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Answering New Patient Phone Calls for Dental Start Up - Reach 3rd Party Call Services Explains All
Manage episode 411287215 series 2779007
Cory Pinegar founder of Reach, a groundbreaking dental start up service that helps dental practices increase patient engagement and revenue.
In 2016, at the age of 22, Cory purchased the company—then named Recall Solutions—from software giant Weave for just one dollar. Since then, COry has grown Reach to a workforce of close to 300 employees. Reach has been named one of the fastest-growing companies by Inc. 500 and has been recognized repeatedly by the Salt Lake Tribune as one of the Best Places to Work.
Check out https://www.getreach.co
They have some great articles and resources on their site.
7 Phone Answering Skills Every Dental Office Must Have
0:00 Intro Music
2:28 Intro to Reach & Cory Pinegar
5:30 Why Use 3rd Party Call Services?
10:45 Are 3rd Party Call Centers Less Personal
22:24 The Power of Exceptional Service
24:20 Statistics and Tracking Results
28:40 Training Employees and Quality Assurance
31:20 Recall Scheduling? Additional Services
34:33 Does Reach Use Practice Management Software
SHOW HOST:
As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant.
You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html
You can learn more about what he does by scheduling a One-on-One call as well:
https://calendly.com/nxlevelconsultants-michael/30-minute-new-client
#dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm
52 bölüm
Manage episode 411287215 series 2779007
Cory Pinegar founder of Reach, a groundbreaking dental start up service that helps dental practices increase patient engagement and revenue.
In 2016, at the age of 22, Cory purchased the company—then named Recall Solutions—from software giant Weave for just one dollar. Since then, COry has grown Reach to a workforce of close to 300 employees. Reach has been named one of the fastest-growing companies by Inc. 500 and has been recognized repeatedly by the Salt Lake Tribune as one of the Best Places to Work.
Check out https://www.getreach.co
They have some great articles and resources on their site.
7 Phone Answering Skills Every Dental Office Must Have
0:00 Intro Music
2:28 Intro to Reach & Cory Pinegar
5:30 Why Use 3rd Party Call Services?
10:45 Are 3rd Party Call Centers Less Personal
22:24 The Power of Exceptional Service
24:20 Statistics and Tracking Results
28:40 Training Employees and Quality Assurance
31:20 Recall Scheduling? Additional Services
34:33 Does Reach Use Practice Management Software
SHOW HOST:
As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant.
You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html
You can learn more about what he does by scheduling a One-on-One call as well:
https://calendly.com/nxlevelconsultants-michael/30-minute-new-client
#dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm
52 bölüm
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