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19. How to Manage Shipments In Transit
Manage episode 386044169 series 3264255
İçerik Russell Steed and Emerson Hammer, Russell Steed, and Emerson Hammer tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Russell Steed and Emerson Hammer, Russell Steed, and Emerson Hammer veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
Did you know that 1 in 20 orders fail delivery on the first attempt?! Or that at least 2-3% of orders aren't delivered on time, no matter which carrier? This means a significant portion of your customers are going to have shipping issues or questions! Today we are talking about how to handle those issues and give your customer the best experience possible!
Here are some of the things we discuss:
- Have a great help desk process
- Have an easy to use branded tracking page
- Use a shipping method that has tracking
- Use Shopify's new shipment tracking tabs functionality.
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