co-Founder & CEO of Kin. With almost four years since our first conversation with Sean (Episode 53), it was about time for us to revisit and see what Kin is up to. Join Sean, Rob, and Lee as they talk about Kin, what’s changed since in the past four years, business models, D2C, and much more. To learn more about Kin, visit https://www.kin.com . Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 217 – Sana Co-Founder & CEO, Will Young 45:27

2 years önce45:27

45:27

Sana is building better health plans for small businesses. Founded in 2017 on the belief that quality healthcare should be understandable, accessible, and affordable for all, Sana is going above and beyond the status quo with health plans that provide high-quality healthcare while keeping costs down. Our guest for this episode is Will Young, Co-Founder & CEO of Sana. Prior to Sana, Will helped hundreds of small business owners manage payroll and benefits as the head of operations at Justworks, a venture-backed PEO. He also spent two years at Google before earning his MBA from Harvard. Join Will, Rob, and Lee on the 217th episode of FNO: Insuretech as they talk Sana, the world of healthcare, Will’s experience, and more. To learn more about Sana, visit https://www.sanabenefits.com.…

FNO: InsureTech

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Ep 216 – AV8 Ventures General Partner, Amir Kabir 50:23

2 years önce50:23

50:23

AV8 Ventures (AV8) backs early-stage start-ups focused on healthcare, enterprise, financial services and deep-tech. Their mission is to help founders build category-defining companies; they commit early and partner for the long term. While they are full lifecycle investors, AV8 typically starts their partnership with Seed or Series A investments. They are backed by Allianz, one of the leading integrated financial services providers worldwide. Our guest for this episode is Amir Kabir, General Partner at AV8. Amir leads Fintech and Insurtech investing and has been one of the earliest investors in the insuretech space. Amir has been an entrepreneur, operator and investor with over 15 years of experience, working with early and mid-stage companies on financing, partnerships and strategic growth initiatives. Join Amir, Rob, and Lee on another great conversation diving into AV8, the venture capital world, bank crisis, and more. To learn more about AV8 Ventures, visit https://av8.vc. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 215 – Openly VP of Claims, Gina Reyes 53:59

2 years önce53:59

53:59

Openly provides premium insurance that is robust in coverage and simple to administer. They were created because they saw a gap in the market for premium insurance made simple and rebuilt the insurance technology and operations stack to create a remarkably simple product for agents with robust coverage for consumers. As a previous guest company on the podcast, we bring on Gina Reyes, VP of Claims, to talk about claims, building a claims department, creating the Openly culture, and more. To learn more about Openly, visit https://openly.com.…

FNO: InsureTech

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Ep 214 – CCC SVP, Chief Strategy Officer, Marc Fredman 51:47

2 years önce51:47

51:47

CCC keeps people’s lives moving forward when it matters most. Founded in 1980, CCC is a technology leader pioneering solutions that power insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more through our advanced cloud-based SaaS platform of digital and data services. CCC is a trusted leader in AI, IoT, network management, customer experience, and digital workflows. Returning to the show is Marc Fredman, SVP, Chief Strategy Officer at CCC. With a few years between his last appearance, Marc gives us an update and refresher on CCC and all that they’ve been doing. Also joining us on this episode is guest host Matt Pietrowicz, VP, Products and Services at Alacrity Solutions. Don’t miss this great conversation! To learn more about CCC, visit https://cccis.com.…

FNO: InsureTech

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Ep 213 – ZestyAI Co-founder & CEO, Attila Toth 59:49

2 years önce59:49

59:49

Attila Toth is the Co-founder & CEO of ZestyAI, a property risk analytics platform powered by artificial intelligence that offers access to precise intelligence about every property in North America. ZestyAI’s value proposition is simple: deliver risk and value insights about each and every property. They leverage aerial imagery, permit, transaction, weather and IoT data, combined with artificial intelligence (AI) to turn more than 200 billion data points into comprehensive digital records and property-specific risk scores. Join Attila, Rob, and Lee as they talk ZestyAI, artificial intelligence, rich data, wedding cake, Attila's experience, and more. To learn more about ZestyAI, visit https://zesty.ai.…

FNO: InsureTech

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Ep 212 – Anthemis Managing Director, Ali Geramian 55:22

2 years önce55:22

55:22

Ali Geramian is the Managing Director at Anthemis, a global platform that cultivates change in the financial system by investing in, growing, and sustaining businesses committed to resiliency, transparency, access, and equity. With an impressive portfolio that includes some of our past guests (Branch, flo, and Vouch), we bring Ali on to explore and understand what Anthemis is, their involvement, the current state of insuretech, a typical day for Ali, and much more. Join Ali, Rob, and Lee on an episode that sheds more light on the growing, resilient, impactful spaces of venture capital and investments. To learn more about Anthemis, visit https://www.anthemis.com.…

FNO: InsureTech

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Ep 211 – Modern Life CEO & Co-Founder, Michael Konialian 57:36

2 years önce57:36

57:36

Michael Konialian is the CEO and Co-Founder of Modern Life, a life insurance company working to transform the life insurance industry and help everyone protect what matters most. Modern Life is aiming to innovate and streamline the life insurance process--from client, to advisor, to underwriter--faster, more confident, and more streamlined than ever before. Join Michael, Rob, and Lee as they discuss what Modern Life is, accelerated underwriting processes, brokerage innovation, building trust with clients, and more. To learn more about Modern Life, visit https://www.modernlife.com . Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 210 – Clearcover CEO & Co-Founder, Kyle Nakatsuji 52:41

2 years önce52:41

52:41

Kyle Nakatsuji is the CEO and Co-Founder of Clearcover, a next generation insurance company providing smarter car insurance for digital consumers. Since co-founding Clearcover in 2016, Kyle remains laser-focused on his vision to build a company designed to lower operating costs through innovative technology and long-term customer centricity. Join Kyle, Rob, and Lee as they talk about Clearcover, Kyle’s history in Clearcover and in venture capital; Kyle’s four-pillar approach, startup success, and much more. To learn more about Clearcover, visit https://clearcover.com.…

FNO: InsureTech

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Ep 209 – American Family Ventures Managing Director, Kyle Beatty 58:51

2 years önce58:51

58:51

It’s always a pleasure to have American Family Ventures (AmFam Ventures) on the show, and this week we bring on Kyle Beatty, Managing Director, to talk his position and experience; perspective and thoughts on venture capital; personal health, insuretech trends, and much more. AmFam Ventures operates at the forefront of insurance, and has developed an ecosystem of limited partners, founders, and innovators, from across all major lines and beyond, to join them in the pursuit of one goal: To shape the future of the industry. To learn more about AmFam Ventures, visit https://www.amfamventures.com. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 208 – 2023 Verisk Elevate Conference – Mike Fulton & Aaron Brunko 42:23

2 years önce42:23

42:23

Join Rob and Lee as they talk with Mike Fulton, former President of Property Estimating Solutions at Verisk and the new President of Property Estimating Solutions at Verisk, Aaron Brunko, in our special edition of FNO: InsureTech, recorded live at the 2023 Verisk Elevate Conference in Salt Lake City, Utah. Join Rob and Lee as they discuss the present and past with Mike, as well as the future and what’s next for Verisk and their solutions with Aaron. Two great conversations that celebrate Verisk and two conversations you don’t want to miss. To learn more about Verisk, visit https://www.verisk.com/. Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

1
Ep 207 – Forrester Principal Analyst, Ellen Carney 55:08

2 years önce55:08

55:08

Rob and Lee talk with Ellen Carney, Principal Analyst at Forrester. Ellen serves decision makers in roles such as CIOs and enterprise architects in the insurance and wealth, investment, and asset management industries. Her research focuses on the technology decisions that financial services firms are investing in, including core platforms modernization and replacement and the integration of emerging technologies with legacy systems to drive better digital experiences and improved operational efficiency. Join Rob and Lee as they discuss trends in insuretech, P&C and Life insuretech; 2023 predictions, and more. To learn more about Forrester, visit https://www.forrester.com/bold . Like what you hear on FNO: InsureTech? Know someone who would be a great guest for the podcast? Let us know: Email us at almoss@alacritysolutions.com.…

FNO: InsureTech

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Ep 206 – Demotech President and Co-Founder, Joseph Petrelli 57:57

2 years önce57:57

57:57

Join Rob and Lee as they talk with Joseph "Joe" Petrelli, President and Co-founder of Demotech on this episode of FNO: Insuretech you don’t want to miss. Demotech leverages information to help assign an informed Financial Stability Rating® (FSR). FSRs help level the playing field for financially stable insurers and are based upon a series of quantitative ratios and certain qualitative factors. The rating process provides an objective baseline for assessing solvency based upon changes in financial stability, as presented in an insurer’s balance sheet over time. Joe’s insight and innovation have resulted in many firsts within the industry, including a model for assigning FSRs based on balance sheet strength and financial integrity, the development and utilization of a Management Audit Process well in advance of today’s emphasis on “enterprise risk management,” an ongoing analysis to evaluate assigned FSRs relative to insurer survival rates, and the development of a procedure to review and rate start-up insurance companies. Join Rob and Lee as they talk about ratings, Demotech’s services, their Faith-Based Sharing ReviewTM, Joe’s experience, and more. To learn more about Demotech, visit https://www.demotech.com.…

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