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The Job of Debt Collector
Manage episode 299082632 series 2965899
İçerik MetCredit tarafından sağlanmıştır. Bölümler, grafikler ve podcast açıklamaları dahil tüm podcast içeriği doğrudan MetCredit veya podcast platform ortağı tarafından yüklenir ve sağlanır. Birinin telif hakkıyla korunan çalışmanızı izniniz olmadan kullandığını düşünüyorsanız burada https://tr.player.fm/legal özetlenen süreci takip edebilirsiniz.
The popular image of debt collection is a bunch of snarling, angry, vindictive trolls who find joy in making life miserable. They follow you around with a money magnet, siphoning your hard-earned cash that you want to use for other things. But debtors have already used their money for other things, and can't afford the new things. Small and medium businesses worry about how collections will affect their relationship with their customers, and their reputation. Debt is a human problem, which means integrity and honesty are a big part of the collections job. It takes sensitivity, creativity, and a desire to help. Episode 4 of Overdue Advice takes a first look at "The Job of Debt Collector" with MetCredit Collection Manager, Katrina Nilsen.
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