"Behind the Screens" is a podcast that brings you up close and personal with the people in the background screening industry. Hosted by Les Rosen, each episode features in-depth, human-interest interviews with a diverse range of guests—including business executives, employees with extensive screening experience, vendors who serve the industry, and legal and compliance experts. These conversations dive into the personal stories and insights of those who know the industry best, offering a fres ...
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Episode 19: The Power of Saying Yes: Judy Gootkin on Career Growth, PBSA & Mentorship
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41:03Send us a text What happens when you say “yes” to unexpected opportunities? For Judy Gootkind, it meant building a remarkable career in background screening, co-founding a successful business, and becoming a respected industry leader. In this episode, I sit down with Judy to talk about her unexpected journey from accounting to background screening,…
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Episode 18: AI, Compliance & Privacy: How Background Screening is Evolving – with Alonso Martinez
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38:44Send us a text Is navigating the world of background screening getting more complex by the day? With ever-changing compliance laws, privacy concerns, and evolving technology, businesses need to stay ahead—or risk falling behind. In this episode, I sit down with Alonzo Martinez, Associate General Counsel at HireRight, to unpack the biggest legal and…
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Episode 17: Kevin Coy on Privacy Law, FCRA Compliance, and Navigating Legal Risks in Background Screening
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28:36Send us a text How do you stay ahead in a world where privacy laws are constantly shifting? How can businesses manage legal risks without slowing down growth? In this episode, I sit down with Kevin Coy, co-chair of the Privacy and Cybersecurity Practice at Arnall Golden Gregory LLP, to break down the legal challenges shaping background screening to…
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Episode 16: How Risk, Regulation, and Litigation Shape Background Screening With Pam Devata
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32:06Send us a text How do you navigate an industry where lawsuits aren’t a matter of "if" but "when"? How do you balance legal compliance with running a successful business? And what’s it like being one of the most recognized legal minds in background screening? In this episode, I sit down with Pam Devata, an equity partner at Seyfarth Shaw and a leadi…
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Episode 15: Fred Giles on Background Screening, Second Chances, and Leading an Industry
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29:49Send us a text How do you take a failing business unit and turn it into a multimillion-dollar success? What’s it like to be at the forefront of an industry before it even exists? And why is giving people a second chance so important? In this episode, I sit down with industry pioneer Fred Giles, whose career spans law enforcement, polygraph examinat…
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Episode 14: Seizing Every Opportunity: How Katie Hartley Balanced Background Screening, Live Music, and Growing Up in a Huge Family
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33:06Send us a text How Do You Become a Leader in Background Screening? Katie Hartley Shares the Secret to Success What does it take to stand out in the fast-moving world of background screening? According to Katie Hartley, it’s all about embracing change, becoming a "regulatory geek," and seizing every opportunity that comes your way. In this episode, …
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Episode 13: Fashion, Kindness, and Big Legal Ideas: Angela Preston’s Unique Path in Screening
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27:59Send us a text In this episode, I had the privilege of chatting with Angela, a leading legal mind in the background screening industry. From her early days in the fast-evolving world of background checks to becoming the chair of PBSA, Angela shares a career full of change, growth, and learning. We also talk about why treating people with respect ma…
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Episode 12: From Hollywood Lights to Investigation Nights: Noelle Harling's Journey to Background Screening
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34:02Send us a text What do Johnny Depp, private investigations, and pre-employment background checks have in common? The incredible Noelle Harling! In this episode, I sit down with Noelle to uncover her fascinating journey from Hollywood actress to leading background screening pro. We dive into her undercover adventures, her pivotal role in shaping ind…
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Episode 11: Leadership, Legacy, and Muscle Cars: A Pro Conversation with Dean Carras
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25:16Send us a text A full-time career man, a hobby farm, a muscle car museum, and, oh yeah, raising grandkids with the enthusiasm of a sugar-rushed Santa? Enter Dean Carras, a man who’s worn more hats in the screening industry than a milliner’s showcase. From his early days wrangling fax machines to his new role as VP of Background Verification Solutio…
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Episode 10: From Paper Trails to Lean Machines – A Screening Pro’s Evolution With Mallory Opperman
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30:15Send us a text Imagine juggling a high-powered background screening career, chauffeuring kids to sports meets, and still finding time to perfect your golf swing—all without breaking a sweat. If that sounds like a superhero origin story, it’s probably because you haven’t met Mallory Opperman yet. In this episode, Mallory takes us on a joyride throug…
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Episode 9: How Scott Paler Juggles Law, Family, and Packers Fandom
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29:15Send us a text Let me introduce you to my guest for this episode, the brilliant and humble Scott Paler, Esq. Scott isn’t just a partner at the DeWitt law firm—he’s also a soccer dad, Packers fan, and a man who once had a very memorable lunch chat with Dr. Ruth. Join me as we explore Scott’s unique path from law school to the forefront of compliance…
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Episode 8: Jennifer Mora – The Legal Eagle Who Knits and Advocates
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24:07Send us a text What do background screening, knitting elaborate shawls, and navigating cannabis laws have in common? They’re all part of Jennifer Mora’s incredibly dynamic world! In this episode, I sit down with Jennifer—one of the sharpest legal minds in the industry—to talk about her journey from criminal justice to labor law and why you should n…
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Episode 7: International Screening Guru, Privacy Law, and Underwater Vows with Kerstin Bagus
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29:49Send us a text Ever wondered how a nursing degree can lead to becoming the go-to expert in international background screening? In this episode, I chat with Kerstin Bagus—my friend, industry trailblazer, and privacy law wizard. From her days mastering patient care to untangling the complexities of global screening laws, Kerstin’s career is a masterc…
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Episode 6: From Concert Stages to Court Records: Heidi Pattie's Journey as a Mom, Advocate, and Background Screening Pro
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28:29Send us a text Have you ever met someone who juggles a career in business development, advocacy for special needs, and a whirlwind love for live concerts—all while being the ultimate champion for their kid? Meet Heidi Pattie, the “Energizer Bunny” of the background screening world. In this episode, Heidi and I laugh, reflect, and dig into her journ…
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Episode 5: Helping Background Screening Businesses Thrive with Perry Morgan
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27:40Send us a text What do fraud detection, barbecue hunts, and second chances have in common? Meet Perry Morgan, a true legend in the background screening industry who combines decades of expertise with an unwavering passion for helping people and businesses grow. From identifying fraud patterns back in the early days of mobile phones to guiding new C…
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Episode 4: Balancing Compliance, Career, and a Passion for Soup? Meet Melissa Foiles!
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24:58Send us a text What’s the connection between crafting airtight compliance processes and discovering the world’s best soups? In this episode of Behind the Screens, I sit down with Melissa Foiles—a true background screening expert and a dedicated foodie—to dive into her remarkable career, her dedication to PBSA, and her unique passion for regional cu…
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Episode 2: A Journey from Frat House Fax Machines to Industry Leadership with Robert Capwell
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24:17Send us a text Ever wondered how a background screening empire could be born out of a college fraternity house? Join me as I sit down with Robert “Bob” Capwell, a true pioneer in our industry, to uncover just that—and so much more. Bob may have started with “thermal fax machines” and stacks of paper, but he’s since evolved into a background screeni…
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Episode 3: Katie Kulp’s Career Journey in Background Screening: From Entry Level to Global Operations VP
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22:33Send us a text What’s it like to manage global operations by day and cart your kids to cheer competitions by night? This week, I sit down with Katie Kulp, a powerhouse in the screening industry with a refreshing “get-it-done” approach that extends from running operations at Certn to wrangling family life with ease. Katie shares her industry insight…
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Episode 1: A Double Life in Background Screening and Beyond with Craig Caddell
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26:12Send us a text Imagine meeting a guy who can navigate a call center as smoothly as he handles a sailboat in the open Pacific—and who’s also known for his “007” charm in the background screening world. This week, we dive into a fascinating conversation with Craig Caddell, who’s seen the evolution of our industry from three guys in a narrow room to a…
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