Realize Resilience ROI Through Connected Risk Management

The Gartner Supply Chain Podcast

This episode explores:

• The growing demand for CSCOs to take a proactive approach to risk management. (1:47)
• Why there’s no perfect answer to how much resilience organizations “really need.” (2:22)
• How (and why) investments in capabilities like resilience, visibility and agility are failing to provide better proactive mitigation. (6:47)
• What CSCOs can do to address misalignment and siloing in their risk management activities. (8:08)
• Key takeaways for CSCOs to apply these practices in their own organizations. (15:45)

In this episode of the Supply Chain Podcast, host Lindsay Azim and guest Suzie Petrusic, Gartner Senior Director Analyst, discuss the significant misalignment between supply chain’s risk mitigation activities and investments with the ROI they should drive. Suzie’s recent research into the topic revealed how factors like siloed capabilities and general disagreement on mitigation priorities are resulting in wasted time and resources — in some cases creating pure overhead instead of ROI. Lindsay and Suzie explore these challenges’ root causes and impacts, as well as how CSCOs can address them in their own organizations.

Suzie Petrusic, Ph.D., is the Gartner Senior Director Analyst serving chief supply chain officers in all the areas of supply chain related to strategy leadership and execution. She has authored and co-authored research and case studies on topics such as risk, supply chain maturity, the future of the supply chain, customer enablement, inflation and recession, and supply chain constraints. She also leads Gartner’s research agenda for chief supply chain officers.

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