En iyi Hotelier podcastleri (2025)

1
#159: How Creativity Fuels Independent Hospitality at Estancia La Jolla | with Eric Jenkins 11:07

1d ago11:07

11:07

In this episode, David and Steve sit down with Eric Jenkins, General Manager of Estancia La Jolla Hotel & Spa. From his roots in Savannah, Georgia, to his hands-in-the-soil leadership style in La Jolla, Eric shares his unconventional path through hospitality, starting as a fry cook and rising through the ranks to manage one of Southern California’s…

1
Rethinking Hospitality Leadership & Education | Marc Dardenne Interview. TSHS – 126 50:51

13d ago50:51

50:51

🎙️ Welcome to The Social Hotelier Show with Sam-Erik Ruttmann – named one of the Top 20 Hotel Podcasts globally by FeedSpot! 🌟 In this exclusive conversation, Sam-Erik interviews Marc Dardenne, CEO of Modon Hospitality, on the evolving role of hospitality education, leadership transformation, and why rethinking hotel design, branding, and talent en…

1
Bradley Steward: Crafting rugged luxury at the intersection of design and hospitality 1:01:50

3d ago1:01:50

1:01:50

What does it take to create a hospitality experience so unique that guests become your greatest advocates? In this episode of The Turndown, Brad Steward shares the philosophy behind Caravan Outpost, a place where intentional design and experiential travel collide. Drawing on his background as a snowboarder, designer, and brand innovator, Brad bring…

1
#158: What Hotels Can Learn From Chick-fil-A Culture | with Nicholas Lawrence 40:31

3d ago40:31

40:31

What makes Chick-fil-A’s hospitality more than just good service? In this episode, we're joined by Nicholas Lawrence, Executive Director of People & Culture, Chick-fil-A Local Franchise - Indianapolis and the founder of Lawrence Leadership. Nick takes us behind the scenes of Chick-fil-A’s legendary hospitality culture—where “my pleasure” isn’t just…

1
James Kendall LaRue: Connecting guests with nature and one another at LOGE 56:25

10d ago56:25

56:25

How do you create a truly memorable hospitality experience that keeps guests coming back? In this episode of The Turndown, James Kendall LaRue, COO of LOGE, shares his journey from consulting to leading an innovative hospitality brand that prioritizes community and authenticity. With properties designed to get guests out of their rooms and connecte…

1
#157: Balancing High-Tech & High-Touch Hospitality | with Davis Howatt-Lambert 38:43

10d ago38:43

38:43

In this episode, David and Steve sit down with Davis Howatt-Lambert, VP of Marketing at Jonas Hospitality, to unpack how technology and human connection can co-exist in the future of hospitality. Davis shares his career journey from political science to hospitality tech, his love of golf and rock climbing, and how growing up in Edmonton shaped his …

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#156: How Culture & Creativity Influence Quixote's Menu | with Chef Jose Cepeda 12:14

15d ago12:14

12:14

In this episode, we sit down with Jose Cepeda, Executive Chef at Quixote in the LaFayette Hotel, San Diego. Jose shares how his culinary journey began in the kitchens of his grandmother and the streets of Mexico, selling rice pudding to support his family. He opens up about transforming personal hardship into artistic expression on every plate. Fro…

1
#155: Meet the GM of The LaFayette Hotel | with Steve Slack 7:01

16d ago7:01

7:01

In this episode, we sit down with Steve Slack, General Manager of the iconic LaFayette Hotel in San Diego. From humble beginnings picking golf balls at a driving range to leading a $31 million hotel transformation, Steve shares his journey through the hospitality industry. We dive into the rich history of the LaFayette Hotel—from its golden age hos…

1
Claudia Infante: A Chief Data Officer’s take on hotel tech, integration, and data strategy 50:30

17d ago50:30

50:30

How do you balance guest experience with data security in an industry built on personal connections? In this episode of The Turndown, Claudia Infante, Chief Data Officer at Margaritaville, shares her perspective on the evolving role of technology in hospitality—what’s working, what’s missing, and what needs to change. From guest data management to …

1
Future of Food Tourism: 4 Bold Scenarios! TSHS – 125 53:51

20d ago53:51

53:51

Future of Food Tourism: 4 Bold Scenarios Welcome to The Social Hotelier Show with Sam-Erik Ruttmann! In this episode, we explore the ¨future of food tourism¨ with renowned futurist Dr. Ian Yeoman. From lab-grown delicacies to regenerative dining experiences and dystopian luxury, we dive into four bold scenarios that redefine how we eat, travel, and…

1
Diogo Vaz Ferreira: Authenticity and adaptability in the age of automation 48:43

23d ago48:43

48:43

What does it mean to deliver authentic hospitality in an increasingly automated world? In this episode of The Turndown, Diogo Vaz Ferreira, Head of Commercial at Clink Hostels, shares his thoughts on balancing modernization with the human touch in the hostel industry. The conversation explores the challenges and opportunities of integrating automat…

1
#154: Status of RevPAR, Canadians Avoiding US Travel, Sports Tourism & More | Hospitality Hot Topics 21:56

23d ago21:56

21:56

In this episode of Hospitality Hot Topics, hosts Steve Carran and David Millili are joined by Gabriel Perez from Indigo Road to unpack April’s biggest shifts in hospitality. They dive into why boutique hotels are leading in RevPAR despite growing consumer caution, the booming popularity of camping and outdoor experiences, and how sports tourism is …

1
This Surprising Truth About Wellness Will Shock You! TSHS – 124 42:39

27d ago42:39

42:39

In this eye-opening episode of The Social Hotelier Show, Sam-Erik Ruttmann reconnects with Niels Steeman—once a high-flying tourism executive in Asia, now a wellness coach on a mission to redefine success. Discover how a near-death experience underwater triggered a radical transformation, shedding over 40 kilos, quitting alcohol, and redefining wha…

1
Enrique Calderón Fernández: Developing teams and talent at Mexico’s largest hotel group 51:52

1M ago51:52

51:52

What does it take to lead the largest hotel group in Mexico, oversee 17,000 employees, and navigate an industry in constant transformation? In this episode of The Turndown, Enrique Calderón Fernández, COO of Posadas, shares his insights on leadership, innovation, and the future of hospitality. From keeping hotels open during the pandemic to develop…

1
#153: Developing & Building a Boutique Beach Hotel in Westhampton | with Elizabeth Bakhash 37:20

1M ago37:20

37:20

In this episode, we’re joined by Elizabeth Bakhash, co-owner of Three Ducks Hotel—a new 12-room boutique hotel in Westhampton that's redefining the luxury Hamptons experience. With a rich background in branding and real estate, Elizabeth shares how she’s building more than just a hotel—she’s curating a guest experience rooted in nature, local partn…

1
#152: Inside BITAC Sales, Marketing, & Revenue Summit 2025 24:01

1M ago24:01

24:01

In this special episode of The Modern Hotelier, David Millili and Steve Carran take you behind the scenes at BITAC’s Sales, Marketing & Revenue Management Summit at the Hotel Fairmont Grand Del Mar in San Diego, CA. This episode is packed with insights, laughs, and moments that define what makes BITAC unlike any other event in hospitality. Featurin…

1
#151: Diversity, Attracting Talent, and Creating Impact in Hospitality | with Anna Blue 47:55

1M ago47:55

47:55

In this episode, we sit down with powerhouse changemaker Anna Blue, whose journey from politics to hospitality is anything but ordinary. With roots in education policy, social impact, and gender equity, Anna brings a fresh and fearless perspective to an industry craving innovation and inclusivity. We talk about: Lessons from leading DEI, advocacy, …

1
#150: Using AI to Improve Your Revenue Strategy | with Andrew Rubinacci 11:58

1M ago11:58

11:58

In this episode, Steve and David sit down with Andrew Rubinacci, Chief Advisory Officer at FLYR, to unpack how AI and next-gen data systems are reshaping the hospitality industry. With a background spanning 35 years in commercial strategy, Andrew brings deep insight into why pulling reports for five hours a day is a thing of the past—and how hotels…

1
Adam Dailey: An investor’s mindset behind today’s hospitality deals 38:32

1M ago38:32

38:32

What’s it like to build a portfolio in a high-barrier market like San Diego? In this episode of The Turndown, Adam Dailey, real estate investor and accommodation operator, shares how he finds value in overlooked properties and why uncertainty is both a challenge and an opportunity for independent hoteliers. From running an Olympic hospitality busin…

1
#149: How a CDP Helps Hotels Drive Direct Revenue | with Heather Knutson 15:04

1M ago15:04

15:04

In this episode, we're joined by Heather Knutson, Senior Vice President of Sales and Marketing at Ascent360, live from her very first BITAC Conference! Heather shares her candid journey from googling “what is a CDP?” to leading one of the most advanced customer data platforms in hospitality. We dive into the real difference between a CRM and a CDP,…

1
What Are The BIG Changes Happening In Hotel Industry NOW. TSHS – 123 52:08

1M ago52:08

52:08

✅ What Are The BIG Changes Happening In Hotel Industry NOW In this episode of the Social Hotelier podcast, host Sam-Erik Ruttmann speaks with Rocco Bova, a seasoned hotelier and founder of the Summit Mexicano de la Hospitalidad. Rocco shares his journey in the hospitality industry, his love for Mexico, and the cultural richness he has experienced. …

1
#148: Building Relationships at BITAC | with Rich Viola 25:13

1M ago25:13

25:13

In this special episode, Steve and David sit down with Rich Viola, the visionary behind BITAC, for a heartwarming and eye-opening conversation about what makes business relationships actually meaningful. Rich shares the 21-year journey of creating BITAC—from its accidental beginnings as an online news platform to becoming a culture-shifting confere…

1
Diego de Ponga: Leadership lessons from revenue management to the C-suite 47:14

1M ago47:14

47:14

What does it take to lead a successful hotel brand while keeping people at the heart of everything you do? In this episode of The Turndown, Diego de Ponga, CEO of Port Hotels, shares his journey from head of revenue management to CEO of one of Spain's most iconic family-owned hotel groups. Diego explains how Port Hotels invests heavily in employee …

1
#147: Innovating Meeting & Event Furniture in Hospitality | with Andrew Moffett 50:14

2M ago50:14

50:14

What do luxury kitchens, global events, and linen-less tables have in common? In this episode, Steve Carran and David Millili sit down with Andrew Moffett, Chief Brand Officer at Southern Aluminum, for a conversation full of passion, innovation, and a few surprises—like a deep dive into linen-less tables. Andrew takes us on his unique journey from …

1
How Blue Apple Beach Redefines Eco-Luxury & Regenerative Hospitality TSHS – 122 1:01:31

2M ago1:01:31

1:01:31

🌱 In this powerful episode of The Social Hotelier, host Sam-Erik Ruttmann sits down with Portia Hart, founder of Blue Apple Beach—a regenerative hospitality concept in Cartagena, Colombia. From crushing glass bottles into usable sand to empowering local communities through sustainable supply chains, Portia proves that luxury can lead with purpose. …

1
Maxim Tint: How Asia is jumpstarting the documentless travel revolution 42:25

2M ago42:25

42:25

There’s a lot of talk about AI in hospitality - but how can it actually be used to enhance guest experiences and streamline operations for hotels? In this episode of The Turndown, Maxim Tint, Founder & CEO of Trevo talks about the evolution of guest experiences through technology. The conversation dives into the challenges hoteliers face in adoptin…

1
#146: Digital Strategies that Drive Direct Bookings | with Charlie Osmond 41:38

2M ago41:38

41:38

In this episode hosts Steve Carran and David Millili sit down with Charlie Osmond, the passionate and pioneering co-founder of Triptease. From leading a regiment in the British Army to founding multiple companies straight out of Oxford, Charlie’s journey is anything but ordinary. We dive into: Charlie’s early days in the British Army and Oxford Yac…

1
Why Your First Impression Could Make or Break Guest Experience TSHS – 121 41:47

2M ago41:47

41:47

Why Your First Impression Could Make or Break Guest Experience In this episode of The Social Hotelier Show, Sam-Erik Ruttmann welcomes renowned keynote speaker and author Sylvie Di Giusto. Together, they explore the psychology of first and lasting impressions in hospitality and how unconscious biases shape guest experiences. Sylvie breaks down her …

1
Lori Kiel: Bridging gaps in talent and technology 41:21

2M ago41:21

41:21

The hospitality industry is facing a talent crisis, but what does it take to attract, retain, and inspire the next generation of leaders? In this episode of The Turndown, Lori Kiel, SVP of Revenue Management at Pyramid Global Hospitality, shares her thoughts on the evolving role of talent and technology in the industry. The conversation dives into …

1
#145: Southwest & Spirit Shakeup, Hotels Design for Bleisure & Ride the Cruise Wave | March Hot Topics with Grey Raines 15:28

2M ago15:28

15:28

In this episode, we're looking back at the biggest hospitality headlines from March—joined by none other than Grey Raines, Managing Partner at Raines Company. Fresh off the Hunter Conference, Grey dives into everything from staffing shortages to hotel design trends and cruise-ship inspired stays. We chat about: The ongoing labour crunch in hotels—a…

1
What Makes a SUCCESSFUL Digital Ads Campaign in 2025. TSHS – 120 42:51

2M ago42:51

42:51

Maximize Your Digital Ads ROI Proven Strategies for Lasting Success Proven Strategies for Hotels, Restaurants, and Businesses to Succeed in Google Ads, Meta, and Beyond Many businesses are burning through their digital advertising budgets without a clear strategy. As John Horn, CEO of @Stubgroup , reveals, success in digital marketing requires a th…

1
Richard Kessler: Building a legacy in independent luxury hotels 50:25

2M ago50:25

50:25

What does it take to shape the future of hotel development while staying true to your vision? In this episode of The Turndown, Richard Kessler, Founder of The Kessler Collection, shares his journey from building budget hotels to becoming a visionary in boutique luxury. From his first boutique hotel (before anyone really knew what that meant) to sha…

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#144: Lessons from Starting & Growing Slice | with Ilir Sela 39:17

2M ago39:17

39:17

In this episode, David and Steve chat with Ilir Sela, the visionary Founder and CEO of Slice, a platform that empowers over 20,000 independent pizzerias and generates nearly $2 billion in sales. Ilir shares his incredible journey—from growing up in a small town in Macedonia to moving to New York City and embracing the entrepreneurial spirit that bu…

1
From Boardroom to Global Impact: How One Family Foundation is Changing Lives. TSHS – 119 38:33

2M ago38:33

38:33

From Boardroom to Global Impact: How One Family Foundation is Changing Lives In this inspiring episode, Sam-Erik Ruttmann welcomes Morgan DeNicola, Executive Director of the DeNicola Family Foundation. Discover how this dynamic leader transitioned from marketing in her family’s business empire to championing global health, cultural diplomacy, and h…

1
#143: Leveraging Hospitality Management Technology to Improve Operations & Drive Profit | with Samuel Zats 34:33

2M ago34:33

34:33

In this episode, we sit down with Samuel Zats, co-founder and CEO of Craftable, a game-changing hospitality management platform. Sam shares his journey from working in his family’s café to founding a company that’s revolutionizing hotel and restaurant operations. We dive into: The power of AI in streamlining hotel and restaurant management How auto…

1
How to Maximize Hotel Profitability in a Changing Market. TSHS – 118 56:36

3M ago56:36

56:36

How to Maximize Hotel Profitability in a Changing Market. In this episode of the Social Hôtelier podcast, host Sam-Erik Ruttmann speaks with Michael Grove, CEO of HotStats, about the evolving landscape of the hospitality industry. They discuss the importance of financial intelligence, the need for hoteliers to look beyond traditional metrics like R…

1
#142: How Hotels Can Improve Their Social Media Marketing | with Scott Eddy 47:04

3M ago47:04

47:04

In this episode, David and Steve sit down with Scott Eddy, one of the world's top social media influencers in hospitality, boasting over a million followers on X and Instagram. Scott’s journey is anything but conventional—he transitioned from investment banking to launching the first digital agency in Southeast Asia, and now he’s a full-time travel…

1
#141: Transforming Hotel Websites into Direct Booking Machines | with Tarun Goyal 46:06

3M ago46:06

46:06

What if independent hotels could outsmart OTAs at their own game? In this episode of The Modern Hotelier, we sit down with Tarun Goyal, the founder & CEO of Simplotel, to uncover how hotels can increase direct bookings by leveraging the same digital strategies as major OTAs. Tarun shares his journey from Amazon and Expedia to building a tech-driven…

1
AI & Service Transformation Unforgettable Hospitality Experiences TSHS – 117 45:08

3M ago45:08

45:08

AI & Service Transformation Unforgettable Hospitality Experiences In this episode of the Social Hotelier podcast, host Sam-Erik Ruttmann interviews Johann Diaz, an expert in service transformation and customer experience. They discuss the importance of redefining strategies to meet evolving customer needs, the role of AI in enhancing service delive…

1
#140: 2025 Hospitality Conference & Events Guide | with Brent Hayhurst 13:40

3M ago13:40

13:40

This is our 2025 guide to the conference and events season in the Hospitality Industry. In the episode, Brent Hayhurst, the VP of Curator Hotel & Resort Collection joins us to take a look at some of the upcoming events and conferences in the Hospitality Industry. We breakdown upcoming events so you can see what events you should put on your calenda…

1
#139: Building Technology to Help Hotels Elevate the Guest Experience & Drive Profit | with Jacob Messina 30:37

3M ago30:37

30:37

Join hosts David Millili and Steve Carran on this engaging episode of The Modern Hotelier as they sit down with Jacob Messina, CEO of Stayntouch. Jacob shares his unique journey from front desk operations in New York City to spearheading innovations in hospitality technology. In an in-depth conversation, he reveals how his hands-on experience in ho…

1
Redefining Hospitality: From Sustainability to Regeneration. TSHS – 116 39:08

3M ago39:08

39:08

Redefining Hospitality: From Sustainability to Regeneration A Deep Dive into Sustainable Tourism, Policy Challenges, and the Double-edged Sword of Social Media In this episode of the Social Hotelier podcast, host Sam-Erik Ruttmann engages with Chalana Perera, the founder of Retrace Hospitality, to discuss the critical shift from sustainable to rege…

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#138: Inside the Apartment-Style, Tech-enabled Hospitality Model of Mint House | with Christian Lee 39:13

3M ago39:13

39:13

In this episode, we’re joined by Christian Lee, CEO of Mint House, a pioneer in flexible living that’s revolutionizing the way we experience travel. Christian’s journey is anything but conventional, from growing up in Fargo, North Dakota, to living in Lahore, Pakistan, and climbing the corporate ladder from Citigroup to WeWork before landing at Min…

1
#137: Behind Basecamp Resort's Development & Growth | with Sky McLean 23:09

3M ago23:09

23:09

How do you build a hospitality brand that combines the best of Airbnb and traditional hotels? In this episode, we sit down with Sky McLean, CEO and Founder of Basecamp Resorts, the fastest-growing hospitality brand in Western Canada. Sky shares her journey from real estate development to creating a hotel brand that blends the best of Airbnb and tra…

1
The Hidden Profit Killers in Restaurants—And How to Fix Them. TSHS – 115 26:12

3M ago26:12

26:12

The Hidden Profit Killers in Restaurants—And How to Fix Them In this episode, Sam Erik Ruttmann interviews Geordy Murphy, a visionary restaurateur and owner of Cypress Hospitality Group. Geordy shares his journey from managing restaurants to developing innovative software solutions for the hospitality industry with FOBESoft. The conversation covers…

1
#136: How Accor is Handling Procurement & Sustainability | with Caroline Tissot 26:29

3M ago26:29

26:29

In this episode of The Modern Hotelier, we welcome Caroline Tissot, Chief Procurement Officer at Accor, for an eye-opening conversation on procurement, sustainability, and the evolving landscape of the hospitality industry. Caroline shares her journey from consulting to leading procurement at one of the world’s largest hotel groups, giving insights…

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#135: The Future of Loyalty Rewards for Hotels | with Brian Kelly, The Points Guy 48:22

3M ago48:22

48:22

Did you know that there are highly effective strategies for maximizing travel rewards through loyalty programs? In this episode, we sit down with Brian Kelly, the founder and CEO of The Points Guy, to talk about travel hacking, loyalty programs, and making the most out of points and miles. Brian shares his personal journey, from booking his first f…

1
Independent vs. Global Hotels: The Fight for Authenticity & Culture. TSHS – 114 37:13

3M ago37:13

37:13

In this engaging conversation, with Abdul Baaghil, Co – Founder / principal Harvest Cotton Tale, Abdul speaks about his experience working for luxury hotel brands, like Ritz Carlton, Cambell Gray Hotel. Abdulshares his journey from corporate management to independently developing hotels rooted in authenticity and cultural identity. Together, we exp…

1
#134: Inside the Only 100% Electric, Zero Emission Hotel in the United States | Hotel Marcel with Ben Webster 39:16

4M ago39:16

39:16

What does it really mean to be a sustainable hotel? In this episode, Ben Webster, General Manager of Hotel Marcel, joins us to break down how his property became the first and only all-electric, solar-powered, LEED Platinum-certified, fossil-fuel-free hotel in the U.S.. From historic preservation to cutting-edge energy solutions, Ben shares insight…

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#133: Talking Profitability in the Hotel Business | with Monty Bennett of Ashford Inc. 30:30

4M ago30:30

30:30

In this episode of The Modern Hotelier, we sit down with Monty Bennett, Chairman & CEO of Ashford Group of Companies, one of the leading real estate firms in hospitality. With over 30 years of experience, Monty has built an empire of over 100 hotels and advises two publicly traded REITs. From his Cornell beginnings to navigating economic downturns,…

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