1035. #TFCP - How Demurrage and Detention Disputes Are Handled!

Coffee w/#The Freight Coach

Today, let’s tackle the current shipping and forwarding industry challenges with our guest, Sara Dandan!

Sara covers disputes related to demurrage and detention fees, her focus on dispute resolution, the need for shippers to document all communications and transactions to navigate conflicts effectively, the varying roles of forwarders, the negotiation power of large shippers, and the ongoing challenges faced by drayage providers in collecting evidence for freight issues!

About Sara Dandan

As a second-generation ocean freight forwarder, I’ve been immersed in logistics my entire life. As an ocean freight forwarder and supply chain consultant, I’ve handled the coordination and movement of thousands of ocean containers and air shipments, managing hundreds of millions of dollars in goods across global markets, performed internal audits at a major 3pl, and built out export operations and supply chain strategies for businesses of all sizes. Having proven my expertise in EAR, ITAR, and OFAC regulations I next immersed myself in years of study dedicated to the Shipping Act and maritime law and regulations.

Now my focus is in resolving demurrage and detention and maritime disputes for shippers, truckers, and forwarders. Having been admitted to general practice before the Federal Maritime Commission as a non-attorney, I’m one of the rare professionals in the field who can combine deep regulatory knowledge with real-world experience when representing clients before the Commission.

I founded my company with a clear mission: to make the maritime dispute process accessible to as many people as possible. Too often, shippers, drayage providers, and forwarders were shut out, left without recourse in a system stacked in favor of the carriers. I wanted to change that. By leveraging my deep knowledge of demurrage and detention, maritime regulations, and the shipping process as a freight forwarder; I fight to level the playing field and ensure an equitable supply chain for all.

Connect with Sara

• Website: https://fouroneone.io/
• LinkedIn: https://www.linkedin.com/in/sara-d-0a344018/
• Email: [e-mail]

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