Saranne Segal is a conflict resolution advocate on a mission to create more harmonious workplaces. Peace at the Water Cooler is your go-to podcast for dealing with difficult people, managing toxic behaviours and how to have those tricky conversations with colleagues. With a background as a lawyer and mediator, Saranne brings decades of experience dealing with workplace conflict to each episode as she talks to experts, authors and employees.

Segal Conflict Solutions is a leading provider of workplace mediation services. For many years, we have been advocating an increased role or mediation as an alternative to time-consuming and stressful grievance procedures and employment tribunals. We are delighted that mediation will now be taking a more prominent role in Australian workplaces. The new system will emphasize the importance of early dispute resolution, for example through workplace mediation.