Improving Your Dealership or Shop

Beyond the Wrench

İçerik Jay Goninen tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Jay Goninen veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.

1M ago 1:04:51

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Jay Marrazzo, General Manager of AIM Group, LLC, brings a fresh perspective on how shops and dealerships can improve by thinking of different departments as having different cultures. He also gets candid and discusses our industry's shortcomings.
View the video podcast on YouTube
About Our Guest:
Jay Marrazzo
General Manager, AIM Group, LLC
jay@aimgroupsales.com
Sponsor:
Sonic Tools
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
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Bölümler

1. Improving Your Dealership or Shop (00:00:00)

2. Onboarding & Mentoring (00:07:45)

3. Toxic Comeback Culture (00:16:08)

4. Various Cultures in a Dealership (00:25:53)

5. Industry Curses (00:35:51)

6. Mistreating Technicians (00:43:40)

7. Value of a Customer (00:48:44)

220 bölüm

#Lifestyle #Business #Auto #Jay Goninen #Automotive Aftermarket #Automotive Repair #Diesel Industry #Automotive Industry #Mechanics #Automotive Technicians #Automotive Shops #Careers