))
The Use Of The SEAM Patterns In Consulting With Lucien Etzlinger | S1:E10
Fetch error
Hmmm there seems to be a problem fetching this series right now.
Last successful fetch was on July 05, 2024 14:08 (
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 347915071 series 3394009
İçerik Alain Wegmann tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan Alain Wegmann veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
In this episode, Alain Wegmann interviews Lucien Etzlinger, Senior Consultant of customer-relationship management, with whom he collaborated for over ten years on developing the SEAM method. In this episode, Lucien explains how he discovered, during his career in the world of finance, the importance of relationship management. He describes how the SEAM patterns, called CASA (for curiosity, appreciation, service, and action), help him in his consulting practice. He also talks about the concept of living beings and the importance of the concept for understanding the challenges in promoting changes in companies.
12 bölüm
Paylaş
