Manage episode 302571630 series 2980583
It's not just about the numbers. It's about the people. That's where account managers come in--to help grow your customer relationships into long-term partnerships that are mutually beneficial for everyone involved. An account manager is a vital member of any team looking to scale their business by keeping customers happy and engaged across all channels while also implementing best practices to increase revenue over time.
This isn't an easy job--account managers are expected to juggle many different responsibilities at once with tight deadlines; but there are certain traits that make them successful: a drop of tenacity, diplomacy, and a whole bucket full of patience...
In this podcast, you can listen to the conversation between Azhar Siddiqui and the CSM's at RepStack to better understand how they work and how you can supercharge your relationships with clients and benefit by placing a Virtual Account Manager in your digital marketing agency.
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