Jarrod Kilway: The Sequel

The David Spisak Show

Alright, here’s the deal. You know how some conversations stick with you long after they’re over? Well, that’s exactly what happened the first time I chatted with Jarrod Kilway, VP of Digital Operations at Casa Auto Group. And when I say "stick with you," I mean I was still thinking about it during Thanksgiving dinner. So, naturally, I had to bring him back for round two.

If you’re wondering why you should care about someone called the "VP of Digital Operations," let me put it this way: Jarrod is like the tech whisperer of the auto industry. He’s the guy who untangles the mess of tools, processes, and data most dealerships trip over daily. You know, the stuff that keeps you awake at night.

This episode? It’s a roadmap for 2025. Jarrod and I dig into the big questions:

• Leasing: Could it save dealerships from the affordability crisis, or does the industry need a crash course on how to actually explain it to customers without sounding like a math teacher?
• CRMs: After three decades, why are we still treating them like overpriced Rolodexes?
• AI and Tech: Are you future-proofing your dealership or just duct-taping more "solutions" onto an already wobbly stack?

So if you’re gearing up for 2025 and want to crush it, this episode is your cheat code. Trust me, you don’t want to miss this.

Go ahead—hit play. I’ll meet you there.

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