I’ve been challenged to tell my backstory, so here I go. This is the first time I’ve told that story publicly so it’ll probably be a little messy, but that’s OK.--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

Asking the customer what brought them in today is a big waste of time. The information is inaccurate at best and a waste of time at least. The customer has no vested interest in remembering which website they were on before visiting your store. All they want to do is buy a car. So, if you want to know what brought them in today because it might hel…

This is one way to determine if the money a dealer spends with AutoTrader is a sound marketing investment. --- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

Is you exterior inventory a Parking Lot or a Showroom? 100% percent of visitors to your dealership will be exposed to your Exterior Showroom (the lot). Do you see it a "shelf", to store inventory? Or is it a display, the first impression shoppers get when arriving at your dealership. With a plan and a little effort you can "Wow" your shoppers and s…

Take the blinders off your customers and yourself. Having a servants attitude means that you are wanting to help your prospects discover the best solution for them.Do what you do "for the customer", not "to the customer".Talking CarBiz with Tony, I'd love to hear from you.--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-car…

Are you at risk of a violation of privacy lawsuit? In this Podcast, you will learn of the many ways in which the doors are wide open to a major lapse of responsibility.What is your strategy and tactics to prevent this from happening in your Car Dealership?--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support…

Are you a Warehouse or a car dealership? Is your lot like Costco shelf or display like Victoria? This is how to make your dealership stand out from the competition visually. It will capture more drive-by business.--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support…

Have you noticed that many things changed? It's seems as though the world has been turned upside down. Have you thought about how you can flip it?--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

Why are we still taking advantage of uneducated car shoppers?--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

A strategy that does not work. Why would we want to sell you a car?--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

Greeting the customer on the lot. The best way to help your customer get what they want.--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

It’s just not believable, so why lie?--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

Employee or Owner?--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support

How to answer the question quickly, confidently, into the callers satisfaction.--- Support this podcast: https://podcasters.spotify.com/pod/show/talking-carbiz/support