Dirk & Kelly - The Future of Shopping

Commerce Tomorrow

Imagine a world where everyone uses AR enabled by AI—what will shopping look like? Will we all have our own AI shopping assistants? Back again by popular demand, Dirk and Kelly find time in between their travels to explore "The Future of Shopping." With AI rapidly evolving into mainstream use, they discuss its significant impact on digital commerce, retail shopping and consumer behavior. 01:10: Anecdotes from the road 02:38: Reviewing ContentCon & going deeper on content management 08:38: Future of Shopping - how end-customers will be shopping digitally in the future 09:35: Digital commerce penetration as a % of overall retail 16:50: Staggering timeline of commerce revenue numbers 18:50: Technology changing consumer behavior - who wants a digital assistant? 21:30: “Headless” and its future Listing out some exciting heads in the coming future: Desktop (21:38), Social Media (22:39), Super apps (24:38), AR/VR (31:10) 35:30: AI & how it will change shopping 41:20: How will our kids be shopping in 10 years? 44:20: Movies/books, a technology predictor - envision how things will change once everyone simultaneously has access to and sees through AR and enabled by AI