Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
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Richard Hartley, CEO: Cytora: Decision ready risk - the future of commercial insurance (299)
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From episodes 68, 227 and now episode 299, InsTech has consistently caught up with Cytora and followed the company’s growth and expansion. Alongside Google, Cytora supported InsTech’s March event in New York, after which Matthew Grant caught up with Richard Hartley on the company’s growth, entering the US market and its impact on the insurance indu…
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Dani Katz, Co-founder & Director: Optalitix: Fix the roof while the sun is still shining (298)
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Optalitix was borne out of the need for ‘optimization’ and ‘analytics’, as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs. Robin Merttens spoke to Dani about the spreadshe…
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Ben Ruddle, Senior Principal: Publicis Sapient: Beyond Beige - The untapped potential of underserved niches (297)
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Robin Merttens is joined by Ben Ruddle, Senior Principle in Strategy at Publicis Sapient, to discuss how technology can help insurers cater to customers outside the typical insurance model. The discussion covers the concept of 'Beyond Beige,' focusing on the opportunity to serve individuals and businesses with unique or specialized needs that stand…
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Verena Brenner, Founder: HDI TH!NX: Insurer-led innovation (296)
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HDI TH!NX was founded in 2019 by Verena Brenner, initially operating within the German insurer HDI Global, as an incubator for IIoT solutions. Now providing software to support risk management applications for insurers and insurance clients, tune in to hear Verena discuss the mechanics behind founding a startup within an insurer and the company’s d…
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Dr Avi Baruch, Previsico & Allison Whittington, Zurich Municipal & Mark Murphy, Donaldson Timber: Managing your flood risk - stories from the frontline (295)
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How would your clients describe you? This week on the podcast we have taken a slightly different approach and brought Previsico’s clients, Zurich Muncipal and Donaldson Timber, to discuss how Previsico has helped them with flood risk management. Previsico provides real-time flood forecasts, as part of its mission to reduce global flooding impact, b…
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Mark Fermor, Non-Executive Director: GeoSmart: Groundwater - the hidden predictor of future flood loss (294)
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Groundwater flooding poses a great risk to properties in the UK but remains much less widely modelled than other types of flooding. This week, Matthew Grant caught up with Mark Fermor at GeoSmart, a company specializing in flood data analytics in the UK. They discuss GeoSmart's role in providing detailed flood risk assessments, leveraging their adv…
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Chris Temple & Christine Brogan: PwC: ESG - from ambition to action (293)
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PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals. The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduct…
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Tom Wilde, CEO: Indico Data: Better decisions with better data (292)
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“This economy we are heading into [...] we are referring to as the decision economy”. Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data. Data is important in our current 'decision economy'. Indico Da…
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Marty Smuin, CEO: Arturo: Protecting against assuming unsustainable risk (291)
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Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform. A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a…
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Tim Rayner, CEO: Verisk Specialty Business Solutions: Innovation in the London Market (290)
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Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market. Key talking point: Growth and opportunities in the specialty m…
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John Mullen, President and CRO: Guidewire: A view from the top (289)
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Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovati…
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Adrian Coupland, Head of Sales: Earnix: Agile pricing for a world of change (288)
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In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new pro…
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January news - $73 million funding, ships, war and thunderstorms (287)
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After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month. If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that …
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Sarah Woolliscroft & Wayne Calderbank: Synergy: Passionate about claims management (286)
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In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence. Synergy originated as a sol…
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James Orchard, CEO: QBE Ventures: Driving strategic value through corporate ventures (285)
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This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals. The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with intere…
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Garrett Koehn, CRC Brokerage & Gordon Wintrob, Newfront: Brokers using generative AI today (284)
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This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now. Garrett and Gordon talk about how generative AI can improve the c…
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Colville Wood & David Fearne: Cognizant: The power and surprises of generative AI in practice (283)
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Cognizant is a global professional services company helping companies across different industries with generative AI. Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to au…
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Jamie Crystal, CEO & Co-founder: MIC Global: Simple microinsurance for everyday risks (282)
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In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage. MIC uses a business-to-business-to-customer (B2B…
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The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not - humans will be back in the loop next week. Interested to find out more about how insurers are using AI. Sign up to our Generative AI newsletter here. If you like what you're hearing, please leave us a review on whichever platform you use or …
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Partners’ Chat - Storm clouds and silver linings (280)
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This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about. Talking points include: Our increasin…
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Bas de Goei, Director of Growth Marketing: Instabase: The AI application platform for unstructured data (279)
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Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquel…
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James Gillespie & Grant Dewar: Aon Strategy and Technology Group: Progress, Partners, Plans and Prog Rock (278)
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This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG). In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to desc…
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Beyond the headlines: revealing the stories behind the insurance news (277)
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We’re piloting a new style of podcast this week and borrowing the InsTech podcast channel to test this out. If you are wondering what is going on behind the news items you read about in insurance or technology then this new podcast is for you. We’re bringing together experts, founders, insurers and some well know figures to tell us the news items t…
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Salman Siddiqui, Moody’s Analytics & Adhiraj Maitra, Canopius: State of the Market 2023: Incorporating ESG into P&C underwriting (276)
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What drives insurers to look into adopting Environmental, Social, and Governance (ESG) factors into their underwriting processes? Salman Siddiqui at Moody’s Analytics and Adiraj Maitra at Canopius join Matthew Grant in this podcast to discuss ESG and sustainability in the insurance industry, centring the conversation around the recent Moody's repor…
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Jacques Bosch & Piro Vorster: Inversion: Co-founder stories - winning despite the challenges (275)
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Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion's founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the various secrets to success the founders have picke…
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Sid Jha, Founder & CEO: Arbol: Managing climate risks - parametric and beyond (274)
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Arbol, an MGA specializing in parametric insurance, has been rapidly growing and expanding since we last spoke a year ago. Arbol recently announced a partnership with reinsurer Beazley, enabling them to deploy capacity in the US for weather risks. Tune in to Henry Gale, Senior Research Analyst at InsTech as he speaks to Arbol’s CEO, Sid Jha, about …
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Mark Varley, Founder and CEO: Addresscloud: Helping insurers understand geographic risk (273)
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Addresscloud has grown from a team of three to a team of eleven since InsTech last spoke to Founder and CEO, Mark Varley. In this episode, Matthew’s discussion with Mark covers Addresscloud’s core services such as geocoding and peril risk assessment, and its recent launch of a new management platform called Addresscloud Risk. Tune in to hear more a…
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Kristofer le Sage de Fontenay, Insurance Leader UK: Capgemini: Solving client pain points with the power of digital (272)
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Capgemini is an information technology services and consulting company which partners with businesses to develop innovation solutions. In this episode, Matthew Grant speaks to Kristofer le Sage de Fontenay, Insurance Leader at Capgemini, about the company's investment in generative AI. Capgemini is focusing on helping clients solve their pain point…
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Jason Liu, CEO: Zywave: Focus on the customer front-end (271)
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Zywave provides a platform of modular solutions that enables digital distribution and revenue operation optimisation for insurers and brokers. Over the past five years, the company has made ten acquisitions, spending nearly $1 billion dollars to bring leading brands and innovative companies together under one unified organization. Join Matthew as h…
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Liselotte Munk, CEO: Fadata: A rare chat with a female CEO in insurance technology (270)
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Robin speaks to Liselotte Munk, CEO of core administration system provider Fadata, available across all major lines of business to help insurers contribute successfully to the security and well-being of customers. Join Robin and Liselotte as they discuss meeting customer demands in an increasingly digital world, the benefits of a diverse and global…
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Jakub Dryjas: CEO, Tensorflight: Connected property data (269)
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Tensorflight uses AI, aerial and street view imagery to provide property data for risk analytics on commercial, personal and industrial properties globally. Matthew Grant was joined by Jakub Dryjas, CEO of Tensorflight. They discuss various topics including the importance of partnering, advances in commercial property information by using AI, and t…
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Jonathan Gonzalez: Co-founder & CEO, Raincoat: Enabling parametric protection that scales (268)
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What does parametric insurance mean to Jonathan Gonzalez, Co-founder and CEO of Raincoat? Raincoat is a technology company that works with brokers and insurers to develop and distribute parametric climate insurance for consumers in at-risk regions. The company is involved in parametric schemes around the world and aims to extend parametric protecti…
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Sam Taylor & Paul Merrey: KPMG: Generative AI - the insurer’s guide (267)
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Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI. In this podcast, Matthew Grant speaks to Sam Taylor …
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Anthony Joseph & Andrew Caswell: PwC: Faster and better decision making - scaling up specialty insurance (266)
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The first podcast in our series with PwC touches on the Scale-up programme for insurtechs and the key to transformation in speciality insurance. Matthew Grant speaks to Anthony Joseph, Partner and Andrew Caswell, Director of Insurance Consulting at PwC UK, on why insurers are now progressing with the move to digitization, what transformation really…
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Gavin Spencer: Chief Insurance Officer, Parsyl: Insuring perishables - bridging the data divide (265)
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Parsyl is an integrated risk management and insurance solution for supply chains in food and health, which underwrites policies globally via its managing general underwriter in the US, its Lloyd’s cover holder and its Lloyd’s syndicate (Syndicate 1796). Robin Merttens is joined by Gavin Spencer, Chief Insurance Officer at Parsyl, to discuss how the…
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Richard Garry: CCO, Gamma Location Intelligence: Managing climate risk at home (264)
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The climate has been on our minds since the record-breaking summer heat we had across the world. In this podcast we turn to matters closer to home. In this episode, Matthew speaks to Richard Garry, CCO at Gamma Location Intelligence, which provides software and data services to help insurers understand location risk and climate. Tune in to find out…
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Amrit Santhirasenan: Co-founder & CEO, hyperexponential: Pricing decision intelligence for insurers (263)
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This week on the podcast Matthew speaks to a returning guest, Amrit Santhirasenan who is the Co-founder and CEO at hyperexponential. Their discussion focuses on pricing decision intelligence and what this means for insurers. Listen to find out more about hyperexponential’s evolution as a start-up since Amrit previously spoke on the podcast in 2019,…
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David King, Artificial Labs & James Slaughter, Apollo Underwriting: Augmented underwriting technology with human expertise (262)
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This week on the podcast we go into detail about an exciting partnership between two InsTech members. Robin Merttens is joined by David King, Artificial Labs and James Slaughter, Apollo Underwriting, following the two companies announcing an augmented underwriting collaboration. The portfolio will be underwritten Apollo's 1969 syndicate and will ru…
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Curious George meets Bob the Builder (261)
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In this episode Robin Merttens moderates a panel discussion organised by Optalitix and hosted at Lloyd’s. Joining him were Dani Katz, Optalitix; Alison Quinlivan, Google; Ruta Mikiskaite, Swiss Re and Chris Mullan, Eigen Technologies. The discussion touched on how the future of insurance is being changed by new technology and data sources and how t…
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Paul Templar & Greg Massey: VIPR: Data-driven intelligence (260)
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Matthew Grant is joined by Paul Templar, CEO and Co-founder of VIPR, and Greg Massey, US Advisor for VIPR. VIPR was founded in 2009 in the UK but has continued to grow and is expanding into the US following funding from PE firm Tenzing in 2020. Paul Templar has been with the company since its early days and Greg Massey joined recently having former…
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Matthew Grant: CEO, InsTech: Generative AI - what’s really going on (259)
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Last week on the podcast we found out what Chat GPT had to say about InsTech. This week Matthew previews our newsletter on generative AI, particularly who is using it and where are we on the hype cycle. For the curious, we have released a monthly newsletter dedicated to exploring the uses of generative AI across insurance. Topics covered include: T…
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Partners’ Chat - Handmade by Humans: Robin Merttens and Matthew Grant (258)
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We’re back with another “Partners’ Chat” as Robin Merttens and Matthew Grant reflect on what has happened in the world of innovation and insurance and where it is going next. The conversation touches on InsTech’s various events in the year so far, the success of InsTech’s recent carbon offsetting report and a look forward to the progress being made…
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Tim Quayle, OneAdvent & Matt Jones, Cowbell: The plumbing and wiring for successful insurance businesses (257)
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Launching a new insurance business is hard, particularly for those with limited experience in the complexities of a regulated market. OneAdvent can help. Joining Matthew this week are Tim Quayle, COO at OneAdvent and Matt Jones, Chief Strategy Officer at Cowbell, a cyber insurance company entering the UK market. We cover some of the important areas…
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Ali Smedley: Senior Research Analyst, InsTech: Carbon offsetting: the insurance use case (256)
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Reaching emission reduction and sustainability goals is becoming more important than ever. Supporting the carbon markets, including through new insurance products, can be a key way of doing this. This week Matthew Grant speaks to InsTech’s own Ali Smedley - Senior Research Analyst and author of “Carbon offsetting: the insurance use case”. To learn …
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Yann Barbarroux: Co-founder & CEO, Otonomi: Supply chains, cargo delays and parametric insurance (255)
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While supply chains are under increasing pressure, many losses associated with cargo delays go uninsured. If shipments are late, perishable goods are lost, business is interrupted and budgets are overspent. Henry Gale speaks to Yann Barbarroux, CEO and Co-founder at Otonomi about the insurance product the company has built to cover supply chain del…
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Richard Tyler & Eric Butler: Phinsys: Financial reporting - one place, all the time (254)
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Technology comes in many forms - some of it is very visible and accessible - but a lot of the important technology is working away out of sight - and usually out of mind. And many of the most successful companies are those that are building out this critical infrastructure. Richard Tyler, Founder and CEO of Phinsys and Eric Butler, Head of Americas…
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Andy Moss: Co-founder and CEO, Send: The one-stop shop for managing insurance submissions (253)
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Send offers modular commercial insurance software to insurers, reinsurers and MGAs. The core offering is an underwriting workbench that supports from initial enquiry to bind. It’s a single place for underwriters to access data, documents and decision points. New insurers can use it as a core system, or for more mature companies, it can be bolted on…
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Peter Lacovara: Head of Commercial, Floodbase: Making parametric flood insurance possible (252)
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Flood events are increasing around the world, with many losses uncovered by insurance. Whilst parametric solutions can help provide new capacity to insure catastrophic risks and widen access to insurance, parametric flood insurance is not yet as widespread as parametric covers for hurricanes or earthquakes, due in part to data and modelling challen…
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David Schmid, Reask & Brian Espie, Kettle: Building transparent coverage for hurricane risks (251)
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The Florida insurance market has faced numerous challenges in recent years. For insurers to underwrite profitably in Florida, having the right hurricane reinsurance is essential. David Schmid, Head of Parametric Products, Reask and Brian Espie, Chief Underwriting Officer, Kettle, join Henry Gale to discuss the new parametric reinsurance solution Ke…
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Louw Hopley: Co-founder and CEO, Root: Move fast and stay flexible with embedded insurance (250)
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Matthew Grant is back talking to another co-founder of a successful technology company. Louw Hopley is Co-founder and CEO of Root which is providing technology to support embedded insurance for companies in South Africa, UK and other countries. Topics include: The advantages of building technology for companies in South Africa What an API really is…
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