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A TicketManager podcast hosted by Jim Andrews. These conversations focus on topics such as sports, entertainment, sponsorship, activation, experiences, ticketing and hospitality. They are designed to deliver the maximum amount of information in the shortest period of time and get right to the heart of the matter with each guest -- focusing on the critical issues, where they are making an impact, and can deliver practical information that you can use.
 
Hospitality Meets... is your weekly light-hearted look into the stories and journeys that make up the wonderful world of hospitality. Join founder and host Phil Street as he meets people from all walks of life from within the industry from the Founders, the Chefs, the Hotel General Managers and Restaurant Managers to the Engineers, Designers, Financiers and even Politicians. Phil will be showcasing the sheer diversity of opportunity that exists within hospitality and the fun you can have alo ...
 
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show series
 
In May at HD Expo in Las Vegas, editor in chief Stacy Shoemaker Rauen sat down with keynote speaker Andrew Zobler, CEO and founder of the Sydell Group. The hourlong conversation touched on everything from working with Barry Sternlicht to starting the Sydell Group, named for his grandmother and known for its collection of brands, including the NoMad…
 
Having worked for the likes of Nike, W Hotels, and Ian Schrager, Aaron Richter took a risk when he joined Equinox during a time when the fitness industry lacked design direction. Now, as senior vice president of design, Richter is rewriting the rules of what a guest experience should be. For its brand evolution from fitness clubs to hotels, Equinox…
 
Gary Dollens has been with Hyatt Hotels since 1977, when he took an entry level position with a Hyatt in Oak Brook, Illinois. It sparked his love affair with hotels and Hyatt, specifically, which has lasted to this day. In 2004, he switched from operations to overseeing architecture and design for the brand, while also helping guide Hyatt into an e…
 
Jacobs is a pioneer in the wellness movement, making it a hallmark of the brand. He has hired the best and brightest minds—from sleep scientists to wellness experts—to deliver transformative experiences for guests. His story is equally compelling. He speaks six languages, went to college in Paris, studied art history in Florence, and has lived in n…
 
Richmond International's Fiona Thompson started her career at the London-based firm in the 1980s and returned once again in 1992 as Richmond was entering a new chapter. In the last 30 years, Thompson has been integral in helping the firm grow its hospitality practice, designing notable projects like the Langham Chicago and the Four Seasons Budapest…
 
When I started this humble show, I dreamed of hunting out the characters, the charmers, the ones who put humour at the heart of everything they do. In the absence of all that, I found today's guest (Jokes). I got some time with the brilliant and always witty Andrew Coney, General Manager at the beautiful The Hari London (https://www.thehari.com/lon…
 
Rene Ramos, Vice President—Field Marketing/Lifestyle & Experiential Marketing at Constellation Brands discuss selecting the right partnership opportunities, aligning execution to market conditions and what makes an outstanding partner.TicketManager tarafından oluşturuldu
 
In another of our bonus episodes, we got some time with Kris Hall, Founder of The Burnt Chef Project (www.theburntchefproject.com) a non-profit campaign and clothing brand operating within hospitality to challenge mental health stigma. Rightfully, this is a topic that is getting more discussion time and I was delighted to chat about this so openly …
 
Robin Staten started her career in higher education but pivoted to hospitality in 2018 when she wanted do something that contributed more significantly to the world. Enter Tiny Urban Escapes. Launching in her native Indianapolis, Staten repurposes shipping containers into idyllic getaways that act as a welcome respite from city life.…
 
What a treat we have for you today as we have someone who has built an amazing career so far but backs this up with extra work she does for the Institute of Hospitality and Charities such as Hospitality Action We got some time with the amazing Brenda Collin, Executive Vice President for Europe at Preferred Hotels & Resorts (https://preferredhotels.…
 
As part of our Bonus series, we are delighted to showcase the amazing work that Dorothee Schiesser is doing as Founder and President of the waste soap upcyclers, SapoCycle (https://sapocycle.org/). SapoCycle is a non-profit organisation that collects discarded soaps in hotels and turns them into life-saving products. The soaps are recycled by peopl…
 
What a corker we've got for you this week. We got some time with the bundle of positive energy and influence that is Andrew Fishwick, CEO of Salt (www.worthoursalt.com) & The Pepper Collective (http://www.thepeppercollective.com). We get through lots including Pitcher & Piano, cashing up in the olden days, similarities between hospitality and theat…
 
Pat LaCroix, Head of Global Brand and Marketing Activation for Bose Corporation shares how changing times have led to new sponsorships and new activation while retaining a focus on determining KPIs and other success metrics.TicketManager tarafından oluşturuldu
 
In the 2nd of our episodes this week, we chat to another of London's brightest talents, Anthony Raffo - Head Chef at Anglo (https://anglorestaurant.com) and Foraging and Fermenting maestro. We get through so much including school, choosing cooking over hairdressing, breakfast - the most important meal, learning (Or not) from the old school, the inf…
 
In the week where Hospitality began it's reopening journey, we bring you the first of 2 chats this week. We chat to Robbie Lorraine, Founder and Executive Chef at Only Food & Courses (https://www.onlyfoodandcourses.co.uk), serving up some of the most innovative food in London. We get through loads including snow, Only food & Courses, only fools & h…
 
It seems there’s nothing Marquise Stillwell and his New York design and research firm can’t do. His projects promote inclusion and equity, rethink the norm, and bring people together, seen in forward-thinking concepts for Black Girls Code, the Lowline, and the DC public library. Stillwell is also a film producer and co-founder of Urban Ocean Lab, a…
 
This week we got some time with rising superstar and all round bundle of energy Catrina Pengelley, Founder of the Nerdy Hotelier (https://thenerdyhotelier.weebly.com). Like a lot of people in the hospitality industry, 2020 saw Cat lose her job in sales but rather than getting all down beat about that, she dusted herself off and got on with it, foun…
 
Nick Kelly, President of Charlotte Football Club, shares how the MLS team is generating interest among potential sponsors and how the lack of a track record and benchmarks allows for greater creativity in packaging assets, valuing benefits and activating rights.TicketManager tarafından oluşturuldu
 
Today's guest yet again highlights the diversity of opportunity that exists within hospitality. We got some time with the sensational Katy Moses, Founder and Managing Director of Kam Media (https://kam-media.co.uk). We get through loads including Lockdown handling, service, research, sell me this pen, having folders thrown at your head, recruitment…
 
Larry Traxler joined Hilton in 2009 as senior vice president of global design, where he's helped double its portfolio to 6,500 hotels and overseen brand launches and refreshes that have transformed Hilton into a global powerhouse in nearly every segment. Traxler's thoughtful approach to his career and life is what makes him stand out in this indust…
 
What better time to start a business than in a pandemic right? Well, todays guest has started not one, but two wonderful enterprises. As Phil puts it early on "You're clearly a glutton for punishment". We got some time with the wonderful human being that is Ed Walker, Founder of Fika Catering (https://fikacatering.com) and Bloom Coffee (https://blo…
 
Natalie Bowman, Managing Director of Marketing & Advertising for Alaska Airlines, explores how sports sponsorships can drive business, and reveals that the airline is giving rightsholders revenue targets and asking them to demonstrate their impact.TicketManager tarafından oluşturuldu
 
What I love about chatting to such a variety of people from Hospitality is one, exactly that, the variety of stories is incredible but two, sometimes I get to stumble on such a wonderful human story that it makes me feel incredibly lucky. Enter, Peter Avis the General Manager at the quite wonderful Galvin at Windows on London's Park Lane (https://g…
 
This week, we spoke with creative director and principal of her own studio Nicole Hollis. A master of both hospitality and residential interiors, the renowned designer got her start in Manhattan studying at FIT before packing everything up and moving to San Francisco without so much as a job offer. It was the right move. She first became part of th…
 
What a corker we've got for you this week. We got time (somehow) with the incredibly busy and rather awe inspiring Chef & Restaurant Magazine (https://chefpublishing.com/) Editor, Claire Bosi. Claire is also the driving force behind the wonderful and necessary #seatatthetable campaign to try and ensure we have a minister for hospitality going forwa…
 
In honour of the fact that next week is International Women's Day we got some time with awe inspiring woman that is Natalia Ribbe, Founder of Ladies of Restaurants (https://www.ladiesofrestaurants.com) and Barletta in Margate (https://barletta.co.uk). It's an all action chat and we get through lockdown baking habits, dinner parties, wine pairings, …
 
An unabashed free spirit hailing from Texas, president and CEO of EDG Jennifer Johanson walks us through her unplanned entry into the hospitality world, her evolved managing style thanks to COVID, the importance of collaboration, what she loves about restaurants versus hotels, and her secrets to success with an inspiring matter of fact approach. He…
 
In today’s episode, Cheryl speaks with Barbara Best-Santos, Principal of ForrestPerkins--a Perkins Eastman company. During their conversation, Cheryl asks Barbara the question, “How does having the kind of design expertise and experience in hospitality help you in your healthcare design projects?” To give you a little background, for 20 years Barba…
 
HOSPITALITY IS AWESOME!!! Spread the word. Hospitality Meets... with Phil Street is a FUN centric podcast for the hospitality industry. Join Phil each week as he hosts a new guest in a light-hearted chat centred around their story to date, covering off all the fun, stupid, quirky and terrifying things that happen along the way. We might even cover …
 
Today's guest is one of the inspirations as to why I started the show. We welcome Scott MacDonald, Managing Director of Artisan Food Champions Sourced Market (https://sourcedmarket.com). Today's chat packed full of content including being nice, being the inspiration for others, Leading through kindness, being the only male in a house, talking to ha…
 
Greg Via, Vice President, Global Sports and Esports Marketing for Procter & Gamble/Gillette discusses what has worked and lessons learned from Gillette’s pioneering sponsorships in esports, as well as its changing approach to partnerships with athletes.TicketManager tarafından oluşturuldu
 
What an absolute treat we have for you this week (I know, they're all treats really). We welcomed Marc Dardenne on the show, COO of Luxury Brands in Europe for Hotel heavy weights, Accor (https://all.accor.com). This chat is packed full of stories and amazing insight from one the world's premier Hoteliers. We cover off learning from adversity, The …
 
Since she was a child growing up in Detroit, Kimberly Dowdell, the former president of NOMA and principal in the Chicago office at HOK, saw how the built environment can improve the quality of urban life, leading her to pursue degrees in both public policy and architecture. This summer, amid Black Lives Matter protests and the ongoing COVID-19 pand…
 
We've been lucky enough to connect with such a diverse group of people from within the Hospitality Industry on our chats so far and today's episode, is no exception. We chatted to Louise Kissack, Founder of Spaghetti Group (https://www.spaghettigroup.com) and Liverpool Food Network (https://www.spaghettigroup.com/liverpool-food-network). The usual …
 
Chad Johnson, Chief Content Officer and Senior Vice President of Sales and Service for the Jacksonville Jaguars, examines the role of second-screen fans and how to properly communicate and sell to them, as well as some of the differences in marketing sports versus entertainment properties.TicketManager tarafından oluşturuldu
 
A side of hospitality we haven't yet delved into is Procurement. In today's episode we put that to bed. We chat to John Stevenson, Co-Founder of Zero Procure (https://zeroprocure.com). John has a long and illustrious career as a serial entrepreneur with his roots firmly within Hospitality. As always, we get through loads including the weather, bein…
 
Prolific designer and architect Jeffrey Beers grew up traveling the world with his parents, which instilled in him a love of hospitality and design—a skill he honed under a who’s who of mentors, including Dale Chihuly, Oscar Niemeyer, and I.M. Pei. For the self-described rebel entrepreneur, his passion for the industry is as present today as it was…
 
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