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OPERATORS

OPERATORS

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In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.
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Welcome to Agency Operators Podcast, your refuge from the industry buzz! Join us as we spotlight genuine experts in the agency and e-commerce service provider realm, providing a clear path through the clutter of fake gurus. Hear real stories, connect with your community, and showcase your authentic expertise. A place where agency owners share their stories and nuggets of gold they've attained through the challenges of growing brands and operating teams. Welcome to the Agency Operators Podcast!
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Smooth Operators

Griggs Blankenburg, Noah Phillips, Ben McClurkin

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A dive into the world of Formula One with your hosts Noah, Griggs and Ben. To hear the show live, join us every Friday at 1 PM CST on weglfm.com. To stay connected with us, follow our show Twitter @SMOPpodcast (https://twitter.com/SMOPpodcast).
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Stories of Special Forces Operators

Circle Of Insight Productions

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Welcome to “Stories of Special Forces Operators,” where we bring you into the world of the bravest and toughest individuals on the planet. Join us as we chat with elite special forces operatives and hear their incredible stories of courage, resilience, and extraordinary missions. Each episode features firsthand accounts of the challenges and triumphs faced by these remarkable warriors. Tune in for an inspiring journey into the lives and experiences of those who operate in the shadows, perfor ...
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Meet The Operators

Meet The Operators by Zaw Thet

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Tech Entrepreneur & Investor -- @signiavc. Host of Meet The Operators -- a series of interviews with entrepreneurs and operators from a variety of industries, sharing their knowledge on creating and on scaling organizations.
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This is a professional development podcast dedicated to helping veterinarians and veterinary students discover and impliment the habits and routines necessary to develop professionally and personally.
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The Apartments Operators Podcast

EBG Creative, Joseph Gozlan

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Welcome to the Apartments Operators Podcast where you can learn from experienced operators what it really means to be apartments operators. No fluff, no sugar coating, just the raw unfiltered truth of the ups and down of operating multifamily communities. We gathered a phenomenal group of operators for you that share not only the upside of a multifamily operator but also the downside, the challenges and the surprises this business keeps coming up with.
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Starting your own company? Finally ready to make that big change? There’s so much to learn but so little time. The Operators brings you insights on success, whether you’re building a company or a career. Our guests are execs with operational experience at both fast-rising startups, like Brex, Calm, DocSend, and Zeus Living, and more established companies, like AirBnB, Facebook, Google, and Uber. Listen in as they share strategies and tactics for building your first a company and charting you ...
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Welcome to ’Inovia Sessions’, the official Inovia Capital podcast and your gateway to the world of tech entrepreneurship. Join our team of company builders as they gather real-world insights from inspiring founders, advisors, and investors to support operators. From North American expansion strategies to M&A, we’ll explore a wide range of topics to help you build and grow your business. Tune in, and embark on a journey of building & scaling successful tech companies!
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What if you could uncover the secrets behind the fastest growing agency businesses today? Join me as I’m interviewing agency founders, owners, and operators. You’ll learn how they kick-started their businesses and drove them to success. The guests range from owners of fresh, up-and-coming agencies to seasoned operators managing well-established firms. Tune in for insights and inspiration from the front lines of the agency world.
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🎙️ Restaurant Innovation is a podcast that discusses crucial industry topics such as operating through a pandemic, the state of the industry, tenant-landlord negotiations, and restaurant technology. Building the Future of Hospitality and Technology. 💡 Read our blog ~ http://blog.restaurantinnovation.com/ ⚡ Marketplace ~ explore the best restaurant software and products ~ https://restaurantinnovation.com/ Support this podcast: https://podcasters.spotify.com/pod/show/restaurantinnovation/support
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show series
 
00:00 Introduction 06:10 Transitioning to FinTech: Highbeam 14:49 Navigating Retail and E-commerce 20:57 The Future of Consumer Brands and AI 33:58 The Pros and Cons of Opening Physical Stores 41:54 Finding the Right Retail Locations 47:46 The Importance of Data in Business 51:25 Lessons from High-End Retail Experiences 01:02:35 Understanding Marke…
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Description: Want to increase your visibility, conversions, and long-term sales on Amazon? In this episode of the Agency Operators Podcast, Colin Raja, Owner/Operator at RIMSports and a 7-figure Amazon seller, shares the optimization and launch strategies that work. From fine-tuning your backend settings to executing a high-impact product launch, C…
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This week, it’s a Connor Special as we’re joined by Connor Dault, VP of Growth & Digital Product at Caraway, to discuss the role of digital product in DTC growth and how it intersects with performance marketing, UX, and conversion. We dive into Caraway’s strategic response to HexClad’s Super Bowl ad, why digital product isn’t just CRO and how Caraw…
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00:00 Introduction 03:12 The Impact of Chargebacks on Businesses 08:57 The Nature of Chargeback Fraud 11:53 Strategies for Preventing Chargebacks 18:03 Building a Robust Data Infrastructure 35:07 Evaluating Technology Investments 40:12 Personal Branding and Business Identity 44:16 Cross-Company Networking for Leaders 48:20 Understanding Lifetime Va…
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Today, we’re joined by Aaron Paul, founder of Paul Street, to explore how top DTC brands are leveraging affiliate marketing to drive massive growth - and where many go wrong. Aaron shares his insights from working with leading brands like Onnit, Goli Nutrition, and HelloFresh. We discuss what’s working in affiliate marketing today, why media-buying…
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00:00 Introduction 03:08 The Science of Consumer Brands 05:57 Transition from Academia to Entrepreneurship 12:08 Launching a Science-Backed Beauty Brand 14:53 Acquisition and the Future of Beauty Brands 17:46 The Scientific Method in Entrepreneurship 21:04 Data-Driven Decision Making in E-commerce 24:05 Evan's New Venture in Allergy Solutions 36:07…
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Description: Running Amazon ads without a strategy is like throwing money into a black hole. If you’re not optimizing correctly, you’re leaving profit on the table. In Episode 46 of the Agency Operators Podcast, I’m joined by Neil Robson, Senior PPC Manager at PPC Ninja, to break down the biggest mistakes sellers make with Amazon PPC—and how to fix…
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HexClad just pulled off one of their biggest marketing plays so far - a Super Bowl Ad - but this wasn’t just about airing a commercial during the big game, it was a multi-layered, cross-platform campaign designed to maximize impact beyond a single TV spot. In this episode, Connor and Connor break down how the HexClad team made it happen, from choos…
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00:00 Introduction and Sponsorships 01:51 Navigating Natural Disasters and Personal Experiences 04:06 Transitioning to the Cannabis Industry 09:50 Challenges in the Cannabis Business 14:04 The Shift to Short Form Content Creation 20:08 The Rise of Short Form Video 26:06 Building a Community Through Content 29:59 The Value of Authentic Content Creat…
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Description: Most sellers spend money on PPC and hope for the best, but what if you could grow your sales organically first and make paid ads work smarter, not harder? In Episode 45 of the Agency Operators Podcast, I’m sitting down with Dan Deighton, Amazon Organic Growth Specialist at FordeBaker, to discuss what moves the needle for organic sales …
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Today we are joined by a member of the Operators family, Matt Bertulli, CEO of Pela Case and Lomi, to talk all things marketing. Jumping off fromSean Frank’s tweet questioning if meta is still incremental, we get deep into the nuance of paid media and how it’s shifting, the increasing challenges of reaching new customers on Meta, and why the old pl…
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00:00 Introduction 02:25 Understanding the Impact of Tariffs on Trade 05:43 The Reality of Tariffs: Perspectives from the Ground 09:25 Fentanyl Crisis: A National Security Concern 12:35 The Political Landscape: Canada vs. U.S. Tariff Strategies 17:50 Negotiation Tactics: The Art of the Deal 21:34 Manufacturing Decisions: The U.S. vs. Canada 25:55 T…
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00:00 Introduction 02:03 The Importance of Effective Communication 04:01 Luxury Beliefs and Societal Challenges 09:47 Understanding Second and Third Order Effects 18:53 Time Management Strategies for Leaders 31:11 Data Management and Decision Making 35:48 Coaching and Developing Young Talent 39:30 The Power of Multiplication in Leadership 46:33 Inv…
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Description: Video is no longer optional for Amazon sellers—it’s a game-changer. In Episode 44 of the Agency Operators Podcast, we’re joined by Justin Willhite, Owner of CommQuest, to explore how brands can use video to optimize Amazon listings, build a loyal audience, and future-proof their marketing with AI-driven content. With 8+ years leading i…
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Today we’re diving into the second part of our hiring series, this time focusing on onboarding and how to set up your new hires for success from day one. We discuss how to get the best out of your new hires as quickly as possible, how to integrate them seamlessly into your team and culture, some common onboarding issues and challenges we’ve experie…
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Description: We’re thrilled to host Lesley Hensell, Co-Founder of Riverbend Consulting, for Episode 43 of the Agency Operators Podcast! Lesley brings decades of experience in e-commerce and Amazon account management to help sellers clean up and optimize their operations. She’ll share actionable strategies to help you wrap up Q4 and start the New Ye…
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00:00 Introduction 02:03 Cherene's Career Decisions and Work-Life Balance 05:47 Team Dynamics and Management Styles 13:21 Data Management and Decision Making 19:26 Building Effective Teams and Organizational Culture 31:06 Empowering Growth Through Inclusion 38:06 Building a Culture of Trust and Independence 47:23 The Journey of Personal and Profess…
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Description: We’re going live with Or Shamosh, Founder and CEO of ASA Compliance Group, to explore how sellers can navigate Amazon’s compliance challenges and scale their businesses with confidence. With over 3,400 successful account reinstatements and firsthand experience as an 8-figure Amazon seller, Or brings a wealth of knowledge to the table. …
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This week we’re talking hiring for high-growth ecommerce teams. We’re sharing insights on how to know when to hire, why buying back your time is essential for leadership, org chart design and how it evolves over time, and we share some real-life scenarios and challenges we’ve experienced when growing our teams. If you’re struggling with your team s…
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00:00 Introduction 02:15 Insights from the ICR Conference 09:25 Market Sentiment and Tariffs 14:42 The Importance of Product Development 20:54 Shark Ninja's Unique Brand Strategy 25:51 Balancing OPEX and Future Investments 30:29 Consumer Sentiment and Growth Opportunities 38:54 Consumer Confidence and Market Trends 44:40 Mimetic Behavior in Busines…
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Today, we’re diving into one of the most hotly debated topics in performance marketing: creative testing volume. Should you prioritize scaling creative volume or focus on quality? In this episode, we share how we’re approaching creative testing, how our strategies have evolved over time, what we’re budgeting for creative, when more isn’t always bet…
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Description: We’re going live with Elizabeth Greene, Co-Founder of Junglr, to dive into the strategies behind successful product launches on Amazon. Elizabeth is known for cutting through the complexity of Amazon ads to help brands grow to seven and eight figures. In this episode, she’ll share actionable tips on keyword targeting, bid optimization,…
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00:00 Introduction 02:26 Understanding the DTC SaaS Landscape 03:20 Brand Access: A Solution for Global Expansion 08:08 Passport: End-to-End Internationalization Solutions 12:21 Navigating Compliance in International Shipping19:15 Choosing the Right Partner for Global Sales 27:48 Breaking News: Acquisition Announcement 30:06 Navigating Internationa…
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In this episode, Cody and Connor dive into the hottest DTC predictions for 2025, discussing everything from the rise and fall of AppLovin to the transformative impact of AI on customer experience and ad creative. They share their thoughts on outsourcing and the shift to global teams, the evolution and consolidation of SaaS tools, strategies for sca…
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Description: Join us for a live conversation with Christie Rugh, Vice President of Sales & Marketing at SkyPostal, as she shares her insights on expanding your business to Latin America. With over 15 years of experience in the retail and logistics industries, Christie brings a wealth of knowledge and practical advice for U.S. sellers looking to tap…
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00:00 Introduction02:23 The Challenges of the DTC SaaS Landscape05:09 Ben's Journey into Dentistry and Orthodontics12:11 The Rise of Social Media in Dentistry20:07 Building a Brand: The Bentist and TikTok Success27:17 Transitioning from Employee to Entrepreneur32:24 Innovative Business Model and Future Plans34:44 Building a National Dental Brand37:…
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In this episode, we’re breaking down the influencer marketing strategies we’re using this year. From product seeding to scaling creator partnerships, we’re talking about EMV and how to measure it affectively, how to maximise spend on influencers for maximum ROI, and strategies for whitelisting, affiliate deals and paid creator partnerships. If you …
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00:00 Introduction 02:00 BK Beauty's Journey and Background 03:04 The Rise of TikTok Shops 10:03 The Mechanics of TikTok Shops and Its Impact 13:53 The Power of TikTok's Algorithm for Commerce 17:46 The Future of Social Shopping and Influencer Marketing 27:37 The Rise of Omni-Channel Marketing 30:51 The Impact of Subsidies on TikTok Shops 34:29 Nav…
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It’s a full house today, and we’re joined by Shane Rostad to talk CRO. Shane’s recently launched his own brand as co-founder of Cheeky, a new creator-led brand that smashed its launch with 10k orders in its first month. In today’s ep we’re talking about brand positioning and messaging, how to drive LTV and boost AOV with strategic post-purchase ups…
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00:00 End of Year Reflections and Planning02:14 The DTC SaaS Landscape: Building to Serve06:33 Year-End Recap and 2025 Planning10:49 Budgeting and Forecasting for the New Year14:33 Balancing Growth and Margins22:37 Inventory Management and Strategic Decisions31:23 Navigating Demand Planning and Market Share41:02 Understanding Category Share and Mar…
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Today we are joined by Dan McCormick, co-founder and CEO of Create Wellness. Create went from zero to $20M+ in revenue in just two years with only six-full time employees, and today he’s sharing what those roles are and how he went about building his high-leverage DTC business. We discuss the power of positioning, agency vs. in-house teams, the fut…
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00:00 Navigating the Evolving Landscape of E-commerce 07:45 The Impact of Regulatory Challenges on Business 17:13 The Future of TikTok and Its Implications for Marketing 29:57 The Digital Reformation: A Shift in Information Control 32:44 Impact of TikTok on Marketing Strategies 37:13 Meta's Performance and Advertising Challenges 41:44 Diversificati…
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Today we are getting into the hottest new ad channel in ecommerce right now - AppLovin. We discuss how we’ve been using it within our brands, the pros and the cons of this emerging channel, and whether it's a scalable alternative to Meta Ads. Cody shares results from his team's recent holdout test, breaking down AppLovin's impact on incremental sal…
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Description: Join us for a live conversation with Chad Rubin, CEO of Profasee and a leading voice in Amazon strategy. Chad brings years of experience in leveraging AI to drive e-commerce success and is the author of the Amazon bestseller Cheaper, Easier, Direct. In this episode, we’ll break down the often-overlooked challenges of PPC management and…
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00:00 Introduction 04:03 Growth Metrics and Business Valuation 09:59 Launching New Ventures: Trevi's Journey 18:06 The Dynamics of Consumables vs. Hard Goods 26:06 Strategizing for Market Penetration 36:02 The Potential of High Adoption Rates 39:45 Valuing Business Performance and Product Extensions 43:03 Branding Strategies and Market Positioning …
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With Black Friday and Cyber Monday behind us, we’re unpacking our results and looking at what went right, what went wrong and what lessons we learnt for this time next year. We talk about trends we’re seeing this holiday shopping season, meta performance, navigating inventory challenges, tactical pivots to clear inventory and boost sales, and how w…
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Description For Episode 38 of the Agency Operators Podcast, we’re thrilled to host Kevin King, a true pioneer in the e-commerce world. With nearly three decades of experience in online selling, Kevin has created and inspired hundreds of products while becoming one of the most respected voices in the Amazon seller community. From hosting the Billion…
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00:00 Introduction 03:49 Staffing Solutions and Temporary Agencies 10:13 Exploring New Marketing Channels 20:01 Comparing AppLovin with Traditional Advertising 29:53 The Future of Advertising and Data Integration 31:34 Integrating SMS and Email Marketing 32:26 Exploring the Evolving Landscape of TV Advertising 34:50 Navigating TV Ad Spend and Creat…
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In today’s episode of Marketing Operators, we’re getting real about our biggest mistakes from the past year, and the lessons learnt from these. We cover why forecasting isn’t always straightforward, the importance of adjusting tactics quickly, the tricky balance of optimism versus realism in decision-making, and what it takes to scale sustainably i…
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Description Join us for Episode 37 of the Agency Operators Podcast, featuring John Horn, CEO of StubGroup, as he unpacks the secrets to building successful PPC campaigns. With years of experience helping small businesses and marketing teams turn struggling ad strategies into ROI-generating powerhouses, John is an expert in navigating the complexiti…
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00:00 Introduction 06:13 Black Friday Week: Strategies and Expectations 09:12 The Dynamics of Wholesale vs. E-commerce 12:04 The Importance of Communication and Forecasting 14:58 Managing Fulfillment and Operations Effectively 18:10 The Role of Roadshows in Brand Awareness 21:02 The Debate on All-in-One Solutions in E-commerce 35:20 Navigating Fore…
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Happy Black Friday week everyone! In today’s episode we are diving in on the day-to-day tactics and operations our teams will be using this weekend to optimize performance during one of the most crucial sales periods of the year - Black Friday and Cyber Monday. We’re discuss the shift from pre-sale planning to sale operations, covering our real-tim…
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Description Join us live on the Agency Operators Podcast as we sit down with Hristo Arakliev, Co-Founder and COO of Hyperzon, a premier Amazon marketing agency based in Europe. Hristo has dedicated over eight years to helping brands worldwide amplify their growth on Amazon, transforming his deep expertise into actionable strategies that have double…
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Description Join us for a live episode featuring Douglas Darroch, Managing Director of Renaissance Digital Marketing. With years of experience helping fast-growing companies achieve their digital marketing goals, Doug brings a wealth of knowledge on creating impactful strategies that balance the strengths of Direct-to-Consumer (DTC) channels and Am…
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Curtis Matsko, Founder of Portland Leather Goods. 00:00 Introduction 05:01 The Move to Mexico and Manufacturing Growth 11:14 The Evolution of Portland Leather 16:51 Marketing Strategy and Product Development 22:32 Supply Chain Control and Efficiency 28:52 Future Plans and Business Growth 32:14 Building a Competitive Supply Chain 35:10 The Importanc…
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