Your Customer Success Manager is your biggest advocate – but are you making the most of that relationship? In the latest episode of the athenahealth podcast, we chat with the director of finance at an urgent care organization in Colorado (athenahealth customers since 2009) about how learned to be proactive with her CSM to get the help she needs to …

Your practice is unique, and so your patient banner in athenaOne should be unique as well. As of the Fall 2024 Release during the week of November 11, you’ll be able to add, remove, and rearrange the primary patient banner cards – and even create custom cards, based on the needs of your organization. We sat down at Thrive with a leader at an FQHC i…

We were thrilled to welcome Dr. Bobby Mukkamala, president-elect of the American Medical Association, who joined at Thrive, our annual user summit in late October. As part of his visit, Dr. Mukkamala discussed a top priority that the AMA shares with athenahealth -- averting Medicare physician payment cuts looming in Congress. To learn more or lend …

The latest episode of the athenahealth podcast introduces you to athenaConnect, a new tool that will provide a centralized view of your practice’s connections and integrations to and with athenaOne. The My Connections dashboard will provide a comprehensive list of current integrations, enabling users to see their current connections, understand the…

Thrive, athenahealth’s annual summit, brings together over 2,000 users, partners, and leaders within the healthcare community from across the country in late October to connect, learn best practices, and share new perspectives on some of the biggest challenges that are facing us in healthcare. Register by October 9 at https://web.cvent.com/event/4c…

We've made numerous updates to our free training offerings for athenaOne customers aimed to help you train both new and tenured staff on athenaOne in a way that best aligns with the needs of your practice. In the latest episode of the athenahealth podcast, we run down the ways clinicians and staff can get the training they need to navigate athenaOn…

You went to medical school to learn to treat patients, not to learn to code claims. In the latest episode of the athenahealth podcast, Dr. Nele Jessel walks through the Enhanced Diagnosis feature (now in testing, and coming to all athenaOne customers in 2025) that aims to reduce the administrative burden on clinicians at a time when value-based car…

Administrative burden is driving rampant clinician burnout. Value-based care programs are becoming more complex. Patients are demanding better tools to engage with their care team. In the latest episode of the athenahealth podcast, CEO Bob Segert provides his perspective on the rapidly changing healthcare industry – and how we plan to support you t…

As of the Summer 2024 Release, your patients will be able to fill out numerous check-in forms digitally – and the information in the forms will flow into structured data fields in athenaOne, reducing or eliminating the need for office staff to input that data in athenaOne. Learn more about what we have planned for Enhanced Self-Check-In workflows i…

athenaOne is already the most flexible, configurable, and agile solution available to clinicians, but we’re now building comprehensive tools and support models to empower these specialists with the tools they need to provide the best possible patient care. Hear more about our plans to better support specialties like urgent care, women's health, and…

Unlike other day-to-day expenses, medical bills can take patients by surprise -- making it more difficult for them to pay their balances promptly, which in turn puts more work on office staff to collect those payments. In the latest episode of the athenahealth podcast, we walk through some of the tools you have to facilitate digital patient payment…

In the Spring 2024 Release, we're rolling out several features designed to help you get your claims submitted faster and cleaner, ultimately getting you paid faster. Today's podcast goes in-depth on new features like Automatic Claim Creation, the Claim Assistant sidebar, and more -- coming to athenaOne the week of March 18. This episode of the athe…

No two patients are the same, and no two clinicians practice medicine exactly the same way. In our latest episode, Dr. Nele Jessel walks us through ways clinicians and departments can customize workflows like order sets (including making changes at the point of care), questions asked on order entry, vaccine orders, and more. Love the podcast? Leave…

When clinicians have the right patient data at the right time, they can drive better outcomes -- and their organizations can thrive in value-based care programs, too. Get an in-depth look at the athenahealth ecosystem and the way we're partnering with numerous sources of patient data to ensure clinicians have the full story. You can even hear about…

Our goal is to help clinicians spend more time with patients and less time in front of a computer. In a world of micromoments – those seconds and minutes when you’re waiting in line for coffee or walking down the hallway – a little efficiency can add up to hours of time saved each week. Learn more about how the athenaOne mobile app, a comprehensive…

The Fall 2023 Release takes place during the week of November 13. For even more information on the Fall 2023 Release, check out the Fall 2023 Release Walk-through or review the Release Centers on the Success Community. Have a topic you want us to cover in a future episode? Email podcast@athenahealth.com.…

The Alaska Provider Network is a clinically integrated network (CIN) -- a group of independent healthcare providers who collaborate on best practices to improve cost, quality, and patient care, as well as the efficiency and wellbeing of providers. The largest benefit for the members of Alaska Provider Network is access to collective data. Clinician…

This month, we take an in-depth look on how proposed cuts to Medicare payment rates threaten to jeopardize patient access to care – and your rates of reimbursement. What can you can do about it? Listen to learn more – and visit FixMedicareNow.org for even more information.athenahealth tarafından oluşturuldu

We know your focus is on caring for the patients in your community -- but we also know you can't provide the best possible care if you're not getting paid for the services you provide. We go in-depth today on tips and tricks for reducing the manual work involved in claim submission and other billing workflows in athenaOne. Don't forget to register …

Now, more than ever, patients are discerning consumers -- and patients want to be able to book appointments, complete pre-appointment tasks, and pay their bills from their digital devices, at their convenience. In this conversation with Curtis Sherbo, who leads the patient experience division at athenahealth, we walk through the tools available in …

Get an in-depth overview of the enhancements to clinical workflows -- including the first in a series of updates to the Clinical Inbox -- in athenaOne in the Summer 2023 Release, coming during the week of July 24. To learn more about the new features, check out the Summer 2023 Release Centers on the Success Community Be sure to register now for Thr…

Every major enhancement we release in athenaOne undergoes extensive alpha and beta testing with users like you. Want to make your voice heard by getting involved in testing features before they're released to everyone? Interested in learning more about available alpha and beta tests? Check out the Product Research and the Active Alpha/Beta Opportun…

Our goal is to build the athenaOne that best supports your patient care -- and we can only do that by partnering closely with clinicians and staff who use athenaOne every day. Hear from the members of the Clinical Advisory Board, clinicians and administrators from around the country who meet regularly with athenahealth engineers to give their input…

Rules, regulations, and requirements for Quality programs are complex and constantly changing -- but we're here to help. Hear from two of the experts who work to support your success in Quality programs on the steps you can take now to set yourself up for easier and more successful Quality submissions for PY2023, particularly with MIPS. Want to kno…

Hear from Chief Product Officer Paul Brient about the enhancements coming in the Spring 2023 Release during the week of March 20, including the new athenaPatient app and added automation to insurance card selection and claim updating workflows. For more information on the Spring 2023 Release, check out the Success Community. Be sure to check out th…

This episode was presented by Qure4u; click here to learn more about Qure4u. Interested in learning more about other Marketplace partners? Visit marketplace.athenahealth.com. Your patients can manage almost everything about in their lives on their phones. As of the Spring 2023 Release in March, your patients will be able to message their care team,…

Clinicians don't go into medicine to do paperwork. Clinicians go into medicine to treat patients. Many tools and features in athenaNet are designed to reduce clicks, cut down on documentation time, and increase the quality of your patient care -- and Dr. Nele Jessel (Chief Medical Officer at athenahealth) and Dr. Jamila Battle (an athenaOne user fr…

Though the onset of the COVID-19 pandemic is nearly three years behind us, telehealth remains an essential part of patient care for many clinicians. We take a look at how patients and practices are utilizing telehealth across the healthcare industry -- and specifically within athenaOne, via athenaTelehealth. We're joined by Jessica Sweeney-Platt, v…

An in-depth look at the clinical workflow enhancements in the Fall 2022 Release with Dr. Nele Jessel, Chief Medical Officer at athenahealth.athenahealth tarafından oluşturuldu