En iyi S&op podcastleri (2024)

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40. Why does community matter for organisations? 33:00

6d ago33:00

33:00

In this episode, we discuss: Why does community matter for organisations? We are joined by Jaclyn Pascocello, she is the founder of Fabrik. We chat about the following: What are the trends in people and the connections they are building and want to build? Where should the L&D budget be spent? Is it part of the company's responsibility to help foste…

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39. What are the priorities for COO’s in 2024? 44:18

13d ago44:18

44:18

In this episode we discuss: What are the priorities for COO’s in 2024? We are joined by Cameron Herold, he is the founder of the COO Alliance and author of the Second in Command. We chat about the following: What are the priorities for COO’s in 2024? How should we think about budgets this year? How is the COO role changing? What are the commonaliti…

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38. Life Lessons 53:44

20d ago53:44

53:44

In this unique episode, Bethany Ayers and Brandon Mensinga share their personal stories. This episode is simply titled: Life Lessons. Bethany and Brandon are experienced scale-up COO’s and the co-hosts of the Operations Room. We chat about the following lessons: Know where you want to go Lean into the fear Don’t try to be somebody else Focus on the…

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37. Which HRIS do I need? 45:42

27d ago45:42

45:42

In this episode we discuss: Which HRIS do I need? We are joined by Matt Bradburn, Founder & CEO of the People Collective. We chat about the following: What are our views on Rippling? Personio? Factorial? BambooHR? HiBob? What is a good vendor choice for a scaling company of a few hundred people that wants something that is very customisable? What i…

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36. What does a good COO framework look like? 34:28

1M ago34:28

34:28

In this episode we discuss: What does a good COO framework look like? We are joined by Simon Wakeman, former COO of TPXimpact and creator of the B3 Framework. We chat about the following: Are investment bets the responsibility of the COO? What is an operating model? What is minimum viable governance? How much process is too much process? How to bes…

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35. Is wellbeing a complete waste of time? 52:36

1M ago52:36

52:36

In this episode we discuss: Is wellbeing a complete waste of time? We are joined by Gethin Nadin, cited as one of HR’s Most Influential Thinkers and author of the bestseller “A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations.” Bethany and I discuss: What is the COO’s role in solving workplace stress? Wha…

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34. How do you build an organisation to compete with Google? 43:58

2M ago43:58

43:58

In this episode we discuss: How do you build an organisation to compete with Google? We are joined by Omid Ashtari, ex-COO of Streebees and President of Citymapper. We chat about the following with Omid: How do you think about organisational structure? How proactive should you be in anticipating organisational challenges? What is the highest impact…

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33. How do you scale from 100 employees to IPO? 46:03

2M ago46:03

46:03

In this episode we discuss: How do you scale from 100 employees to IPO? We are joined by Mark Logan, ex-COO of Skyscanner and currently Chief Entrepreneurial Advisor to the Scottish Government We chat about the following with Mark: What are the foundations of scale? How do you prevent command and control from creeping in? What goes wrong with organ…

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32. What can VC and PE backed operators learn from each other? 1:00:38

2M ago1:00:38

1:00:38

In this episode we discuss: What can VC and PE backed operators learn from each other? We are joined by Sam Smith, the founder & MD of PepTalks, a training provider for private equity backed CEOs and their management teams. We chat about the following with Sam: What are the types of PE companies? How are company valuations determined? How does the …

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31. How do you build a business that is smarter than you? 36:53

2M ago36:53

36:53

In this episode we answer the question: How do you build a business that is smarter than you? Our guest is Jennifer Sundberg, the co-CEO of Board Intelligence and author of Collective Intelligence. We discuss the following with Jennifer: Why is it so hard to get great conversations in business review meetings? How do you get good at asking the righ…

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30. Why is hybrid working an inclusivity issue? 45:31

3M ago45:31

45:31

In this episode we unpack the topic of: Why is hybrid working an inclusivity issue?. We talked with Brian Elliott, he is the co-founder of Future Forum, author of the bestseller How the Future Works: Leading Flexible Teams to do the Best Work of Their Lives We then discuss the following with Brian: What does the data say on return to work and the p…

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29. What is it like being COO of a private equity backed business? 52:28

3M ago52:28

52:28

In this episode we unpack the topic of: What is it like being COO of a private equity backed business? We are joined by Pete Harris, COO of Pipedrive. Bethany and I discuss: When are we at our best? Our worst? What are we passionate about in a business context? What is our why? We then discuss the following with Pete: Why the title COO versus CRO o…

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28. Do product leaders make good COO's? 43:58

3M ago43:58

43:58

In this episode we unpack the topic of: Do product leaders make good COO's? with Martyn Fagg, COO of Tillo and Matt Jones COO at ex-COO at ParentPay. Bethany and I discuss the following: What does a good product leader look like? What does a good product manager look like? We then discuss the following with Martyn and Matt: How did the transition t…

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27. How do you tame a visionary CEO? 45:46

3M ago45:46

45:46

In this episode we unpack the topic of: How do you tame a visionary CEO? with Rob Liddiard, B2B SaaS Founder (acquired 2022); Reformed Lawyer. Bethany and I discuss the following: Forecasting in 2024 Simplifying performance management Surfacing issues in leadership Documenting the processes of the company We then discuss the following with Rob: Is …

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26. The COO Role: Why Would You Ever Want the Job? 46:14

3M ago46:14

46:14

In this episode we unpack the topic of: The COO Role: Why Would You Ever Want the Job? with Chuck Orzechowski, CEO of the COO Forum. Bethany and I discuss the following: How do you avoid being the dumping ground for things that others don’t want to do? Why would you want the COO job? We then discuss the following with Chuck: What are the most commo…

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25. Do COO's have a two year shelf life? 37:30

4M ago37:30

37:30

In this episode we ask the unpack the question of: Do COO's have a two year shelf life? We discussed this topic with Casey Woo, CEO @Operators Guild. We discuss the following with Casey: What is the role of the COO? Why does the COO have a two year shelf life? If that is the reality, how should one think about their career? What does this mean for …

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24. Leadership Transitions: Uncompromising Strategies for Success 45:38

4M ago45:38

45:38

In this episode we unpack the topic of: Leadership Transitions: Uncompromising Strategies for Success with Andrew Duncan, Talent @ Atomico (ex-UpGroup) and Maddy Cross Partner @ Erevena (ex-Notion Capital) We discuss the following with Maddy and Andrew: Given the average tenure of senior execs in scaleups, what advice would you give execs and what …

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23. Cracking the Code: Exploring Emotional Literacy and Embodiment Part 2 49:10

4M ago49:10

49:10

In this episode we unpack the topic of: "Cracking the Code: Exploring Emotional Literacy and Embodiment” This is Part 2 in our emotional literacy and embodiment series. Our special guests are returning alumni with Divinia Knowles, Founder of the COO Roundtable and Maddie Fox, a leadership development coach across venture-backed organisations. We ar…

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22. Cracking the Code: Exploring Emotional Literacy and Embodiment Part 1 49:06

4M ago49:06

49:06

In this episode we unpack the topic of: "Cracking the Code: Exploring Emotional Literacy and Embodiment” This is Part 1 in our emotional literacy and embodiment series. Our special guests are returning alumni with Divinia Knowles, Founder of the COO Roundtable and Maddie Fox, a leadership development coach across venture-backed organisations. Betha…

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21. Transitioning Roles: From COO to CEO 41:40

5M ago41:40

41:40

In this episode we unpack the topic of: "Transitioning Roles: From COO to CEO". This is Part 2 in our transitioning roles series. Our special guest is John Saroff, CEO of Chartbeat. Bethany and I discuss what a CEO does, and how a COO can build competence in these areas: Vision Fundraising Board relationships Setting the tone for the culture We the…

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20. Transitioning Roles: From COO to Venture Capitalist 44:48

5M ago44:48

44:48

In this episode we unpack the topic of: "Transitioning Roles: From COO to Venture Capitalist". This is Part 1 of a two-part series. Our special guest is Cleo Sham, Venture Partner at StrideVC. We discuss the following: Why did you decide to move from operator to investor? How did being an operator inform your role as a VC? Where did you find joy in…

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19. The Wartime COO 37:30

5M ago37:30

37:30

In this episode we discuss: "The Wartime COO”. Our special guest is Huw Slater, COO of Oliva Health, formerly COO of TravelPerk and Bella Riemer, Head of Operations at Joblift. We discuss the following with Huw and Bella: What is a Wartime COO? How does this impact how you operate the business? How do you surface existential threats to the organisa…

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18. Efficiency Unleashed: NoCode Revolutionising Operations 28:25

5M ago28:25

28:25

In this episode we discuss: "Efficiency Unleashed: NoCode Revolutionising Operations”. Our special guest is Philip Lakin, Co-Founder & CEO of NoCodeOps. He is the ultimate MacGyver and an ambassador for reimagining the future of internal innovation. We discuss the following with Philip: What is NoCode? Why does it matter? What is a tangible example…

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17. Surfacing the COO's Crucial Role in Revenue Generation 41:23

6M ago41:23

41:23

In this episode we discuss: "Surfacing the COO's Crucial Role in Revenue Generation". Our special guest is Pete Crosby a coach, lecturer & advisor, focussing on the successful design & execution of SaaS revenue & growth strategies. He is a 4x successful scale up revenue leader, most recently as CRO at Ometria. We discuss the following with Pete: Wh…

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16. The COO's Endless Battle: Navigating Legal and Enterprise Contracts 45:51

6M ago45:51

45:51

In this episode we discuss: "The COO's Endless Battle: Navigating Legal and Enterprise Contracts". Our special guest is Ahmed Badr, COO of GoCardless. Ahmed also worked for Microsoft, where he supported multi-billion pound licensing deals. Bethany and I discuss the following: The importance of a generic contract template Empowering sales to get con…

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15. Revolutionising Workplace Honesty: The Radical Candor Experiment 51:07

6M ago51:07

51:07

In this episode we discuss: "Revolutionising Workplace Honesty: The Radical Candor Experiment". Our special guest is Ben Gateley, CEO at CharlieHR. Ben is an outspoken champion of positive workplace culture and is a passionate advocate for all things “people”. Bethany and I discuss the following: Praising publicly and criticising privately Giving c…

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14. Nurturing High-Performance Leadership Teams 40:01

6M ago40:01

40:01

In this episode we unpack the topic of: Nurturing High-Performance Leadership Teams. Our special guest is Becca Sweetman, a leadership team coach who has worked across leading VC backed organisations like Kano, MOO and Babylon Health. We discuss the following: What is a high performing team? How do you achieve it? What is the PERILL framework and w…

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13. Navigating Leadership Team Success and Transitions 39:59

6M ago39:59

39:59

In this episode we unpack the topic of: Navigating Leadership Team Success and Transitions. Our special guest is Maddies Fox, a guru in leadership development across venture-backed organisations including Blippar, Lantum and Mixcloud. We discuss the following: How do you set-up a COO for success when they join the organisation? Do job titles matter…

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12. Decoding the CEO-COO Relationship: Strategies to Thrive 46:16

7M ago46:16

46:16

In this episode we discuss the topic of: Decoding the CEO-COO Relationship: Strategies to Thrive Our special guest is Scott Gellman, COO of Nowsta. We discuss the following: How do you think the role of a COO differs from that of a CFO in terms of responsibilities and dynamics with the CEO How do you think the power dynamic between CEO and COO can …

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11. Why licensing 170 SaaS tools is a great idea! 46:32

7M ago46:32

46:32

In this episode we discuss the topic of: Why licensing 170 SaaS tools is a great idea! Our special guest is Joe Aurilia, Jr., Senior VP Operations at Cyware. As a former CIO, Joe comes at the COO role from a really interesting angle. We discuss the following: Why 170 SaaS applications in an organisation with 270 employees? What does best practice l…

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10. What are the five traits of successful COO’s? 39:06

7M ago39:06

39:06

In this episode we unpack the topic of: What are the five traits of successful COO’s? Our special guest is Charlene Chen, a key figure in the startup operations community and former COO of Lantum and AZA Finance. We discuss the following: How do different personalities and styles of Ops leaders contribute to the overall success of a company? In wha…

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9. Generative AI & the Impact on the COO role 28:14

7M ago28:14

28:14

In this episode we discuss the topic of: Generative AI & the Impact on the COO role. Our special guest is Aarti Samani, an experienced executive leader with a fascinating career in AI, spanning investment banking and high growth technology businesses. We discuss the following: How does a smaller, tech-enabled company get started? Who should own the…

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8. How does a co-founder COO survive and thrive? 30:55

8M ago30:55

30:55

In this episode we discuss the topic of: How does a co-founder COO survive and thrive? Our special guest is Tom Mundy, is the COO of Goodlord which has scaled to over 350 employees, raising more than £50m in capital and turning over tens of millions of pounds. How did you end up being COO? Why was that the right title? What were the inflection poin…

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7. How does a COO work effectively with the board? 45:09

8M ago45:09

45:09

In this episode we discuss the topic of: How does a COO work effectively with the board? Our special guest is Keith Wallington, the former COO of Mimecast and currently Chairperson working across five B2B SaaS organisations. Keith lays out “what good looks like” in board stewardship for growth stage businesses. He also lifts the hood on expectation…

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6. Growth mindset and the COO role 36:36

8M ago36:36

36:36

In this episode we discuss the topic of a growth mindset and how that informs the COO role. Our special guest is David Norris, a three time COO for venture-backed organisations. David talks about managing critical feedback, personal growth and the transition to Chief Growth Officer. How has studying theology informed the type of COO you are? Is the…

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5. Efficiency vs. Growth: What does the new world look like? 42:21

9M ago42:21

42:21

In this episode we discuss a topic that is one everyone’s agenda: Efficiency vs. Growth: What does the new world look like? Our special guest is Reece Howe, CFO at C TWO. Reece tells it like it is when it comes to efficiency, ownership and organisational impact. How do you shift the culture of a company used to “growth at all costs” to one of capit…

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4. Do OKR's work? 56:59

9M ago56:59

56:59

In this episode we address the elephant in the room: Do OKRs work? Our special guest is Jenny Herald, Vice President of Product Evangelism at Quantive which delivers better business outcomes for companies providing a strategy execution platform based on the OKR methodology. In this episode we get her experiences on the following questions: What are…

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3. How do you scale from 50 to 500 employees? 48:13

10M ago48:13

48:13

In this episode we tackle the question of: How do you scale from 50 to 500 employees? Our special guest is Kristen Shannon, founder and CEO of Highliner a consultancy that helps high-growth businesses scale across people, systems and processes. In this episode we get her experiences on the following questions: What was the lesson in hiring 800 peop…

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2. How do you hire a COO? 30:58

10M ago30:58

30:58

In this episode we tackle the question of: How do I hire a COO? Our special guest is James Mitra, Founder of JBM, an executive search firm that specialises in placing COO’s. In this episode we get his experiences on the following questions: When a CEO comes to you and says “we need to hire a COO”. What is your approach? What is your take on “assign…

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1. What is a COO? 44:18

10M ago44:18

44:18

In this episode we tackle the question of: What is a COO? Our special guest is Divinia Knowles, Founder of the London COO Roundtable. In this episode we get her words of wisdom on the following questions: What is a COO? What does a COO do? What are the differences between: COO, Chief of Staff and Operations Lead? Which COO is more successful, those…

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Welcome to the Operations Room 1:12

10M ago1:12

1:12

We are the COO coaches to help you successfully scale in this new world where efficiency is as important as growth. Remember when valuations were 3-10x ARR and money wasn’t free? We do. Each week we share our experiences and bring in scale up experts and operational leaders to help you navigate both the burning operational issues and the larger exi…

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#7 LVB en trauma(verwerking) 36:59

2y ago36:59

36:59

Een nare gebeurtenis, een ongeluk of het verlies van een dierbare. Als je iets heftigs meemaakt, kun je daar behoorlijk wat klachten van hebben. Bij de meeste mensen verdwijnen klachten na verloop van tijd. Maar wat als de klachten niet verdwijnen? Dan spreken we over trauma. Het verwerken van een trauma verloopt niet bij iedereen hetzelfde. Mensen…

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#6 LVB en het contact met de (zeden)politie 49:09

2y ago49:09

49:09

Soms ontkom je er niet aan. Contact met de politie. Ook mensen met een lichte verstandelijke beperking (LVB) kunnen slachtoffer worden of dader zijn van een strafbaar feit. Wat kun je in zo’n geval wel en beter niet doen als begeleider. En hoe werken hulpverlening en politie samen als het gaat om mensen met een LVB? In deze aflevering gaat gezinsbe…

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#5 LVB en de stap naar zelfstandig wonen 25:09

2y ago25:09

25:09

Op jezelf wonen. Voor veel mensen is dat misschien een logische, bijna vanzelfsprekende fase in je leven. Maar voor iemand met een lichte verstandelijke beperking (LVB) is dat vaak niet zo. Hoe is de stap van thuis naar een begeleide woonvorm? En hoe gaat het verder als iemand zelfstandig gaat wonen, bijvoorbeeld in een woonwijk met ambulante begel…

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#4 LVB en het gebruik van online media 36:48

2y ago36:48

36:48

Hoeveel uur gamen is nou gezond? Mag ik een telefoon afpakken als iemand te veel op social media zit? Hoe ga je om met online pestgedrag? En hoe kan je als begeleider of verwant omgaan met handelingsverlegenheid omdat je zelf niet precies weet hoe het allemaal werkt? Dit zijn allemaal belangrijke (en veelvoorkomende) vragen binnen het thema mediawi…

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#3 LVB en inclusie op de werkvloer 26:56

2y ago26:56

26:56

Inclusie op de werkvloer wordt gelukkig bij steeds meer werkgevers normaal. Maar wat komt erbij kijken als je als ondernemer iemand met een lichte verstandelijke beperking (LVB) in dienst neemt? Daarover gaan we in gesprek met Jobcoach Arie van der Voort en Bert Bloem van Roompot vakantieparken. Met veel voorbeelden van zowel grote als kleine organ…

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#2 LVB en drempels in het onderwijs 36:20

2y ago36:20

36:20

Onderwijs kan een behoorlijke uitdaging zijn voor mensen met een lichte verstandelijke beperking (LVB). Omdat ze bijvoorbeeld worden overvraagd of juist worden onderschat. Dit kan grote gevolgen hebben voor hun toekomstperspectief. In deze aflevering gaat gezinsbehandelaar Maria Proost in gesprek met Joanneke Koster, stage‑/ uitstroombegeleider bij…

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#1 Wat is een LVB? 38:58

2y ago38:58

38:58

1 op de 17 Nederlanders heeft een lichte verstandelijke beperking (LVB). Dat zijn 1,1 miljoen mensen. Maar wat is nou precies een LVB? Een LVB is niet aan de buitenkant van iemand te zien. En soms is het zelfs helemaal niet bekend. In deze aflevering gaat gezinsbehandelaar Maria Proost in gesprek met Eline Kres, gedragswetenschapper bij ’s Heeren L…

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#12 - What To Wear?! It’s Opening Night! 42:01

3y ago42:01

42:01

It’s a star-studded extravaganza on the red (no wait…yellow) carpet. Time Square is completely transformed into Zoey’s version of Pandora. But all that glamour is barely masking the rampant tension backstage. The pressure is crushing as the recently voiceless diva, Emma-Olivia, prepares to take the stage on Opening Night. But where is she? And just…

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#11 - I’m In Tech 27:27

3y ago27:27

27:27

What happens when you’re only days away from first performance and your diva star loses her voice from non-stop hysterical behavior? Will Stavros’s star continue to rise and rise…while Emma Olivia becomes more and more unhinged?? Will Bobby order Calamari? Banshee wrangler Bill Berloni has no time to contemplate these important thoughts, as he’s co…

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