Automate IT – Closing the Knowledge Gap: Leveraging Vendor Expertise for IT Success, E08

Autonomous IT

Join Automox's David van Heerden as he discusses the skill gap in IT and how it can be challenging to address. He highlights the broad and varied domains within IT and the difficulty of keeping up with new technology. David suggests that vendors can be an underrated resource for closing the skill gap, as they have specialized knowledge and are motivated to help their customers succeed. He encourages listeners to reach out to vendors for advice and support beyond their predefined courses and materials. David also shares a personal experience of learning SQL from a vendor and emphasizes the importance of leveraging vendor resources to level up skills.

Key Takeaways:

• The skill gap in IT is a common challenge due to the broad and varied domains within the field.
• Vendors can be valuable resources for closing the skill gap, as they have specialized knowledge and are motivated to help their customers succeed.
• Reach out to vendors technical support for advice and support beyond their predefined courses and materials.
• Leverage vendor resources to level up skills and address skill gaps in specialized industries.