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In this new series, Hospitality Design magazine's editor in chief Stacy Shoemaker Rauen will talk with influential hotel and design leaders on how they got to where they are today, what drives them, and their biggest lessons learned navigating an ever-changing industry.
A TicketManager podcast hosted by Jim Andrews. These conversations focus on topics such as sports, entertainment, sponsorship, activation, experiences, ticketing and hospitality. They are designed to deliver the maximum amount of information in the shortest period of time and get right to the heart of the matter with each guest -- focusing on the critical issues, where they are making an impact, and can deliver practical information that you can use.
The Hotel Design Podcast features some of the world’s biggest names in hospitality architecture, branding & design. Host Glenn Haussman and his guests explore the dynamics of hotel real estate, restaurant & lifestyle design and bring in- depth and incisive view points from travel industry insiders.
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Hospitality Design: What I've Learned
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Episode 62: Marquise Stillwell
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It seems there’s nothing Marquise Stillwell and his New York design and research firm can’t do. His projects promote inclusion and equity, rethink the norm, and bring people together, seen in forward-thinking concepts for Black Girls Code, the Lowline, and the DC public library. Stillwell is also a film producer and co-founder of Urban Ocean Lab, a…
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TicketManager All Access Interview Series
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Starting from Scratch: Challenges and Opportunities of Marketing a New Sports Property
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Nick Kelly, President of Charlotte Football Club, shares how the MLS team is generating interest among potential sponsors and how the lack of a track record and benchmarks allows for greater creativity in packaging assets, valuing benefits and activating rights.TicketManager tarafından oluşturuldu
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Hospitality Design: What I've Learned
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Episode 61: Larry Traxler, Hilton
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Larry Traxler joined Hilton in 2009 as senior vice president of global design, where he's helped double its portfolio to 6,500 hotels and overseen brand launches and refreshes that have transformed Hilton into a global powerhouse in nearly every segment. Traxler's thoughtful approach to his career and life is what makes him stand out in this indust…
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Holding Partnerships (and Partners) Accountable for Success
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Natalie Bowman, Managing Director of Marketing & Advertising for Alaska Airlines, explores how sports sponsorships can drive business, and reveals that the airline is giving rightsholders revenue targets and asking them to demonstrate their impact.TicketManager tarafından oluşturuldu
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Hospitality Design: What I've Learned
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Episode 60: Nicole Hollis
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This week, we spoke with creative director and principal of her own studio Nicole Hollis. A master of both hospitality and residential interiors, the renowned designer got her start in Manhattan studying at FIT before packing everything up and moving to San Francisco without so much as a job offer. It was the right move. She first became part of th…
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The Future of the Live Fan Experience
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Alison Birdwell, President of Aramark Sports & Entertainment, shares her unique insights on how COVID, technology advancements and data science are reshaping interactions between fans, teams, and concessionaires at stadiums, arenas and other venues.TicketManager tarafından oluşturuldu
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Hospitality Design: What I've Learned
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Episode 59: Jennifer Johanson, EDG Design
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An unabashed free spirit hailing from Texas, president and CEO of EDG Jennifer Johanson walks us through her unplanned entry into the hospitality world, her evolved managing style thanks to COVID, the importance of collaboration, what she loves about restaurants versus hotels, and her secrets to success with an inspiring matter of fact approach. He…
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Hotel Design Podcast
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EPISODE 43: Barbara Best-Santos, Principal of ForrestPerkins--a Perkins Eastman company
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In today’s episode, Cheryl speaks with Barbara Best-Santos, Principal of ForrestPerkins--a Perkins Eastman company. During their conversation, Cheryl asks Barbara the question, “How does having the kind of design expertise and experience in hospitality help you in your healthcare design projects?” To give you a little background, for 20 years Barba…
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Teaching Old Brands New Tricks: What Gillette Is Learning from Esports and Endorsements
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Greg Via, Vice President, Global Sports and Esports Marketing for Procter & Gamble/Gillette discusses what has worked and lessons learned from Gillette’s pioneering sponsorships in esports, as well as its changing approach to partnerships with athletes.TicketManager tarafından oluşturuldu
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Hospitality Design: What I've Learned
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Episode 58: Kimberly Dowdell, HOK
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Since she was a child growing up in Detroit, Kimberly Dowdell, the former president of NOMA and principal in the Chicago office at HOK, saw how the built environment can improve the quality of urban life, leading her to pursue degrees in both public policy and architecture. This summer, amid Black Lives Matter protests and the ongoing COVID-19 pand…
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How New Audiences Are Shaking Up Sports and Entertainment Marketing
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Chad Johnson, Chief Content Officer and Senior Vice President of Sales and Service for the Jacksonville Jaguars, examines the role of second-screen fans and how to properly communicate and sell to them, as well as some of the differences in marketing sports versus entertainment properties.TicketManager tarafından oluşturuldu
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Hospitality Design: What I've Learned
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Episode 57: Jeffrey Beers
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Prolific designer and architect Jeffrey Beers grew up traveling the world with his parents, which instilled in him a love of hospitality and design—a skill he honed under a who’s who of mentors, including Dale Chihuly, Oscar Niemeyer, and I.M. Pei. For the self-described rebel entrepreneur, his passion for the industry is as present today as it was…
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Zurich North America Has a Story to Tell
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Steve Nolan, Head of Marketing & Communications for the leading multi-line insurer, discusses the role sponsorship and events can play in brand story-telling and shares the progress being made on successfully measuring its partnerships’ business outcomes.TicketManager tarafından oluşturuldu
On this week’s What I’ve Learned podcast, hoteliers Alex and Carrie Vik of Vik Retreats discuss their properties, primarily found in South America, and sustainably immersing guests into their natural surroundings. In this illuminating conversation, the couple details how they first fell in love with Uruguay on family vacations and holidays before b…
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How New York City Football Club Turned Disruption into Opportunity
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Brad Sims, NYCFC CEO, tells us how the MLS club addressed the events of 2020—including the pandemic, rise of the social justice movement and a national election—to strengthen connections with its fans and community.TicketManager tarafından oluşturuldu
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Episode 55: Allen Chan, Matt Davis, Anwar Mekhayech, DesignAgency
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Long-time friends and partners at Toronto-based studio DesignAgency, Allen Chan, Matt Davis, and Anwar Mekhayech, discuss their beginnings working in restaurants and designing hotel branding before taking on sizable projects such as The Generator and Momofuku. Our extensive conversation puts their energy and kinship on display as they detail how th…
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Understanding Who Your Fans Are and What They Are Worth
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Jacob Gallagher, Chief Revenue Officer for the Charlotte Hornets outlines the steps the NBA team has taken to understand the customer journeys and lifetime value of its fans, and how those insights can be used across revenue streams from ticket and merchandise sales to corporate partnerships.TicketManager tarafından oluşturuldu
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Episode 8: Venus Williams, founder, V Starr Interiors
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Among her many accomplishments, the tennis superstar has found time to launch her own design firm, V Starr Interiors, as well as start her own fashion brand, EleVen. Unsurprisingly, Williams is driven by a competitive spirit that has made her a noteworthy contender on and off the court. This episode is brought to you by Global Allies. For more info…
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Why Flexibility and Creativity Are Keys to Successful Partnerships
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Nick Carey, Senior Vice President and Head of Sponsorships and Brand Engagement for Wells Fargo offers advice to brand marketers and sports and entertainment rights holders regarding what each side needs to bring to the table.TicketManager tarafından oluşturuldu
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Episode 54: Tara Bernerd, Tara Bernerd & Partners
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London born and raised designer Tara Bernerd’s sprawling career spans leaving school at age 16, a stint at Vogue magazine, and invaluable industry experience at London firm YOO before setting off to build her own firm. She credits her greatest inspirations and mentors as journalist Jane Mulvagh, design legends John Hitchcox and Philippe Starck, as …
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The Game-Day Experience: What Will Change and What Will Stay (Almost) The Same
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Lou DePaoli, executive vice president and chief revenue officer for the New York Mets shares his thoughts on frictionless interactions, game-day promotions and corporate partner expectations.TicketManager tarafından oluşturuldu
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How STAPLES Center Navigates a Shifting Marketplace for Premium Seating Sales
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Michele Kajiwara, Senior Vice President of Premium Seating Sales for AEG/STAPLES Center, takes a look at the impact of 2020 events on premium seat owners and how venues can maintain and build relationships post-pandemic.TicketManager tarafından oluşturuldu
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Hospitality Design: What I've Learned
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Episode 53: Andrew Carmellini
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Though born in Ohio, award winning chef and restauranteur Andrew Carmellini’s Italian roots have pervaded much of his storied career, which includes New York City mainstays new and old, from Locanda Verde, The Dutch, and Bar Primi to across the East River with Leuca and Westlight in the new William Vale. The James Beard and Michelin star honoree ta…
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How Danone is Building a Brand Partnership Strategy from the Ground Up
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Kieran Foley, Head of Partnerships, Brand & Strategy for Danone North America, shares the world’s largest public benefit corporation’s fresh take on sponsorship—including its objectives and what benefits it is looking for—and offers advice on how marketers and rights holders can ensure fair market value for both parties.…
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The Shift to Digital: What It Means for Fan and Customer Engagement
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Steve LaCroix, most recently Executive Vice President & Chief marketing Officer for the Minnesota Vikings, talks about the role of digital content in connecting with fans and the importance of developing and applying insights from the data produced by digital platforms.TicketManager tarafından oluşturuldu
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The Impact of “Forced Evolutions” on the Cleveland Cavaliers’ Corporate Culture
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Nic Barlage, President of Business Operations for the Cavs and Rocket Mortgage FieldHouse, discusses sustaining a positive culture and creating unity through the NBA team’s pandemic response and its support of Black Lives Matter and other social justice platforms.TicketManager tarafından oluşturuldu
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Hospitality Design: What I've Learned
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Episode 52: Sheldon Scott, Sheldon Scott Studios
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Sheldon Scott is an artist of many disciplines based in Washington, DC who is bringing attention to the crucial issues of racial inequality and systemic racism through his work. In fact, he was among the inaugural finalists in performance art for the Smithsonian’s 2019 Outwin Boochever Portrait Competition, for which he kneeled on a burlap sack and…
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Planning for the Unknown: One Leading Sports Organization’s Approach
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Jarrod Dillon, Chief Marketing & Revenue Officer for Vinik Sports Group looks at how the parent organization of the NHL’s Tampa Bay Lightning is taking lessons learned from corporate partner relationships and fan engagement in 2020 and applying them in preparing for a new season.TicketManager tarafından oluşturuldu
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How a B2B Marketer Ensures Return from Sponsorship and Hospitality Investments
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Andy Bosman, Principal and Chief Marketing Officer for RSM, explains the strategic approach the accounting, tax and consulting firm takes toward its title sponsorship of the RSM Classic PGA Tour event, from establishing objectives and success measures to continually improving the client entertainment experience.…
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Hospitality Design: What I've Learned
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Episode 51: Roger Thomas, The Roger Thomas Collection
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Industry legend Roger Thomas, the designer behind such iconic Las Vegas mainstays as the Wynn and the Bellagio, details his entire career from first meeting Steve Wynn to taking his work across the globe and starting his own product line. Full of anecdotes from his stories history on the Vegas strip and beyond, the endlessly charming Thomas reflect…
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Hospitality Design: What I've Learned
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Episode 50: Danish Kurani
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Inspiring architect Danish Kurani is not only rethinking the design of our educational institutions, but innovating the entire concept as well. A true disruptor, Danish has a simple mission to build projects with empathy and humanity by abashedly challenging the status quo. Whether he’s spearheading and enriching designs for Google’s Code Next Stem…
In a previously recorded episode, the iconic Ian Schrager joined editor in chief Stacy Shoemaker Rauen for a fireside chat during HD's Elevate conference held in October in New York. During the hourlong discussion, Schrager was candid about his Studio 54 days and his friendship with longtime business partner Steve Rubell. No matter the role, he say…
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Episode 49: Chef Daniel Boulud
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Chef Daniel Boulud is known for his career-defining time at Le Cirque and the award-winning Daniel. The success of the fine dining institution led to his growing food empire, but Boulud's influence reaches outside of the kitchen. Beyond Michelin Stars and James Beard Awards, he considers cultivating young talent one of his greatest accomplishments.…
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Hospitality Design: What I've Learned
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Episode 48: Joyce Wang, Joyce Wang Studio
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Hong Kong-based designer and architect Joyce Wang made a name for herself with the career-defining Ammo and Mott 32 restaurants in Hong Kong. She continues to impress with notable launches like the spa and wellness component of the inaugural Equinox Hotel in Hudson Yards New York. The space embodies her skills as a designer: She takes time to under…
