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Over the past year, retailers have become incredibly creative in addressing their supply chain issues. Unfortunately, a better procurement process, new capacity providers and automation can only go so far as many of these retailers are seeing unprecedented growth pushing their supply chain operations to its limits. In order to get a step closer to …
 
Sr. Retail Analyst Andrew Cox is joined by respected e-commerce expert Brittain Ladd to discuss the rapid changes occurring in the grocery supply chain. From online ordering, to micro fulfillment, same-day and same-hour rapid delivery, there’s structural shifts playing out. Join us to learn about robotics, gig economy couriers, various MFC models, …
 
Sr. Retail Analyst Andrew Cox is excited to bring STORD Co-founder and CEO Sean Henry along for his FreightWavesTV debut. Sean and his team are growing like garden weeds helping bring brands, warehouses, and logistics operations together and to the cloud. STORD recently charted #42 on the Inc. 5000 Fastest Growing Companies list, and #2 in the logi…
 
Sr. Retail Analyst Andrew Cox is joined by John Esborn, Head of Global Expansion Strategy for eCommerce Ocean Supply Chain at Wayfair to discuss what makes Wayfair’s supply chain differentiated. Wayfair has rapidly grown into a household name and is expecting to do more than $12 billion in sales this year. John explains how the supply chain was ori…
 
Andrew is joined by Deema Adada, Founder and CEO at warehouse orchestration software provider GetSett. Deema joins to discuss what the average warehouse in the US looks like, it’s challenges, and the low-hanging fruit for improvement. Deema explains why the dock door is the most critical juncture in the entire supply chain. Follow Point of Sale on …
 
Andrew Cox is joined by Jason Turner, VP, Talent and Growth Initiatives at Arcbest for his FreightWavesTV debut to discuss recruiting and retaining supply chain talent. With more than 9 million open jobs and promising prospects for economic growth, recruiting is crucial to succeeding in a post-pandemic world. Jason and Andrew discuss how the freigh…
 
Andrew is joined by Jason Murray, co-founder of e-commerce software startup Shipium. Jason spent nearly 20 years building Amazon’s fulfillment and logistics technology infrastructure and was integral in the launching of Amazon Prime. Jason has launched Shipium with another former Amazon alum to help other retailers fight back against Amazon. Follow…
 
Andrew is once again joined by Danny Loe, Chief Yield Officer and President of Asset-Light Logistics at ArcBest. Danny joins Point of Sale to detail current market condition and give advice to retailers on how to secure reliable capacity. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify More FreightWaves Podcasts…
 
Retail has been in a constant state of evolution dating back to the days of bazars, but the coronavirus pandemic accelerated change in retail like never before. Moving product closer to consumers, speeding up delivery times, and dealing with exponential online sales growth while testing out new fulfillment methods can all cause huge strain. With An…
 
When customer obsession comes up, it's easy to jump to Amazon, Chic-fil-a, and other consumer companies. But our industry is one where the best-in-class also exemplify obessionary features. For EP13, Andrew Cox is once again joined by ArcBest Chief Customer Officer Dennis Anderson to detail the customer obsession strategy he has headed at ArcBest. …
 
For episode 12, Andrew is joined by Marc Wulfraat, Founder and President of MWPVL International, a global supply chain consultancy. Marc has compiled the most robust dataset on Amazon Logistics locations and has a keen understanding of Amazon's supply chain strategy. Marc details what the 2020 growth spurt entailed, what it means for Amazon's futur…
 
Andrew Cox is joined by two very special guests from Flexport.org and premier beauty brand TATCHA to discuss building sustainable supply chains. Through Flexport.org, TATCHA offsets 100% of its shipping emissions. The three discuss how its done, what the benefits are and how we can create more of these partnerships. Apple Podcast Spotify More Freig…
 
Danny Loe is a multidecade vet of the logistics industry and currently resides as the Chief Yield Officer and President, Asset-light logistics at ArcBest. As such, Danny oversees ArcBest's managed transportation division and has incredible insight into the mode, it's benefits, and it's challenges. Danny also details the difficulties with nationwide…
 
Daniel Hackett is a partner at Hackett Associates, a maritime consulting and advisory firm that publishes the Port Report in tandem with the National Retail Federation each month. Daniel joins Point of Sale to discuss the fallout of the Suez Canal will look like from the US, how port congestion is progressing on the west coast, and why it's so diff…
 
The retail landscape was upended by COVID-19 and the subsequent lockdowns, but Simeon Siegal believes there are many silver linings. When the pandemic hit, Siegel says retailers were faced with an environment of zero revenue and optional costs. This gave massive companies the ability to do something only startups are typically capable of: pivoting.…
 
Andrew is joined by Dennis Anderson, Chief Customer Officer at ArcBest to discuss how LTL carriers are rolling out new services and pivoting to take advantage of e-commerce acceleration. Dennis details how flexibility and agility in LTL networks make them perfectly positioned to benefit from an array of trends emerging from changing consumer behavi…
 
Augmented reality and virtual reality usage exploded during COVID as retailers quickly had to find ways for customers to test products. "Faces and Spaces" are early adopters of VR in retail, but they're just the beginning. Virtual reality has proven to be an invaluable tool for retailers to increase customer satisfaction, increase conversation, and…
 
E-commerce penetration accelerated greatly due to the coronavirus and now retailers are having to balance these new consumer expectations with long-term profitability. There are a few major fulfillment methods being implemented across the retail sector, but which is the best? Who will win out in the long run? Rick Watson is the founder and CEO of R…
 
Rick Helfenbein is the former President of the American Apparel & Footwear Association and is currently a retail and trade consultant in New York and a contributing writer for Forbes.com. Rick has spent more than 25 years in the apparel industry and has unique set of perspectives due to his various roles including operating a mid-sized carrier, 15 …
 
Wearable warehouse technologies have rapidly gained popularity as retailers look to leverage the newest available hardware and software to make their workforce more efficient and productive. Keith Phillips is the President and CEO of Voxware, a warehouse technology software provider that uses a myriad of hardware including augmented reality to ensu…
 
Sucharita Kodali, Retail Analyst at Forrester Research, is an expert on e-commerce, omnichannel retail, consumer behavior, and trends in the online shopping space. In this episode, we discuss the rapid online penetration growth, omnichannel strategies, how to minimize returns and much more. Join the FreightWaves Retail Community and sign up for Poi…
 
Satish Jindel brings his 30 years of industry experience for a fiery conversation on parcel networks and reverse logistics. Jindel drops some dimes about the "Amazon Trojan Horse", details his belief that returns are not inevitable and that every return is a money losing operation. Join the FreightWaves Retail Community and sign up for Point of Sal…
 
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