Explore the practice of user experience research with Drew and Joe, one question at a time. Send your questions and feedback to insideUXR@gmail.com
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Let's explore the topics in User Experience Research that people don't discuss enough.
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UX Research is an emerging field of increasing interest in tech and business. Join UX Researcher Emily as she discusses all things UX Research from tools and resources, to job postings and funny stories from the field. Melanie will interview UX Research professionals during her ‘Personas’ series to glean insights into where this growing field is headed and introduce members from our UXRTO community. This podcast will give you tons of opportunities to learn while being a part of a great commu ...
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Tune into The Learners Podcast to hear from the researchers, designers, product people and more powering the world's leading technology companies.
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Welcome the Humans, Software, Love - Podcast — my name is Louise Campbell, I’m a digital design researcher or UXR for short, I’m privileged to have worked for some of biggest best technology teams and companies in the world including Facebook. Humans, Software, Love Podcast is a career space where I share conversations and stories with my favorite people in digital product and service design, UX research, software engineering, product management and growth marketing. We also take a look at t ...
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The Cha Cha Club is a members' club for full-time ResearchOps professionals. Every year, we partner with amazing companies to help Club members share their expertise and advance the field of ResearchOps. This time, we partnered with Great Question, the all-in-one UX research platform, to produce a limited-edition, six-part podcast series that tackles the great questions facing ResearchOps professionals today. Every episode features a panel of Club members discussing a great ResearchOps quest ...
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WINii (wewinii.com) is a community and app for women and allies in tech making wealth building actionable. Empowering a million women to become millionaires! Join our podcast (MoneyBites) to hear women in tech share their money and career stories.
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The bi-weekly User Research podcast that helps you understand what is happening in User Research. It's the best way to keep up on trends, methods and insights across User / UX Research. Each week I capture the pulse of our community and answer a simple question: What mattered in User Research this week? This is the podcast version of the User Weekly newsletter. Views expressed are mine and are not necessarily the views of my employer. --Welcome to User Weekly, the User Research podcast where ...
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Inspired by over-the-cubical-wall conversations about the changing world of electrical and electronics engineering, Daniel Bogdanoff and Mike Hoffman set out to create an electrical engineering podcast. Covering a broad range of topics from the basics of electrical engineering to the tough engineering problems of tomorrow’s technologies, Daniel & Mike bring in members of Keysight’s engineering team to provide their unique perspectives.
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UX Research Club is a podcast dedicated to the rising field of User eXperience Research. Dr Emmanuelle Savarit is an expert in UX research and the author of Practical User Research: How to integrate User experience research into your product development. Emmanuelle has created this podcast to share with you her passion for the UX research discipline. If you have any questions please feel free to contact her at: info@uxresearchclub.com. The UXResearch Club's 1st season was released at the end ...
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17. How do I run a codesign study?
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Drew and Joe do a deep drive on codesign studies. They'll talk about things to keep in mind while running them, when the right time is, and some tricks for analyzing once the study is done. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, X (Twitter) or our website, at www.insideUXR.com Cred…
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Enterprise UXR: Impact - Shibani Shah, Director of UX Research at ServiceNow - Enterprise UXR: Research Impact
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In B2B companies, there are a ton of critical stakeholders that need to be in the know when you're doing research. That means that there are even more people to keep in the loop, send reports to, build rapport with, and more. How do you stay on top of it all? How can you make sure you're driving the impact that leads to the success of the research …
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16. What is the future of Democratization of Research? Featuring Special Guest Dr. Ari Zelmanow
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Featuring Dr. Ari Zelmanow, Head of Product and UX Research at Twilio, we'll talk about why democratization of research is happening, what it is, and what it means for researchers in the field. We'll hear about how Ari is implementing it at his company and what researchers need to know about it. You can learn more about Ari at influentialresearcher…
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Marketing - Kira Klaas - VP, Corporate Marketing at Later
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Kira Klaas is the VP, Corporate Marketing at Later. Her previous roles include Global Head of Brand Marketing at Notion, Director of Brand at Brex and Sr. Brand Marketing Manager at Gusto. Tune into our first marketing video podcast to hear about the difference between brand and branding, how everyone is part of the "brand team", and so much more. …
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UX Research - Matt Gallivan - Independent Research Leader, ex-Airbnb, Meta, Huge, NPR
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Matt Gallivan is an independent research leader with over two decades of experience. His previous roles include Sr. Director of Product Research at Slack, Sr. Research Manager, Homes at Airbnb and Research Manager at Facebook. He's also ex-Huge and ex-NPR. Tune into our first video podcast with Matt to hear about changes in the UX research field, p…
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15. How do I deal with Imposter Syndrome?
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Drew and Joe both still deal with it, and we bet you do too. Imposter Syndrome is a really sneaky thing that can attack a UX Researcher of any seniority level. We'll tackle a listener submitted question about Imposter Syndrome. You'll hear us talk about how we each experience it, and how we evaluate ourselves despite it. Send us a text Support the …
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UXRConf 2024 - Madeline Huberth - The Rise of the UX Research Scientist
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With the growth of UX research, many new specialities have emerged. Are we ready for one more? Madeline is a UX Research Scientist at Meta - a new role that has one foot in UX research, and another in academia. Join us as Madeline tells us about the role, why it was created and how to know when your team is ready for a UX Research Scientist too.…
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UXRConf 2024 - Marie Sbrocca - Make it Matter
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On the path to research impact, there are many pitfalls that can get in your way. Some of these challenges are beyond your control, but many are not! Marie of Google joins us to outline some of the key tactics she uses to make sure the research that's being done is timely, desired, and valuable to her cross-functional partners.…
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UXRConf 2024 - Sam Ladner - Leading with Strategic Foresight
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When we're bogged down in week after week of tactical research, it can feel like there's no opportunity for blue-sky research. But, that's not true. At least not according to Sam. Join us as Sam shares her outline for a simple and easy strategic foresight project plan you can do in just a few hours a week.…
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UXRConf 2024 - Christie McAllister - Putting AI to Work for UX Researchers
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There's no doubt that AI is changing the way we do research. New AI tools are popping up all the time, but sometimes they don't fit the bill of what we're looking for. Could there be an opportunity to build them ourselves? Christie thinks so. Join her as she discusses how her team has started to build multiple AI agents to support their research wo…
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UXRConf 2024 - Nicole Wright - Efficiency Through Research Blueprints
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Mapping customer journeys is something we're all familiar with, but when was the last time you mapped your research practice? Every research practice has room for improvement, but identifying those opportunities for growth can be quite challenging when you can't see the big picture. Nicole joins us to share how she uses blueprints to find the next …
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UXRConf 2024 - Joris Drayer - Moneyball UXR
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The Oakland A's redefined baseball with their unique moneyball strategy: a statistical approach to baseball that used probabilities and a variety of unique metrics to deliver exceptional results. Could this work for UX research too? Joris thinks so. He was working for the Oakland A's on their Moneyball strategy (before Brad Pitt made it cool), and …
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Enterprise UXR: AI - Jessa Anderson and Hayley Mortin - Generative AI and UX Research in the Enterprise
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If you're building generative AI applications for everyday consumers, there's room for error. Shipping something that's a bit half-baked, listening to feedback, and launching a better version is A-ok. But, when it comes to generative AI in enterprise applications, it's a whole different story. How do we build great experiences for business customer…
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Enterprise UXR: Strategy - Michelle Takemoto and Warren Davis - Creating Research Impact through Strategic Partnership
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There's no doubt that partnership between research and other functions is pretty important. But, in an enterprise, B2B context, it's even more true. How do you manage the complexity of customer relationships, customer success, engineering, and more, to make sure your research has the impact it should? Michelle and Warren join us to explore.…
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GOOB - Bri Keenan - Managing the Challenges of Contextual Inquiry
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Getting out of the office to do research has always been a fantastic way to see beyond the customer interview. Watching a customer in their context provides insights for product teams that most users wouldn't even know to share with a research team. But, getting out into the 'field' to do research comes with unique challenges: some logistical, some…
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UXR LA - Morgan Hammerstrom and Cindy Kim - Social Experience Research
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You can't research social experiences like any other research project. Social experiences involve more than one person, and that adds a lot of complexity. Morgan from Snap and Cindy from CashApp join us to share their insights on managing research on social experiences.Learners Collective Inc tarafından oluşturuldu
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Great Research - Josh Williams - Unlocking Potential: Strategic Cross-Training to Transform Research Teams
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As research teams change, the burden of research will end up distributed across a wider range of people, both researchers and non-researchers alike. How can we empower our entire team to develop the right skills to widen the range of projects we’re capable of doing? Tune in as Josh explores this very question.…
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Great Research - Nizar Saqqar - Impact-Driven User Research: Breaking Barriers and Driving Value
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When Nizar joined Snowflake as the company’s first user researcher, there were questions about the role of user research in driving product impact and business value. Fast forward to today, and the user research team is one of Snowflake’s fastest growing teams, expanding tenfold and playing a critical role in driving key product decisions. In this …
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UXR LA - Kathryn Campbell - Researching Entertainment: When Fun is the User Experience
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Researching a product that has a clear function is relatively straight-forward. Researching connection, fun, or even just 'vibes', is a lot less so. Kathryn leads research at Warner Music Group, and was previously a research leader at Instagram. These products are not used to accomplish a specific function, but rather to make people feel ways that …
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Big Research - Megan McLean - Rivers and Roads: Forging Insights for Impact at Spotify
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Planning for research at companies with millions, or even billions of users, can feel like an impossible challenge. There are so many people and so much to learn. But, with the right approach, we can set up our research function to get our partners in product what they need without boiling the ocean. Tune in to Megan's talk to hear about how she th…
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Great Research - Andy Warr - Executive Presence: Stories and Lessons Learned Conducting Research with the C-Suite
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Most of us are focused on tactical research to improve the products and services our organizations ship to market. But, product teams aren’t the only ones who need research. In this talk, Andy unpacks what it’s like doing research for executive and board-level stakeholders.Learners Collective Inc tarafından oluşturuldu
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Great Research - George Murphy - Your Attention Please: Tips for Research Communication
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If an insight is generated by a researcher, but a stakeholder isn't around to absorb it, does it really make an impact? Communicating new learnings with colleagues has long been a challenge for researchers. Lucky for us, George is one of the best at exactly that. In this talk, George walks you through some of his most trusted tactics for successful…
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Great Research - Claudia Natasia - Building a Scalable Revenue Engine with Research
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As economic headwinds accelerate, the need to generate revenue growth is becoming more and more urgent for most businesses. What role can research play in improving the financial future of the organizations we’re a part of? According to Claudia, a very big one.Learners Collective Inc tarafından oluşturuldu
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Great Research - Christelle Ngnoumen - Hypothesis-Driven Innovation: From Insights to Outcomes
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One of the inherent challenges with research is the disconnect between the insights we generate and the impact of those insights on the metrics by which products and businesses are measured. In this talk, Christelle unpacks how you can use techniques from behavioural insights to design experiments that strengthen the causal relationship between res…
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Great Research - Judd Antin - Evolving UXR for Greater Impact
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There’s no doubt UX Research is going through a transition right now. But, where are we transitioning from? And where are we moving to? In this talk, Judd shares his vision for how research can elevate itself as a practice, and deliver real impact for the teams and organizations we’re a part of.Learners Collective Inc tarafından oluşturuldu
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Landing the Research Role - Nizar Saqqar and Josh Williams - Research Manager
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While often "the next step" on the career ladder, working as a manager couldn't be more different than being a senior IC. Working on performance reviews, hiring, firing, reporting to executives - it's a different job entirely. How do we find success in this new role? Join Nizar and Josh as they share their experience as managers and research leader…
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Landing the Research Role - Beth Toland, Celeste Ridlen and Summer Kim - Research Executive
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Stepping into a leadership role is more than just a switch from one type of manager to another. As a research exec, you're reponsibilities and influence are greatly increased, but so is the scrutiny. How can you convince a company that you can deliver in a research leadership role? What does it take to organize and manage an entire research functio…
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Landing the Research Role - Zoë Glas and Louise Beryl - Entry Level Researcher
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Trying to land your first or second research role? That's a tall task. The hiring process can be confusing, archaic, and arbitrary. In fact, many of the senior leaders that you look up to today had the exact same experience. In this panel, Zoë and Louise are here to unpack what you need to know as you're going through the application process, and h…
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14. What is Keystroke Level Modeling?
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On this episode, we dive into an area of Drew's expertise, Keystroke Level Modeling. We'll talk about what it is, how to do it and, most importantly, when the right time to use this research method is. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, X (Twitter) or our website, at www.inside…
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AI and UX Research 2023 - Pete Fleming - How is AI changing UX Research?
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Of all the roles in a tech organization, UX research might be the one most affected by advances in AI technology. That might leave you, and many others, more than a little concerned about what the future of UX research work and employment might look like. There are few people better to provide perspective on this important question than Pete Flemin…
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AI and UX Research 2023 - Jessa Anderson - The Vital Role of UXR in AI Experiences
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There aren't a lot of UXRs who've been working in AI development for close to a decade, but there are a few. And one of them is Jessa. Jessa works at ServiceNow, where she leads research on a number of key experiences that leverages machine learning and AI to power the enterprise. Jessa joins us to share the key things you need to know about creati…
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AI and UX Research 2023 - Ricardo Prada - UX Research in the AI Age: How Our History Can Guide Our Future
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AI has been around for a lot longer than you think - it just hasn't be advancing quite as quickly in the past as it has recently. As a UXR, what do you have to do with the history of AI development? As it turns out, it's probably more than you think. Ricardo joins us to explain.Learners Collective Inc tarafından oluşturuldu
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AI and UX Research 2023 - Lisa Nash - User Research's Critical Role in AI Development in Self-Driving Cars at Cruise
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When you think of AI development, you're probably imagining a bunch of machine learning researchers and software engineers writing code, not something that speaks to the skillset of UXRs. However, this picture couldn't be further from the truth. In the case of Cruise's self-driving car technology, the UX research team played a vital role in helping…
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AI and UX Research 2023 - Sheana Ahlqvist - Meeting the Moment: Imagining New Research Methods for an AI World
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As we develop new products with AI built into them, the capabilities and uniqueness of each experience expands dramatically. Given that, how should our research methods change to adapt to this new technological shift? At Instagram, Sheana is a researcher who's done extensive research on Meta's new AI experiences, and joins us to share some of the n…
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13. How do I know if research is for me?
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Today, we tackle a list of questions from an anonymous junior researcher. We'll talk about how we knew research was right for us, what things we dislike about the field, and what teams could look like in more or less UX mature companies. Send us a text Support the show Send your questions to InsideUXR@gmail.com Visit us on LinkedIn, Facebook, X (Tw…
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UXRConf 2023 - Lauren Stern - Researching Personality in Automation
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More than ever before, humans are going to be interacting with robots and AIs in a human-like way. As researchers, now is the time to start thinking about how it feels to interact with these machines. Lauren leads research at iRobot, where she thinks a lot about how humans interact with machines. Join her as she explores how to research the persona…
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UXRConf 2023 - Emily Wurgler - Addition by Subtraction
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As UX researchers, we're often doing work on new features. New additions to the product, new products for new users... new, new, new, and add, add, add. But, what if we could make our products better by taking things away? That'd be a novel idea. Here to explore that idea with you, is Emily.Learners Collective Inc tarafından oluşturuldu
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UXRConf 2023 - Daniela Matos - Research in Low-Income Communities
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When dealing with individuals from marginalized or disadvantaged communities, it's important to be extra cautious with how you recruit, look, and behave. Not just for the benefit of the participant, but also to make sure you limit the bias you introduce into your research. If you're not from a low-income community yourself, understanding the right …
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UXRConf 2023 - Heather Breslow - Building A Values Aligned Research Career
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For UX researchers, our work can be an emotional sink. That makes career planning extra hard, when you're constantly worrying about relationships with managers, stakeholders, and the customers you work with. Heather has dealt with this first-hand. Today, she's here to help you reflect and reorient towards building a values-aligned career in researc…
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UXRConf 2023 - Savina Hawkins - How AI Models Will Change UX Research
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AI is going to change the research game, there's no doubt about that. The questions we have on the forefront are now: how will research change, and where will our careers end up? Savina is a UXR at Meta working directly with AI engineers, and she's here to tell you what to expect from new AI tooling and how research will change in the coming years.…
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UXRConf 2023 - Hannah Barbosa - Metadata for Mega Impact
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Often, when it comes to executive stakeholder relationships, we feel like we're speaking a different language. And most of the time, we are. Executives love to talk numbers. But how do we do that, when our qualitative work has little that's quantitatively measured? Hannah from AWS is here to unpack how to use metadata from your qualitative research…
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UXRConf 2023 - Josh Williams - Too Many Tools?
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There has never been more choice for researchers when it comes to tooling than there is today. Tools are more powerful, convenient, and cost-effective than ever before. But, that leads us to some important questions: are we too dependent on tools, and could we do our work without them? In this talk, Josh is here to ask the question, do we have too …
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UXRConf 2023 - Jordan Ross - Monetization Research
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One of the greatest levers for impact within a company is making improvements to monetization. Updating pricing, repackaging the product, etc. But, where does research fit in to this conversation? In this talk, join Jordan as she shares her learnings from her time doing monetization research at Adobe.…
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UXRConf 2023 - Lauren Ruben - Research Democratization: Take 2
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Tensions still run high when it comes to discussing 'research democratization'. Should we let our teammates do research, or not? Lauren argues that the real question is: can we actually prevent our teammates from doing research? And if the answer is no, how do we support them in doing it the right way?…
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What assumptions or beliefs would the ResearchOps profession benefit from letting go of?
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In this final episode, Jenna Lombardo from Workday, Kasey Canlas from Genesys, and Stephanie Kingston from Cisco tackle this great ResearchOps question: "What assumptions or beliefs would the ResearchOps profession benefit from letting go of?" Around halfway in, Ned Dwyer, the co-founder and CEO of Great Question, shares his point of view on the to…
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12. What's the difference between Market Research and UX Research?
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Drew and Joe will answer a listener question about when our listener should be offering clients Market Research vs. UX Research? How should you tackle when a client has already decided to build something and they want to move right into testing prototypes? Drew and Joe will also offer their takes on Market vs. User Research and if it matters which …
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Good Research 2022 - Evan Walden - Research from the CEOs Point of View
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12:03
At the end of the day, it's the leader of the company, often the CEO, who holds the power in the organizations we work in. That means all of our work ultimately flows from initiatives and directives set from the top. What do leaders think about research? How has it helped, how has it hindered, and where do they see the most value? Evan, CEO of Getr…
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Good Research 2022 - Christina Janzer - Creating and Growing a Research Department
26:59
26:59
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26:59
There are few research executives that are as experienced as Christina Janzer. Christina was tasked with building the original Facebook research team, before moving on to do the same at Slack a few years later. Christina is here to share her lessons from building up the research function in two very different environments.…
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Good Research 2022 - Janna Bray - Relationship Building for Research
22:35
22:35
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22:35
Relationships are key to research impact, mostly because, as researchers, we're used to influencing decision making, not necessarily making decisions ourselves. Join Janna as she shares her view on building and maintaining relationships with our stakeholders, managers, partners, and other colleagues.…
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Good Research 2022 - Cristen Torrey - Building a Research Practice from the Ground Up
22:17
22:17
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22:17
There are few people who've built a research practice from scratch, and even fewer who've done it at a company as iconic as Figma. But, that's exactly what Cristen did. She's here to share her experience and learnings from building the research practice at Figma, and what she thinks you should do, as you build yours.…
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