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Welcome to Soft Skills for Leaders. This podcast is about enhancing the human skills we need to lead today. Soft skills are the less tangible, highly critical skills that every leader needs to succeed. I’m your host Lisa Evans, and my aim is to help you communicate with influence, and be the leader others will want to follow. Every episode, I will bring you a conversation with a guest expert, tips, and strategies to help you become a stand out communicator. If you would like to connect and a ...
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Uncover the essential human skills that drive exceptional leadership and discover the empowering impact of coaching on team development and capability improvement. My guest is Paul Skewes who is a seasoned leadership development coach, and he partners with mid to senior-level leaders to enhance their leadership capabilities. He brings a wealth of e…
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I'm excited to bring this episode of Soft Skills for Leaders to you today. My guest is Ron Kaufman, a global leader in the service industry and the author of "Uplifting Service". Ron is one of the world's foremost authorities on customer service, and building strong service cultures. His expertise has been honed through years of working with variou…
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Welcome back to another episode of Soft Skills for Leaders! I'm your host, Lisa Evans, and today we have a very important and timely topic to discuss: "Grey Area Behaviour" in the workplace. Joining me today is Yhana Lanwin, the founder and CEO of Sans Prejudice Solutions, who brings a wealth of expertise in diversity and inclusion in the workplace…
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In this episode of Soft Skills for Leaders, host Lisa Evans chats with Kirryn Zerna, a former corporate communications professional in the financial services industry, who spent the first 20 years of her career developing campaigns for large-scale organizations aimed at capturing the hearts and minds of their employees. Inspired by her passion for …
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In this episode of Soft Skills for Leaders, host Lisa Evans chats with Carmel Luck, a communication specialist, to discuss the fascinating topic of Cracking the Email Code for Clear Communication. Emails have become an integral part of our daily lives, and it's crucial for leaders to master the art of effective written communication. Carmel will be…
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In this episode of Soft Skills for Leaders, host Lisa Evans chats with Síle Walsh. Síle is a captivating leader specialising in leadership and organisational development. Her focus is on creating inclusive environments that foster performance and psychological safety. With a background in coaching psychology and organisational development, Síle bri…
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In this episode of Soft Skills for Leaders, host Lisa Evans sits down with Arthur Carmazzi to discuss the importance of soft skills in building a thriving culture, highlighting key skills such as empathy, communication, and being concise, along with creating an inclusive and diverse workplace and understanding different processing types. Arthur is …
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On this episode of Soft Skills for Leaders, my guest is Vikas Garg, founder of Abillion, a digital platform that encourages conscious living and advocates for a vegan lifestyle to promote sustainability and social equity. Vikas has a passion for promoting a plant-based lifestyle, and discusses how ordinary citizens can have more impact on sustainab…
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On this episode of Soft Skills for Leaders, my guest is Linda O'Farrell. We discuss the importance of organisational culture and well-being in the workplace. Linda shares her insights on the challenges faced by leaders, the need for high-energy and low-energy spaces, and the importance of creating meaning and purpose for oneself and others. We delv…
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My guest on this episode of the Soft Skills for Leaders podcast is Serena Low, an introvert coach who helps professional women find their inner strengths in their quiet nature. As an introvert, it can be difficult to navigate a world that values extroverted qualities such as being outgoing and talkative. From a young age, introverts are often given…
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Lynda Folan is my guest on this episode of Soft Skills for Leaders. Lynda has a PhD in Organisational Psychology, and 35 years of experience in the corporate world across three continents. Her recently published book, "Leader Resilience - The New Frontier of Leadership" (2021), offers insights into the highly relevant topic of resilience and challe…
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Darren McFarlane is my guest on this episode of the Soft Skills for Leaders Podcast. Darren is the founder of Next Level Mentoring. He realised the power of mentoring at the time he was an emerging leader in the oil and gas industry, and he had the opportunity to be part of a mentoring program. When Darren was at a crossroads later in life, he deci…
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My guest on this Soft Skills for Leaders Podcast episode is Gihan Perera. We chat about the essential topic of how leaders can lead in today's workplace and be ready for the uncertainty of the future. Leaders can adapt by bringing the best from the past and to the future and learning new ways of working and leading. Talking Points The meaning of be…
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My guest on this episode of the Soft Skills for Leaders Podcast is Dr Kirstin Ferguson. Dr Kirstin Ferguson is an award-winning, globally recognised author, columnist and company director. She is one of Australia's most prominent leadership experts with a 30-year executive career and a PhD in leadership and culture. Kirstin is changing how the worl…
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My guest is Dr Julie Crews, a business ethicist and principal consultant of Leading Ethically. Julie is passionate about developing leaders with integrity and organisational cultures that are defined and driven by clear values. We share a frank and open conversation about some challenges leaders face in navigating ethical dilemmas. Talking Points F…
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In this episode, I share a conversation with Ilona Vass. Ilona is the Founder of Dancing with the Dragons, a company that teaches productive communication and positive conflict strategies. She is inspired to improve how humans speak with each other and handle challenging conversations, always having a positive outcome in mind. Ilona assists leaders…
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In this episode, I chat with Caelan Huntress who is a dynamic speaker, trainer, and business coach. He started his career as an acrobat in the circus. His skills as a theatrical performer and marketing strategist combine to make compelling virtual experiences. As the Creative Director of Stellar Platforms, a digital marketing agency that helps expe…
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In this episode, I chat with Amantha Imber, an organisational psychologist and founder of behavioural science consultancy Inventium, who helps people reinvent how they approach their work. Amantha is the host of the podcast How I Work, which has had over 2.5 million downloads, where she interviews some of the world’s most successful people about th…
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In this episode, I chat with Oscar Trimboli. Communication isn’t just about what we say; it is 50% speaking and 50% listening. Oscar is a speaker, podcaster, mentor, coach and researcher who is determined to develop leaders into master listeners. Talking Points How Oscar realised he had a flair for holding a listening space The cost to individuals …
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In this episode, I chat with Dr Judy Lundy, MBA Program Director at Edith Cowan University. Judy is passionate about building and developing inclusive workplaces where everyone can thrive Talking Points Why does it matter that we have diverse and inclusive workplaces? What happens when we don’t? What does an organisation need to do before becoming …
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In this episode, I chat with Anna Kavelj, Managing Director of Elite Woodhams Relocation, an award-winning Destination Services Provider in Australia. Her team supports organisations to make sure their employees who relocate for work do so smoothly, so that they thrive in their new surroundings. Some of the things her company does includes helping …
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In this episode, I chat with Dr Jacinta Buchbach, head of Leader Development, “Respect at Work” at In Safe Hands. Her broad exposure to challenging negative workplace behaviours in her careers in law enforcement, the mining industry and investigation of health workplaces has shaped her as a leading ambassador and facilitator of Respect at Work beha…
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In this episode, I chat with Ben Brearley, host of the Thoughtful Leader Podcast. Ben believes that good leadership is thoughtful leadership. Ben is an experienced coach, trainer and leader who offers leadership training and coaching that aims to build confidence and lead more effective teams. As a Thoughtful Leader, you know that the teams that wo…
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Adam Fraser is a speaker, consultant, author, researcher, and leader of large-scale interventions. I have been a fan of Adam’s work since I first heard about The Third Space. We are required to navigate multiple roles, tasks and activities throughout any given day. How we handle the small transition or space in between makes all the difference. In …
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In this episode, I chat with Mel Kettle, author of the book Fully Connected. Mel is a highly sought-after speaker and trainer. Her clients include leaders, teams and organisations that want to achieve real connection and sustained engagement. At the heart of everything Mel does is a commitment to self-leadership. She truly believes that we need to …
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In this episode, I have a conversation with Dr. Paige Williams, author and researcher in Organisational Behaviour. Paige has over twenty years of experience working with global organisations she helps leaders surface uncomfortable truths, and see the rules they need to break in order to break through and lead themselves, their teams, and their orga…
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In this episode, I chat with Renee Giarusso. We share a candid conversation about leading living and learning Talking Points The power of lifelong learning to unlock potential How can leaders express gratitude authentically Five key worlds to transform the start of meetings How to banish negativity using the 3:1 positivity ratio From limited to lim…
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Pip helps Leaders build great teams that work. Teams that are engaged, empowered and effective every day. Her work is centred around her 4 Well-Beings of Teams which is the foundation for happier, more productive teams at work. When these fundamentals are in place, leaders spend less time managing poor performance, and more time helping people thri…
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In this episode, I chat with Dr Jesse Green and we share a conversation that encompasses many different areas of life including: What it means to achieve a guilt-free work life balance Defining success and navigating the journey to fulfillment How our priorities change in the different seasons of life Why impact and purpose are as important as prof…
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In this episode, I chat with Dr Tom Verghese. We share a candid conversation about ageing, life transitions and eldership. Talking Points How do we approach the last half of life The role of the elder in a youth-orientated world The benefit of creating multi-generational teams in the workplace Shifting the language to combat ageism Instead of retir…
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This month marks eight years of being in business. During that time, my brand and service offerings have evolved. When I began my journey into podcasting in early 2020, I kept the title and topics of conversations quite broad. With 76 episodes of the Business Chat Podcast under my belt, on reflection, I have most enjoyed the conversations related t…
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In this episode of the Business Chat podcast, I speak with Lois Keay-Smith, a career counsellor who helps people figure out what they want in their career path and how they can get there. Individuals who feel stuck often fear changing careers because society dictates that stability is possible by staying in one profession. However, it’s never too l…
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If you’re someone who likes to start a conversation and yearns for connection, you will reap rewards and opportunities on LinkedIn. However, the challenge with this platform is not to come off as spammy or annoying and to utilise LinkedIn for high-value connections. In this episode, I chat with Adam Franklin, a LinkedIn expert, best-selling author,…
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There has been a major shift in business expectations from consumers who call for brands to be socially and environmentally responsible. People are not just blindly buying products and services, but often make the effort to research how businesses treat their employees, if they have environmental programs, or how they create a positive impact on th…
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Expert and authority may seem similar, but as I discovered when chatting with Petra Zink, there is a key difference. Petra is an author and founder of impaCCCt and The 360 Talent Co. She speaks about how experts and authorities help business owners with their problems. The key difference between them is the level of trust they gain from clients. Ex…
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Decision-making is a crucial skill to be an effective leader. Decisions that are well-crafted help organisations move towards goals and best outcomes. In this episode of the Business Chat Podcast, I welcome back my first podcast guest, Rob Hartnett. He is the Vice President of Growth for APAC for NeuroLeadership Institute. Rob talks about what affe…
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Our love for learning is strengthened when we’re in environments that acknowledge and nurture this passion. However, most of our learning institutions focus on traditional approaches that may no longer be relevant, and we need to work towards re-imagining learning at work. In this episode of the Business Chat Podcast, I have a lovely conversation w…
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The negotiation process depends on what needs to be achieved. The individuals involved can either participate in competitive or collaborative negotiation. Both of these utilise non-verbal cues that support the communication style and goal of the conversation. In this episode of the Business Chat podcast, I welcome back the amazing Gary Edwards to c…
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Our personal branding goes beyond the images we post on social platforms. It needs to be aligned with who we really are, our values, and what we aim to accomplish. In this episode of the Business Chat Podcast, I speak with Jennifer Holloway. We chat about how to improve personal branding and ways to authentically share your brand without sounding “…
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Having conscious communication can be life-changing, it improves internal communication and enhances the power of listening. In this episode of the Business Chat Podcast, I chat with Jem Fuller, a speaker, coach, author, and adventurer. He talks about conscious communication and how it benefits people on both personal and corporate levels. The succ…
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In this episode of the Business Chat Podcast, I speak with Nigel Collin, a Certified Professional Speaker (CSP), author, and founder of the Ingenious Oz Project. Nigel talks about a topic every leader or business owner should know - how to have better business conversations. Communicating is often overlooked since everybody can do it, but an effect…
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In this episode of the Business Chat Podcast, I have a fascinating chat about personal branding with Monica Rosenfeld, she describes personal brand as “consciously creating the perception that you want people to have of you.” To identify an individual’s personal brand, Monica advises going through what she calls the “tree step process.” This highli…
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We use critical thinking whenever we need to make a decision. In this episode of the Business Chat Podcast, I chat with Bethan Winn, a critical thinking facilitator, and consultant. Leaders are presented with day-to-day challenges that require them to make important decisions. By honing critical thinking skills, they become equipped with confidence…
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There is no better time for leaders to level up their communication skills than now. Leaders need to recognise the importance of early and credible communication to ensure that their people have a valid source of truth. In this episode of the Business Chat Podcast, I speak with Dr. Neryl East, Certified Speaking Professional (CSP) and an expert in …
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Introversion is a strength, one that can be harnessed and used as both a professional and personal skill. Introverts are also able to observe more and through this, they’re able to create great quality data and evaluations. In this episode of the Business Chat Podcast, I have a fascinating conversation with a fellow introvert, Jon Yeo. He is the Na…
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Many people see leading as a role they undertake at work only. Yet when we study the great leaders around us, it's clear that leading is a journey of mastery underpinned by connection and clarity. In this episode of the Business Chat Podcast, I share a conversation with Ashraf Dashlooty. He’s a consultant, coach, mentor, and master facilitator who’…
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It’s been said that psychological safety is the single biggest contributor to workplace productivity. When employees are in a psychologically safe space, they know that their ideas, questions, and concerns are valued, and their contributions are appreciated and mistakes are a sign of learning and development. In this episode of the Business Chat Po…
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Empathy is often misunderstood in the business world, but it is a powerful strategy that develops effective leadership. Empathy begins with having a shared understanding. In this episode of the Business Chat Podcast, I have a fascinating chat with Daniel Murray about leading performance by using empathy. It’s no secret that there’s a shortage of em…
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Confidence is a superpower and everyone can cultivate it. However, in a world where uncertainty dominates, developing confidence can be challenging. In this episode of the Business Chat Podcast, I have a delightful chat with transformational speaker and life coach, Samantha Leith. Samantha’s mission is to help people live extraordinary lives, and i…
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