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#044 — What is conflict and how to deal with it
Manage episode 388220150 series 3222055
Knowing the reasons why certain people take certain positions breaks barriers of potential conflict and increases the quality of collaboration, from coworkers and teams to the tougher stakeholders like customers, clients and directors. Let's explore the topic in three segments: what is conflict, its five levels, how to resolve it, and some practical examples.
Understand the Thomas-Kilmann conflict resolution model: https://www.mtdtraining.com/blog/thomas-kilmann-conflict-management-model.htm
62 bölüm
Manage episode 388220150 series 3222055
Knowing the reasons why certain people take certain positions breaks barriers of potential conflict and increases the quality of collaboration, from coworkers and teams to the tougher stakeholders like customers, clients and directors. Let's explore the topic in three segments: what is conflict, its five levels, how to resolve it, and some practical examples.
Understand the Thomas-Kilmann conflict resolution model: https://www.mtdtraining.com/blog/thomas-kilmann-conflict-management-model.htm
62 bölüm
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