Tu programa semanal donde estar al día con todas las novedades del Revenue Management, Marketing y Distribución Hotelera por Jaime Chicheri & Daniel Pérez Rovira
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Podcast con un curso gratuito sobre Revenue Management, Distribución y Marketing hotelero por @JaimeChicheri.
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Podcast about the finance and technology of healthcare. We cover revenue cycle management (RCM), how to grow an RCM business, technology and analytics including artificial intelligence for RCM, as well as general consulting and scalable reliable process design. Written version of these podcasts are available on our blog at https://voyanthealth.io/blog
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Revenue Cycle Management (RCM) is a leading medical billing company committed to assisting healthcare providers in enhancing their revenue cycle and boosting their financial performance. We provide a wide range of comprehensive services for revenue cycle management, as well as advanced healthcare IT products and digital marketing solutions. Our dedicated team of experts is here to support you in optimizing your revenue cycle process to maximize reimbursements and minimize the ratio of denied ...
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Most medical billing companies find marketing and sales to be difficult. Part of this problem may be due to their messaging, which incorporates positioning and differentiation (or it should). But what happens when this is done badly? What words should you avoid using that will all but guarantee failure in the market? And what is the absolute #1 wor…
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OBSERVATORIO HOTELERO: LIDERAZGO TURÍSTICO y BUENAS PERSPECTIVAS para la TEMPORADA de INVIERNO 2025
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1:04:03Una vez superada la resaca pos-Fitur, regresamos en plena forma para disfrutar del mes del amor (febrero con su San Valentín) y también de uno de nuestros episodios más clásicos y que nos acompaña, prácticamente, de forma mensual. Nos referimos al Observatorio Hotelero. 🚀 ¡Descubre las últimas tendencias del sector hotelero! ✅¿Sabes que puedes form…
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The Future of Medical Billing AI: Agentic
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10:08AI is all the rage, but is the ecosystem is evolving incredibly rapidly. Generational AI was the hot subject, but where is this all going? We'll discuss what Agentic AI is and how it fits into medical billing and with other types of AI. Then tell you what you should be doing now.
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Oddly enough, I don't often get this question, but I should. People ask what we charge instead of asking... You'll have to listen to this podcast to find out what people should be asking. I'll walk you through a process that will help you set a marketing budget if you don't already have one. And help you figure out if the budget is the right one fo…
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What are common KPIs for acquiring a medical billing company? Should you use them? What is the #1 KPI you should use in evaluating an RCM acquisition? In this podcast, we'll go through all of this and you'll get my closest kept secret for RCM M&A.
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Is social media marketing a good investment for medical billing companies? We'll talk about goals for this channel for marketing, whether it is likely to success, go through a specific example of a company dealing with this determination, what I recommended, and what you should do to determine if this is a good channel for your medical billing serv…
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Medical Billing Pricing - Part 3
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10:22Part 3 of a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts. Spoiler - there will even…
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Most medical billing companies do not look at profitability by client or by specialty. In this podcast we'll discuss an analysis I recently did for a client looking at both of these measures of profitability. The results were shocking and kind of appalling. Listen to find out how your RCM company might do this type of analysis and what to do when y…
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Part 2 of a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts.…
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RMS: el FUTURO de los REVENUE MANAGEMENT SYSTEMS en 2025
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1:30:01Una vez superado el ecuador del frío mes de enero, os traemos una dosis muy especial. A 48 horas del inicio de FITUR una de las ferias de turismo más importantes a nivel mundial, entrevistamos a los representantes de 2 herramientas TOP de Revenue Management. ✅¿Sabes que puedes formar parte de la Comunidad RevenueKnowmads y que tenemos descuentos de…
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The is a comprehensive discussion around medical billing pricing, including pricing models, factors that influence pricing, trends, and forecasting future pricing. We even include some things rarely considered that are critical to pricing effectively and profitably. This is so long we needed to break it up into 3 parts, this is Part 1.…
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PRESENTAMOS el CLUB del HOTELERO FELIZ: una COMUNIDAD DISEÑADA para TRANSFORMAR el SECTOR HOTELERO
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19:23Regresamos de las fiestas navideñas estrenando nueva temporada (la 4ª de nuestra Dosis Semanal Revenue Management) con nuevos e inspiradores episodios. Y en el primero de 2025, tuvimos el privilegio de conversar con Carlos P. Hornstein (Co-Founder & CEO en Niikiis) y nuestro querido Jaime Chicheri (CEO de CoachingHotelero.com & creador de la comuni…
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Marketing Offer Too Good to Be True
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11:05Marketing Offer Too Good to Be True
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In our first part of this 3 part series, we discussed what dashboards are and when to make them. In this episode we'll get into the real nitty gritty details of what you need to do to make great RCM dashboards.
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Medical Billing Automation - Is It Legal with EHRs?
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10:07We recently did a podcast about whether EHR vendors stop you from doing medical billing automation to extract your data. One question was whether it was illegal to scrape data. In this podcast we do a real deep dive on legality and the contract language that may say you cannot extract data. Another question we hit is whether you can push data using…
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Why are RCM dashboards so rarely done well? With so few people giving highly positive ratings of them? It's not like medical billing dashboards are new. In this podcast we'll walk through what a dashboard, when you should create one, and start to break down what makes great reporting.
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SOSTENIBILIDAD HOTELERA y FIDELIZACIÓN
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59:27¿Es posible fidelizar clientes, incrementar ingresos y al mismo tiempo ser sostenible? 🌍💡 Gian Franco y Ángela nos demuestran que sí. En esta entrevista, exploramos PERS (Personalized Experience Reward System), una herramienta revolucionaria diseñada para transformar el sector hotelero. ______________ ✅ Conoce el nuevo proyecto de nuestro compañero…
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DIRECTO: La EXTENSIÓN que REVOLUCIONA las RESERVAS DIRECTAS
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47:16Esta semana conversamos con Pierre Becerril, uno de los fundadores de la extensión de Chrome: Directo. Esta herramienta busca revolucionar la manera en que propietarios y gestores de alojamientos turísticos impulsan sus reservas directas con el claro objetivo de competir con las grandes plataformas de distribución. ✅¿Sabes que puedes formar parte d…
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A lot of organizations are scraping data (RPA automation) from their practice management PMS / EHR. This includes providers who want their own data and have issues with the system vendor, as well as RCM companies and software vendors like analytics platforms. But are they allowed to do this? Do EHR vendors have contracts that prevent this? Would th…
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What is GenAI (like ChatGPT) taking off faster than analytical AI (like machine learning ML) in medical billing? We'll discuss which has more value in RCM, the pluses and minuses of each, and some counterintuitive reasons why it is getting tested and adopted faster than ML AI.
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El NUEVO REGISTRO de VIAJEROS, VENTAJAS de la AUTOMATIZACIÓN y DESCIFRANDO el ALGORITMO de BOOKING
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1:27:58Esta semana llegamos a mitad de diciembre, una vez superado el black friday y con la mirada puesta en las fiestas navideñas, recuperando uno de nuestros episodios más clásicos y que nos acompaña, prácticamente, de forma mensual: el Observatorio Hotelero. 🚀 ¡Descubre las últimas tendencias del sector hotelero! En la primera parte nos hacemos eco de …
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What options are a good fit for medical billing advertising? We'll explore some of the most common options and whether they would benefit growing your medical billing company.
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Cómo el COACHING HOTELERO Impacta en INNOVACIÓN, RETENCIÓN y MÁS: 4 Ejemplos Reales
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40:37En el episodio de esta semana entrevistamos a nuestro querido Jaime Chicheri para hablarnos de cómo el Coaching Hotelero puede ser una auténtica palanca de cambio, para los profesionales del sector, fomentando no solo el desarrollo individual, sino también el crecimiento de las organizaciones. ✅¿Sabes que puedes formar parte de la Comunidad Revenue…
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The murder of the CEO of United Healthcare has re-ignited a discussion about denials and bad payer / insurance company behavior, and AI is at the center of it. We'll discuss UHC's denials AI, the broader application of AI in denials, whether it is problematic, and why. And finally a little on what you can do about it.…
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RCM Marketing Strategy - Effective Targeting
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10:34Many still seem to struggle with effective targeting in the medical billing arena. So what are the levers or variables involved? How can you find a good target market to carve out a successful positioning and differentiation? We'll give you some suggestions on how to do this effectively.
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TikTok and other media platforms like Discord are really hot. Everyone is on them, right? Is advertising for medical billing on new media platforms a good call for your business? Listen to find out specifically about TikTok, but more broadly how we think about evaluating particular channels and media.…
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ENTREVISTAMOS a MARC RAHOLA: la PERSONA tras el FUNDADOR & CEO de OD GROUP
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59:36En el episodio de esta semana entrevistamos, en exclusiva, a Marc Rahola quien nos comparte su viaje personal y profesional, revelando cómo sus experiencias y valores han moldeado su enfoque empresarial en OD Group, una compañía reconocida por su propuesta innovadora en la hotelería. 🛠️ Emprender con propósito: los secretos de Marc Rahola Marc Raho…
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Part 3 of 3 part series on buying medical billing leads. In prior episodes we discussed whether this is a good medical billing marketing strategy, then top tips for improving your results if you are going to do it, and this episode is a deep dive into the numbers. CAC, ROI, CLV, and more.
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I frequently get this question. In this podcast we'll dive into what is the "best" channel and what criteria are involved in determining the "best".
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Talk about technology, automation, and AI is everywhere in the medical billing industry, including around half the presentations at the HBMA this year. So why hasn't it taken over? Why are so few companies doing it and even then for such a small percent of the processes? Listen to find out, which should lead you to your solution.…
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REVENUE MANAGEMENT en CAMPINGS y AUTOCARAVANAS
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1:13:19En el episodio de esta semana exploramos de cerca el revenue management en el sector del camping y las autocaravanas. 🚐🏕️ Mercedes Ramos, business development en Camplify, y Álvaro García, propietario del Camping Don Cactus, nos cuentan sus estrategias para innovar en este sector alternativo de turismo. Conversamos sobre cómo las plataformas digita…
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In another podcast we have discussed why buying medical billing leads may not be the marketing strategy slam dunk people think it is. But if you are going to do it, we'll give you the top 5 tips to succeed doing it (or at least significantly improve your results).
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Improve Trade Show ROI - Top 10 Actionable Tips
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13:41In one of our other podcasts we suggested exhibiting at trade shows may not be the best medical billing marketing strategy. But if you're going to do it, here are the top 10 tips on how to dramatically improve your lead generation rate and ROI.
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A message for those of you in the US...Today is election day.
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Gen AI and ChatGPT are getting tons of attention. How good is AI at doing medical billing marketing strategy? We test it and see how it performs and make suggestions.
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Many companies buy medical billing leads, or at least have considered it. The question is whether this is a good marketing strategy. We'll explore the pluses and minues.
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TOP ESTRATEGIAS de COACHING HOTELERO que DEBES CONOCER
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1:00:06En este episodio, te traemos estrategias esenciales para llevar la gestión hotelera al siguiente nivel. Desde cómo liderar mejor a tu equipo, hasta formas efectivas de mejorar la atención al cliente y reducir el estrés en el trabajo. Aquí te dejamos todo lo que necesitas saber para que tanto tu equipo como tus huéspedes tengan la mejor experiencia …
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SECRETOS de la IA en HOTELES: ¿Están DECIDIENDO por TI?
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1:02:51La reciente entrada en vigor de la Ley Europea de Inteligencia Artificial, el primer reglamento global sobre inteligencia artificial del mundo, pretende garantizar que la IA desarrollada y utilizada en la UE sea fiable y que proteja los derechos fundamentales de las personas. ✅¿Sabes que puedes formar parte de la Comunidad RevenueKnowmads y que ten…
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People think medical billing marketing and sales are difficult, but your competition is terrible at this. The reality is it isn't that tough and in this episode I share a story that illustrates why I think most medical billing marketing stinks.
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AUTOMATIZACIÓN HOTELERA en la Fase de Entrada: EFICIENCIA y MEJORA de la EXPERIENCIA del CLIENTE
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46:45Sin lugar a dudas la automatización, impulsada en gran medida por los avances tecnológicos, ha facilitado la digitalización de ciertas áreas del negocio hotelero facilitando la automatización de ciertos procesos. Desde la gestión de reservas hasta el servicio de habitaciones, la automatización ha permeado todas las áreas de un alojamiento, redefini…
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We did a prior podcast on the benefits of targeted medical billing marketing. For most, this becomes a "duh!" moment after thinking about the pluses and minuses. Then why are so few billing companies doing it and why do some even after hearing the rationale continue to shotgun the market unsuccessfully?…
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When should you update your website or create a new website? If you're thinking about medical billing marketing strategies, will a better website increase your sales? Listen to find out.
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You want to grow your medical billing company. When people think grow they think sales, when they think sales they think salesperson. Is this the right approach for your business? Listen to find out our thoughts.
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I recently attended the HBMA (healthcare billing management association) national conference and heard a bunch of billing companies talk about automation and AI. But how many are really experts in this? How many are really even deploying these technologies in any reasonable scale? Listen to find out.…
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OBSERVATORIO HOTELERO: PROGRAMA VIAJA +65 en Comunidad Valenciana y PRESENTAMOS: PROFITROOM LOYALTY
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1:02:39Esta semana recuperamos uno de nuestros episodios más clásicos y que nos acompaña de forma mensual: el Observatorio Hotelero. En la primera parte nos hacemos eco de una iniciativa piloto, lanzada en la Comunidad Valenciana, y que se llama Viaja +65. Una propuesta alternativa que busca mejorar las condiciones, tanto para los hoteleros como para los …
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Most medical billing companies take any and all comers, they are opportunistic and will do everything from family practice to pain management to ophthalmology. But is this a good idea from a marketing standpoint if you are trying to grow more quickly? Listen to find out our thoughts.
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REVENUE MANAGEMENT y SOSTENIBILIDAD HOTELERA - 2
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1:08:42En esta segunda dosis sobre Revenue Management y Sostenibilidad Hotelera, tenemos la suerte de contar con dos referentes del sector: ➡️Nuria Cavia, cofundadora de Deleite Wear, y ➡️Víctor Fernández, Director General de La Buena Huella. Analizaremos cómo las prácticas sostenibles no solo pueden reducir el impacto ambiental, sino también convertirse …
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NEGOCIACIONES Hoteleras EXITOSAS
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1:11:38Despedimos septiembre, y damos la bienvenida a octubre con una dosis literaria muy especial en la que mezclamos técnicas de negociación, validadas por el FBI, de la mano del libro “Rompe la barrera del NO” (la versión inglesa: “Never split the difference”) del exagente del FBI, Chris Voss. ✅¿Sabes que puedes formar parte de la Comunidad RevenueKnow…
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ESTRATEGIAS de MARKETING DIGITAL en HOTELES
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1:20:37Entramos en la recta final de septiembre y, seguramente, estaréis metidos en harina preparando el esbozo del presupuesto 2025 para vuestro hotel. Es ahora cuándo empezamos con la elaboración del primer forecast, el presupuesto, y tomamos cómo base los resultados obtenidos, hasta la fecha a la vez que hacemos un ejercicio de mirar al futuro para dib…
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Does your medical billing business need branding? Should you invest in this? I've heard many billing companies tell me they want to be seen by their clients and prospective clients and that this is really important. But is it? We'll dive into what this really means and the benefits and costs of branding.…
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