NDIS Provider: Understanding The Client Journey
Manage episode 297962840 series 2936062
If you are an NDIS provider, I created this episode to help you understand the client journey better so you can make better decisions around your processes.
In this episode I delve into client journey mapping for NDIS Australia providers to help improve overall customer experience.
For any NDIS providers, if you’re wanting to discuss any of this at a deeper level or you have any nonprofit accounting questions, please reach out. I’d be more than happy to answer them!
Connect with me on LinkedIn or visit our website rightsource.com.au
If you have any questions, are in the process of starting up an NFP, or interested in becoming an NFP CoSec, feel free to contact me on LinkedIn.
If it is of interest, join us for the NFP Governance Rendezvous, a free online event for NFP CEOs, Directors and CoSecs, or anyone aspiring to these positions; or just wanting to learn more about governance in the NFP space. Click here to learn more about upcoming Rendezvous.
Visit the downloads page to access helpful accounting spreadsheets, templates and budgets.
Right Source Empowering Your Purpose Is Ours.
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