

When designing your bots, it needs to revolve around the customer. With the mission of creating better bots, we’re featuring an expert at implementing conversational AI as this week’s guest on Conversations That Matter. With a laser focus on both CX and bot containment, he works to create solutions that best help customers. Welcome to the show, Product Owner of Virtual Assistants at AGL, David Vader! Host Randy Ksar interviews David to learn about the subtleties of conversational copywriting, explore the best ways to iterate bots, and help teams identify the why behind their design.
Takeaways:
Quote of the Show:
Links:
Ways to Tune In:
71 bölüm
When designing your bots, it needs to revolve around the customer. With the mission of creating better bots, we’re featuring an expert at implementing conversational AI as this week’s guest on Conversations That Matter. With a laser focus on both CX and bot containment, he works to create solutions that best help customers. Welcome to the show, Product Owner of Virtual Assistants at AGL, David Vader! Host Randy Ksar interviews David to learn about the subtleties of conversational copywriting, explore the best ways to iterate bots, and help teams identify the why behind their design.
Takeaways:
Quote of the Show:
Links:
Ways to Tune In:
71 bölüm
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