Launching a special, limited edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. We invite thriving MSP veterans who have pushed through many downturns and ask them the secrets that have kept their businesses resistant to recessions.
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What an MSP should do when growth plateaus
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Pete Matheson started Tekkers IT Solutions in 2011 at the tail end of the previous recession. He grew the business to over 16 staff and over £1.2m in revenue. He successfully sold the business in 2020. He is using the lessons he learned from building, scaling, and selling his business to coach other MSPs. He is also a popular YouTuber and mobile & …
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Leveraging your network - the secret to MSP success
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Matt Solomon is a veteran in the MSP industry. He was the 1st employee at the cybersecurity firm ID Agent. He is the Co-founder of the MSP-focused vendor marketplace, Channel Program. Matt is a sales and marketing expert and, before launching Channel Program, ran a consultancy business where he supported MSPs and others with their go-to-market stra…
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Life and business lessons on resilience
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Mark Copeman is Director at Wingman Marketing. He is a serial entrepreneur and author of MSP Secrets Revealed and Help Desk Habits. He has worked closely with MSPs for many years, especially on making their websites effective. Having faced a severe health crisis at the age of 27, Mark talks about resilience, especially the human aspects of it.…
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Automating MSP workflow to drive faster growth
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Chris Timm is an MSP expert and runs Sondela Consulting based in the UK. He closely works with MSP businesses across the globe and helps them achieve efficiencies and maximize profitability through the use of PSA and other business tools. He has deep experience in the MSP industry and ran an MSP business for 14 years. In this episode, he talks abou…
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So you have a cybersecurity package, what next?
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Jennifer Bleam, better known as the “Cybersecurity Sherpa”, is the founder of MSP Sales Revolution. She is a mentor to MSPs and has helped grow several multi-million dollar companies and divisions in under 2 years each. In this episode, she talks about how MSPs should sell their cybersecurity package and shares practical and tried and tested method…
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Why you need to start charging your clients more for cybersecurity
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Cybersecurity is a crucial component of a business's health posture. But they're often underrated during negotiations when it comes to paying for it. In this episode of SuperPod — Recession-proof your MSP, Andrew Eardley talks about why it's important for MSPs to charge more for their cybersecurity services to help MSPs understand their importance.…
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How to market technology to those who don’t want to talk tech
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Dave Sutton is the Managing Director of Wingman Marketing. He started his career working for MSPs and realized that there wasn’t any good marketing agency that was focused on MSPs. He set out to bridge this gap and in 2017 launched Wingman, which acts as the external marketing department for MSPs. In this episode, Dave talks about how MSPs can mark…
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Why MSPs need to curate their client list
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Joe Burns is the co-founder and CEO of Reformed IT, which offers Managed IT Services and specializes in Cyber Security. Reformed IT is Joe’s second MSP. He co-founded Pyranet UK in 2005, and exited it successfully in 2016 when Townley Group acquired it. Joe remained at Townley as its Group Managing Director until 2019. In this episode, Joe shares h…
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Creating a resilient MSP that is built for success
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How resilient is your MSP business? When the macroeconomic climate becomes inclement, will your MSP weather the storm? Vera Tucci, Co-owner and COO of T-Consulting shares hard-earned lessons on building a resilient MSP in this episode of SuperPod - Recession-proof your MSP.Radhika Nair tarafından oluşturuldu
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Why and how to become indispensable to your clients
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Customer retention is an uphill battle, especially in times of retention where businesses are cutting corners and saving costs. That's why Richard Tubb talks about the need to be an essential partner in your client's eyes and how you can reach that level.Radhika Nair tarafından oluşturuldu
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Surviving challenging times by being a better leader
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Ian Luckett and Stuart Warwick are founders of the MSP Growth Hub. Ian has over 20 years of experience as a mentor, coach and business strategist. Stuart is an MSP-focused business coach, creator of the Scale with Confidence model and Founder of the MSP Mastery program. In this episode, Ian and Stuart speak about how an MSP business owner can survi…
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Growing your MSP in a recession
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Tracy Pound is the founder and MD of Maximity Ltd & the chair of CompTIA board of directors. Having worked with thousands of MSPs, she helps people take the SH out of IT day in and day out. In this episode with SuperPod, she reveals exclusive insights about growing your MSP in a recession.Radhika Nair tarafından oluşturuldu
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Leveraging automation for efficiency and succession-planning
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Scott Riley is a tech strategy professional who has worked in the IT and tech industry for over 20 years. He has held leadership roles at some of the UK’s largest IT service providers. Scott now runs a Microsoft 365 and Azure consultancy firm Cloud Nexus. In this episode, Scott shares his insights on how in the recession, automation and standardiza…
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Diversity & inclusion go hand-in-hand with growth
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Kris Blackmon is Chief Channel Officer at channel strategy leader JS Group. Kris is a veteran channel community builder and a fierce advocate of diversity, equity, and inclusion. In this episode of SuperPod — Recession-proof your MSP, Kris talks about why it's so important to have a diverse workplace, and how it actually walks along with your compa…
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Why is now the best time to take a good, hard look at your marketing strategy
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If you're worried about your leads going down in a recession, you might need some help marketing your MSP effectively. How do you go about it? That's what we asked Paul Green on this episode of SuperPod — Recession-proof your MSP. Tune in!Radhika Nair tarafından oluşturuldu
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What an acquirer looks for in an MSP
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Acquisitions are a dream for MSPs but getting acquired is a long and tricky journey that comes with numerous pitfalls. That's why we talked to Dave Patel, Co-founder & CTO of BilledRight, for his insights on the green flags that every acquirer looks for.Radhika Nair tarafından oluşturuldu
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SuperPod - What MSPs needs to know about the recession
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Launching special edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. In the 1st episode, Canalys' Senior Analyst, Robin Ody, shares data and his analysis on how the recession could affect Managed Service Providers (MSPs).Radhika Nair tarafından oluşturuldu
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