326: Wayne Washington - Company Alignment: How to Bring Your Company\'s Strategy, Culture, and Operations Together

Fast Leader Show | Customer Experience Leadership

İçerik Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Jim Rembach, President Call Center Coach, Jim Rembach, and President Call Center Coach veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.

3y ago 41:21

MP3•Bölüm sayfası

Misalignment is one of a company\'s biggest sicknesses. It constantly drags down results and reduces profitability. Instead of just accepting the symptoms of misalignment, you could have sustained results. All it takes is to align your company\'s strategy, culture, and operations.

The key to success is to change team mindsets, measure team outcomes, and monitor progress. That\'s all there is to it.

In this episode, Wayne Washington shares his experience on how your company can apply these changes and achieve proper alignment to reach strategic goals.

275 bölüm

#Business #Companyculture #Customerexperience #Emotionalintelligence #Employeeengagement #Leadershipdevelopment #Leadershipskills #President Call Center Coach #Callcenter #Careers #Jim Rembach, President Call Center Coach #Jim Rembach