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Talent Management Truths is the podcast for Talent Leaders looking for inspiration AND real-life examples of lessons learned and successes realized. Your host is Lisa Mitchell, Founder and President of Green Apple Consulting and former Talent Management leader in corporate Canada for over 20 years. Lisa is on a mission to give Talent leaders in Learning, Talent, HR, Employee Experience and Organizational Development the support they deserve so that they in turn expand their positive impact o ...
 
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show series
 
“Do I even WANT that?” - LIsa Mitchell Do you ever experience a pang of envy when scrolling through social media? Or perhaps when you’re tired or run down, you’ve noticed you tend to feel a bit “woe is me?” Like you don’t have enough? ARE not enough? Listen to this very quick episode for some helpful reframing. In this episode of Talent Management …
 
“Everyone has a story.” - Magdalena Duleba-Lapensee Whether you use search firms in your organization or are interested in working with one for your own career, this episode is a must-listen. Today’s war for talent is real. It’s critical to be strategic about your talent acquisition practices and not settle for status quo. My guest is Magdalena Dul…
 
“Flexibility is inclusivity.” - Clare Kumar In this time of talent shortages and so-called “quiet quitting,” organizations are working to switch up their approaches to hiring and developing and retaining their people. That’s why being inclusive in the design and offering of programs that support employees is essential. When it comes to how YOU lead…
 
“We are all in the people business.” - Shelagh Cummins Have you ever mused about starting your own business? Or perhaps you have, and then returned to the job world. The two worlds are different, yes - and they share many similarities when it comes to what effective team leadership looks like. Today’s guest shares some clear examples of language an…
 
“Given the pace and volume of work these days, it’s critical that Talent leaders take the time to identify their most essential productivity-boosting activity.” Lisa Mitchell Do you sometimes wonder at the end of the day where all the time went? Do you ever write down a task you’ve already done on your agenda just so you can check it off? Me too. A…
 
“I was surprised - it doesn’t matter what experience you have [as a newcomer].” - Nadiia Lagutina Can you imagine packing up your whole life and your child and leaving your home because staying in a basement with bombs raining down outside is simply not an option? Can you imagine not being able to find a comparable position and salary in your new c…
 
“The [employment] landscape is going to change. It never stays the same.” - Sandra Sears Are you responsible for Talent Acquisition? Do you collaborate with search and staffing firms? Have you noticed some interesting new trends showing up in terms of candidate behaviour and the broader labour market? Then this episode is for you! My guest is Sandr…
 
“Instructional design [skills] are really powerful as a business person.” - Caitlyn Beattie Thinking about a career move? Or perhaps you want to shift - now or later - from generalist to specialist or the other way around? Listen into this discussion to spark your thinking! My guest is Caitlyn Beattie. Caitlyn is an established Human Resources lead…
 
“Now, there’s no shame in making mistakes. It’s how we learn a lot of the time. But what if you could AVOID some of the most common mistakes in the first place?” - Lisa Mitchell Today I'm revealing 3 of the most common mistakes I’ve observed Talent leaders make - or that I’ve made myself. In this episode of Talent Management Truths, you’ll discover…
 
“Where can I get things for free and where can I get discounts?” - Tracey Bissett Are you taking full advantage of all your benefits? Or are you leaving money on the table? Today’s episode is a bit of a departure for the show. Instead of focusing on Talent Management and HR, we are focusing on YOUR financial fitness, both personally and at work! My…
 
“How do we make it so that [people] SEE themselves in the process?” - Suzannah Kelly There’s nothing more disheartening than designing or implementing a program or process and seeing it land with a thud. That’s why it’s critical to involve your stakeholders early and often! Listen to this episode to be inspired around how to help people see themsel…
 
“We all know the best people don’t apply.” Lou Adler Have you ever been frustrated by a small talent pool, a lack of qualified candidates, or by hiring managers fixated on candidates having certain degrees or credentials? If yes, this episode is for you. My guest is Lou Adler. Lou is the CEO and founder of Performance-based Hiring Learning Systems …
 
“Openness, humility and curiosity are hallmarks of people in Talent Management roles.” - Lisa Mitchell What’s the best way to celebrate a key accomplishment milestone - such as the one-year anniversary of your podcast? Why, with family! My 16-year-old son Patrick is the interviewer in this conversation where he helps me reflect on the challenges an…
 
“People need to realize that that [performance] conversation is a right, not a privilege.” - Lynda Keating Have you ever filled out a survey or attended a focus group - providing lots of ideas and feedback - only to notice that nothing ever came of it? Me, too. :) In this discussion, my guest and I discuss how to use feedback data to move from a pe…
 
“It’s learning in real time, really. Because you can read about swimming and watch videos, but you don’t know how to swim. There’s information out there, courses and learning, but applying it - we’re doing that right away.” - Candace Brereton This episode is the SECOND of a 2-part series covering my panel interview with several members of The Talen…
 
“[The practice of reflection] has been such a powerful takeaway personally, and also the learning for me and my work groups, to make sure that we’re building in that reflection opportunity for my people and for myself.” Susan Salomone This episode is the FIRST of a 2-part series covering my panel interview with several members of The Talent Trust, …
 
“Be vocal about what you need from an organizational space.” Sheila Austin Balancing parenthood and career can be challenging - especially when a senior leader tells you that your maternity leave erases all your previous experience! Tune into this episode to learn how my guest learned to advocate for herself and how this contributes to how she lead…
 
“The employee voice is instrumental in how you shape your programs.” - Kristy Jones So what makes an employee’s experience memorable and meaningful? A sense of belonging is at the heart of it. In this discussion, my guest walks us through the 5 components of the Belonging Model that they leverage in her organization. LIsten in for reflections on ho…
 
“[In creating our EVP]...there was a real opportunity for us to own the human side.” - Keri Fraser It seems like so many Talent Leaders I work with right now are charged with leading the creation of their organization’s Employee Value Proposition (EVP) and employer branding. The EVP is often a major undertaking, even in smaller organizations. So - …
 
“Policies have a tone of voice.” - Lewis Eisen Policies have a tone of voice. Getting that tone right is key in influencing people to actually follow the policies. Unfortunately, the tone of written policies in many organizations has not kept up with the shift in how leaders actually speak with their employees in modern times (ie., respectfully). M…
 
“Reflection is the path to a calm and intentional state.” - Lisa Mitchell Today I’m musing about the role of reflection in combating overwhelm and moving us forward. In this episode of Talent Management Truths, you’ll discover: 🍏 What accelerant and glue have in common :) 🍏 The only thing you need to do when you think you have no time to stop and r…
 
“People understand [values] when info is transparent and shared.” - Lynn Ardizzi At the end of the day, when it comes to where you work, do the values really resonate for you? This is a question that today’s guest asks regularly - of herself at work and of her adult kids. Many organizations have a list of values on the wall in various conference ro…
 
“The Talent world is grey, and there are very few things that are black and white. The black and white things are usually legal and ethical. Living in the grey is about possibilities.” - Helen Ashton HR can feel like a very black-and-white place sometimes - especially for the people it serves. People in Talent and HR usually acknowledge that the wo…
 
“Evaluate what things technology can be used to enhance, and what are those things where we still need a personalized touch.” Christopher Garnett The health care sector is complex. It’s especially so during a global pandemic! How do you deal with the annual, repetitive mandatory trainings - on top of development programs? How can you better leverag…
 
“When I support Talent Leaders, they in turn are better positioned to support the thousands of people relying on them for essential programs and tools.” - Lisa Mitchell Today I’m taking you behind the scenes here at Green Apple Consulting - a bit of a sneak peek into our world and the work that we do. I’m going to answer questions that people ask m…
 
“Inclusion first.” - Naomi Mercer What do DEI efforts in the Military and in the American Banking world have in common? They have both benefited from the expertise and support of today’s guest! Listen to this episode for her fascinating career story, insightful examples of inclusion and compelling stories of how she has helped many teams embrace DE…
 
“The vision to bring HR and Marketing together is a good one because it allows us to leverage our strengths.” Sherri Evans How do you help employees understand your brand promise - and align their performance and engagement to it? Sometimes, organizational silos can make alignment difficult. In this episode, we get a peek behind the curtains at an …
 
“Culture is the accumulation of smaller moments.” - Keira Torkko What IS organizational culture? What are all the components and how do you create the culture you want? These are complex questions - and yet they are critical to the work of Talent Leaders. Listen to this episode for insights on building and sustaining culture. My guest is Keira Tork…
 
“What’s the point?” - Paul Eisen What’s an example of an online system, process or tool you’ve used that has caused you frustration? Perhaps it was a bank machine, or an online purchase website, or a work process with a million hand-offs and approvals. Chances are, my guest did not work on the User Experience (UX) design aspect of those projects! M…
 
“HOW are you creative?” - Lisa Mitchell What does creativity mean to you? Creativity is the theme of the month in my mastermind program for Talent Leaders, The Talent Trust - and so I’ve been thinking a lot about creativity and how this quality is often misunderstood. For many of us, we think that if we do not know how to draw or paint, that we som…
 
“Leave any judgments and any assumptions or jumping to conclusions at the door.” - Melissa Law All of us share the experience of being new into a role or organization - at least once! It can be uncomfortable AND exciting. And yet it can be easy to forget that mix of emotion when it comes to designing or sustaining onboarding programs and processes …
 
“The individual employee must drive the individual career path…they are in the car as the driver and we will help navigate.” - Pete Needham Are you intrigued by the idea of employee-led development? Of truly partnering with employees related to their performance and development? Then you are in for a treat with this episode. Learn the role of empat…
 
“From a leadership standpoint, [the DEI journey] takes humility, it takes curiosity, it takes grit, it takes boldness, and it takes stamina.” -Rachel Baptiste If you’ve been feeling a bit at sea about how to begin - or go deeper with - your organization’s DEI efforts, this is a must-listen episode. You’ll hear insights about working with leaders an…
 
“While you may KNOW that different choices are in order, it's another thing altogether to actually follow through.” - Lisa Mitchell How blurred has the line between life and work become for you since the pandemic began? How easy or difficult is it for you to disconnect and refuel so you can focus on your most important priorities? Many of the peopl…
 
“This is where the ball is. This is where I’m going to spend some time.” - Luc Beaudry Asking the right questions is an art form. Sometimes these questions can create discomfort so it’s important to be intentional about how you create psychological safety in your approach to allow for the right questions to surface. Good question-asking ensures tha…
 
“Find ways for people to participate.” - Jenny do Forno How do YOU listen to your employees? How do you find ways for them to participate in change and the company’s success? Tune into this episode to refresh your passion for listening to the people you serve and for treating them as fully-formed adults. My guest is Jenny do Forno who is the Talent…
 
“DEI work is deep work. You can’t create systemic change unless people have adequate time for self-reflection and self-awareness and behavioural change.” - Carrie Burd DEI training is more and more commonly available, and this is a good thing! It can, however, be daunting in terms of figuring out what credential to pursue as a Talent Leader, and ho…
 
“Fit is not static.” - Jan van der Hoop Talent Acquisition is a critical part of a company’s ability to function effectively. The idea of screening or interviewing for job and company fit is not new - we can all agree this is an important factor in the whole process. But where does it belong in the process itself? In this episode, your ideas about …
 
“What does this person bring or add to our company?” - Heidi Hauver Traditionally, companies talk about cultural fit, and may look for linear, progressive career paths. Today’s interview suggests we turn those traditions on their head and look at what people (including ourselves) can ADD to a particular context, vs. how they fit. We also discuss wh…
 
“We can help people through this journey…of uncertainty and negativity.” - Shelagh Ell In programs that teach Adult Education and Workplace Learning, the first module is typically Needs Assessment - for good reason! Needs assessment is a skillset that goes beyond interviews and checklists - it requires a healthy dose of EQ and an ability to speak y…
 
“If you made widgets, then you would take the time to upgrade your machines…so that the widgets they produce become better and better. But we don’t have machines. We have people.” - Gillian Kufsky How can we truly support high-potential talent in organizations? What do they struggle with most and what can we do about it? Tune into this episode to l…
 
“When you want to make TRANSFORMATION happen - your own, or your organizational culture’s, you can’t simply WING it!” - Lisa Mitchell Are you struggling to schedule and spend ENOUGH deliberate time on strategy, innovation, creativity - the long-term big stuff that truly matters? Organizations move fast. That’s the reality. It can be so easy to get …
 
“Engagement in and of itself isn’t good enough. Are we focused on the right things, and are we organized around what matters?” -Tara Lockyer Employee Engagement is a key indicator of success for most organizations and is a critical component for retention in a hot labour market. And yet, what if you have ultra-high engagement scores that don’t corr…
 
“As a Talent Management practitioner, we can get a bit tied up in what we see, and the latest buzzword or what we think we know from our seat of expertise. But the reality is, our experience is not the same as that of our many employees.” -Allyson Whiteley As we head into the third year of the pandemic, the world is exhausted and there has been a m…
 
“If I’m not visibly inclusive, I’m not inclusive.” -Cheryl Bardouille One of the most important focus areas for Talent Leaders is DEI - Diversity, Equity and Inclusion. In recent years, organizations have been investing more and more in supporting DEI and creating truly inclusive cultures. It’s a continuous journey of learning and growth for all, t…
 
“Commit to dedicated check-ins with yourself, and treat them as though they are meetings with your biggest VIP client, that you’d never dream of cancelling.” -Lisa Mitchell Are you contemplating some big, scary goals at work or at home this year? Maybe you haven’t started them yet, or you have - and then got stuck and put them by the wayside. Well,…
 
“Make sure that whatever you create is scalable, whether up or down.” -Krista Clark Have you ever implemented a wonderful program that you worked incredibly hard on - and then were dismayed later on (after months? years?) when it became apparent that it was no longer making the grade? It’s easy to let things be as they are, and yet that’s how oppor…
 
When it comes to succession planning], one of the most important things is to learn to walk before you run.” -Melissa Law Succession planning is often a core responsibility for Talent Leaders. So much so, I decided to dedicate an entire episode to the topic. From ideas for how to do 9-box right, to whether it’s time to move on from the 9-box, we co…
 
“Trying to understand and learn from others is key to continual success.” -Deborah Scott Ever wonder why certain companies get a spot on those “Top Employers” lists? Have a listen to this episode for some insider information on how to craft a compelling culture that employees want to be part of. My guest is Deborah Scott who is VP of HR and Facilit…
 
“When I choose to do the opposite of what I feel like doing - curling up in a lonely ball for instance - and just reach out a little to my brilliant network of friends and colleagues and clients and acquaintances, I start to come back to myself.” Lisa Mitchell As Covid and the headlines wear us down even further - it can be easy to retreat inside o…
 
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