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The Restaurant Guys

The Restaurant Guys

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Mark Pascal and Francis Schott are The Restaurant Guys! The two have been best friends and restaurateurs for over 30 years. They started The Restaurant Guys Radio Show and Podcast in 2005 and have hosted some of the most interesting and important people in the food and beverage world. After a 10 year hiatus they have returned! Each week they post a brand new episode and a Vintage Selection from the archives. Join them for great conversations about food, wine and the finer things in life. **T ...
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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian talks with Rev Ciancio, a hospitality marketing consultant and CMO at Salad House and Handcraft Burgers Brew. They discuss effective restaurant marketing strategies, focusing on the importance of local search optimization, email marketing, and guest feedback. Rev shares insigh…
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This is a Vintage Selection from 2012 The Banter The Guys talk about the decline of professional food writing and support by the media. Is it good that many amateur voices have drowned out the professional ones? The Conversation The Restaurant Guys reach around the world to talk with Frank Brunacci, King Truff, provider of excellent Australian truf…
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The Banter The Guys try some homemade Applejack. You can’t taste it, but learn about this centuries-old northern American spirit and why Johnny Appleseed was really planting those apples! The Conversation The Restaurant Guys welcome chef-owner of Attica, a restaurant regularly ranked among the best in the word. Attica is just outside Melbourne, Aus…
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In this episode of the Restaurant Technology Podcast, host welcomes Santi Cuellar, Senior Manager of Product Marketing for Fusion Connect and co-host of the Tech Unmuted podcast. Santi shares insights into the evolving role of technology in the restaurant and retail sectors, particularly focusing on network infrastructure and its criticality. The d…
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This is a vintage episode from 2012 with special introduction by Sother Teague in 2024 The Banter The Guys invite mixologist Sother Teague to introduce this vintage selection about his and America’s favorite bartender of the 1970s Isaac from The Love Boat, actor Ted Lange. After some reminiscing, Sother shares where Isaac has left his mark on pop-c…
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The Banter The Guys discuss the pros and cons of “Best of” lists and how they would rank some colorful local watering holes. The Conversation The Restaurant Guys welcome acclaimed writer Robert Simonson, a cocktail enthusiast and expert. They devise a dream team of restaurant reviewers, bond over a love of hot dogs and discuss an exclusive gin that…
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Navigating the Evolving Landscape of Restaurant Technology with Joanna Fantozzi In this episode of the Restaurant Technology Guys podcast, we are joined by Joanna Fantozzi, a senior editor at Nation's Restaurant News and Restaurant Hospitality. Joanna shares her journey in the restaurant tech space, discussing her role in covering tech, legislation…
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This is a vintage selection from 2006 The Banter The Guys discuss their recent trip to the Bastianichs’ relatively new restaurant Del Posto in NYC. It manages to be opulent, friendly and “New York” all at once while serving delicious meals. The Conversation The Restaurant Guys connect with soul food royalty Lindsey Williams author of Neo Soul: Taki…
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The Banter The Guys discuss the most sought-after restaurant in France which is probably not what you think. The Conversation The Restaurant Guys are thrilled to meet soul food royalty Melba Wilson. Melba recounts her childhood centered around food and frugality which is what led her to where she is today. She brought gospel brunch to Windows on th…
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Revolutionizing Restaurant Finances with Starfish AI: Insights from Jordan Silverman In this episode of the Restaurant Technology Guys podcast, host Jeremy sits down with Jordan Silverman, co-founder and CEO of Starfish, a company dedicated to helping small businesses understand and manage their finances using AI. Jordan shares his journey, from ea…
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This is a Vintage Selection from 2007 The Banter The Guys talk about the idea of “forbidden foods” and the ethics of whether to seek them out as a travel article suggests. The Conversation The Restaurant Guys dig into the details (and a box) of chocolate with chocolatier Jacques Torres. They discuss sourcing, technique, perishability and the transc…
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The Banter The Guys discuss the fall of one of Mark’s old employers where you may have enjoyed a "fest." The Conversation The Restaurant Guys have a talk with Jacques Torres, Mr. Chocolate, while enjoying the fruits of his labor. They discuss sourcing high quality ingredients, the future of the cacao bean and why his hot chocolate is so incredible.…
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The Journey of Pops Italian Beef: From Family Tradition to Franchise Expansion In this episode of the Restaurant Technology Guys podcast, the host welcomes Kacie, a lifelong restaurant industry veteran and the daughter of the founder of Pops Italian Beef. Kacie shares her personal background, the history of Pops Italian Beef, and its transition fro…
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The Banter The Guys reply to a listener email about a faux pas in his favorite restaurant. They address how to craft a complaint for the best result including ingratiating yourself with the management. The Conversation The Restaurant Guys welcome back Chef Charlie Trotter to hear what’s going on in Chicago and Las Vegas, especially during challengi…
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The Banter The Guys talk about fast food and the Super Size Me guy, Morgan Spurlock, a former guest on the show whose work impacted their lives. The Conversation The Restaurant Guys catch up with Chef Jose Garces in his busy kitchen to discuss his story from Spain to New York to Philadelphia. Chef and The Guys both opened up restaurants in October …
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In this episode of the Restaurant Technology Guys podcast, the hosts welcome back Meredith Sandland, CEO of Empower Delivery. Meredith offers insights into the evolution of restaurant technology and the importance of efficient delivery systems. She discusses how her company, Empower Delivery, spun out from ClusterTruck, aims to streamline the deliv…
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The Banter The Guys talk about Calvados, what makes it special and why we should taste a wide range of spirits to find the ones you truly enjoy. To this end they run The Spirits Project at their restaurant where they offer samplings of high-end spirits at cost to consumers to further community and conversation. It’s still happening in 2024. If you’…
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The Banter The Guys talk about sourcing products for their restaurants through relationships with local farms and hobbyists. Catherine Lombardi, Mark’s grandmother and the inspiration for his restaurant of the same name, had family heirloom vinegar pots brought from Italy. The Guys recently began experimenting and making vinegar. Hear how it’s goin…
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Harnessing AI for Restaurant Reputation Management with Akira's Co-Founder In this episode of the Restaurant Technology Guys podcast, the hosts sit down with Shereen, co-founder of Akira, to discuss the importance of online reputation management for restaurants. They delve into how Akira uses AI to streamline reputation efforts, manage online revie…
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This is a Vintage Selection from 2006 The Banter The Guys discuss new trends in desserts as Francis nurses his sugar hangover. The Conversation The Restaurant Guys hear the tale of Steven Rinella’s experience spending a year collecting wild game to create a 45 course meal from Chef Auguste Escoffier’s book Le Guide Culinaire. From turtles to elk to…
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The Banter The Guys share a funny review of their restaurant, Catherine Lombardi, that was rated in “gold chains.” The Conversation The Restaurant Guys are joined by Jon Ross, former employee, Master Sommelier now wine importer and author. They reminisce about time together early in Jon’s career and follow his path that led him to where he is today…
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In this episode of the Restaurant Technology Guys Podcast, the hosts welcome Chad and Lauren Coulter, co-founders of Biscuit Belly. They share their journey from being pharmacists to becoming successful restaurateurs, developing their biscuit-centered restaurant brand. The Coulters discuss their strategic branding efforts, the challenges and adapta…
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This is a Vintage Selection from 2006 The Banter The Guys discuss WalMart’s announcement that they will be offering organic produce. How do we define “organic”? What is “sustainably produced”? What impact will WalMart’s marketing choice have on the American farmer? The Conversation The Guys welcome Thomas Keller, who holds multiple three-star ratin…
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The Banter The Guys chat about qualities of produce to be shipped versus riding home from your local farm stand and what new product on the market may be able to capture both. Corn, tomatoes and berries….oh my! The Conversation The Restaurant Guys meet renowned chef Tim Hollingsworth of Otium and Chain. Chef discusses rising up through the ranks at…
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In this episode, the host welcomes Casey Cooley, President of Pivotal Growth Partners and Director of Franchising and Development for Jeremiah’s Italian Ice. Casey discusses his role in helping emerging restaurant franchises grow by focusing on recruiting the right franchisees and selecting the optimal locations. He emphasizes the importance of a p…
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