How to Respond When You Get Attacked | Lead with Emotional Intelligence | Troy Smith


Manage episode 321584589 series 2997278
The Black Swan Group tarafından hazırlanmış olup, Player FM ve topluluğumuz tarafından keşfedilmiştir. Telif hakkı Player FM'e değil, yayıncıya ait olup; yayın direkt olarak onların sunucularından gelmektedir. Abone Ol'a basarak Player FM'den takip edebilir ya da URL'yi diğer podcast uygulamalarına kopyalarak devam edebilirsiniz. The Black Swan Group For negotiation training Check out our blog site When you are under incredible stress, would you rather respond with a logical response, or let your emotions take over? How about when you are being verbally attacked? In this video, Troy Smith and Brandon Voss dive into the neuroscience behind stress and how it affects our response to attacks, and what we can do to be more in control of our emotions. 0:00-2:06 - What happens when you’re attacked 2:07-5:50 - How the Amygdala functions 5:50-6:33 - Negotiation is a human performance event 6:33-7:04 - How to keep from getting triggered 7:04-10:17 - Flight, fight or freeze - name the feeling you’re feeling 10:17-11:24 - Work through issues with Tactical Empathy Troy Smith | Negotiation Instructor & Coach | The Black Swan Group Troy is a retired San Antonio Police officer who spent 23 years with the department. During his career, Troy was involved in more than 300 hostage negotiations, including 270 as a lead negotiator, and never lost one. Brandon Voss | President | The Black Swan Group Brandon is an expert trainer, coach and the thought leader behind negotiator personality types. In addition to leading up corporate training, Brandon manages the behind-the-scenes of the business. __________ ⬇️ START YOUR NEGOTIATION JOURNEY ⬇️ Visit for booking opportunities, training sessions, blog posts, upcoming courses, training opportunities, and more. ❗ BOOK YOUR NEXT TRAINING SESSION ❗ Email __________ ✉️ JOIN OUR NEWSLETTER ✉️ Sign up today to receive weekly negotiation tips, events and advice sent straight to your email. 📱 SEND US A MESSAGE 📱 ▹ Facebook: ▹ Twitter: ▹ LinkedIn: ▹ Instagram: __________ 🗣️ PRACTICE YOUR NEGOTIATION SKILLS 🗣️ Next Level Negotiators Facebook Group: Black Swanlings LinkedIn Group: 💡 NEVER SPLIT THE DIFFERENCE 💡 Order your copy of Never Split the Difference: Negotiating As If Your Life Depended On It

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