Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets.
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The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
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Sermondo is a global Ecommerce network. We connect online sellers with service providers - all around the world. On this podcast, you'll find audio interviews with service providers, sellers and industry experts.
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Every month, LiveRead/LA selects scripts entered by the public and holds a live reading at a Hollywood theatre. This podcast showcases the Q&A portion of our event with our industry insider!
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Julia Walchuk from Viz Media
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Find JULIA WALCHUK: Instagram: @j_woodchuck Follow Comic Industry Insiders on Twitter: @pranadms Instagram: @pranadms LinkedIn: /prana-direct-market-solutions/ Follow Atom! Freeman on Twitter: @AtomBangFreeman Producer: Stephanie Gerk Research: Anthony Militano Have something to tell us? Email the show at: info@pranadm.com Batman: The Golden Age Vo…
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Episode 173: Optimize Your Organizational Health with Patrick Lencioni
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Join Dan and Donnie for an energizing episode with best-selling author Patrick Lencioni, the mastermind behind "The 5 Dysfunctions of a Team" and "The Advantage." They dive into the dysfunctions, three three essential traits of exceptional team players and how to get more out of meetings. Patrick also shares details about his latest book and concep…
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Brandon Schatz & Danica LeBlanc from Variant Edition Comics
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Find BRANDON SCHATZ & DANIC LEBLANC https://variantedmonton.com/ https://theindirectmarket.substack.com/ https://www.comicsbeat.com/author/bschatz/ BSKY: danicahere.bsky.social Instagram: @soupytoasterson/ Follow Comic Industry Insiders on Twitter: @pranadms Instagram: @pranadms LinkedIn: /prana-direct-market-solutions/ Follow Atom! Freeman on Twit…
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BONUS EPISODE - Atom! Freeman from Prana: DMS
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ATOM! FREEMAN Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets. In this BONUS epis…
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Episode 172: The Economy Here & Now
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On this episode, Dan and Donnie review some of their recent predictions about the economy and whether or not they were correct. They also cover economic positives and negatives, trends to consider in the near term, and tips for pest and lawn companies. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…
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Dirk Wood from Image Comics
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Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets. Find DIRK WOOD: Instagram: @dirk…
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Martin Casas from Apotheosis Comics
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MARTIN CASAS Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets. Find MARTIN at: htt…
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Jenn Haines from The Dragon
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Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets. ComicsPRO https://comicspro.club…
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Dimitrios Fragiskatos from Anyone Comics
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Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets. Find DIMITRIOS at: https://www.a…
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Episode 171: What's on Deck for PPMA
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Jim Fredericks, Ph.D. is back on the podcast to share the latest Professional Pest Management Alliance initiatives and what's coming down the pike. They cover large-scale projects, media coverage, the benefits of investing in PPMA and other ways the organization is growing and protecting the industry. Guest: Jim Fredericks, Ph.D., Senior VP of Publ…
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Kuo-Yu Liang from Ku Worldwide
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Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets. Find KU on: https://www.linkedin…
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Marc Bowker from Alter-Ego Comics
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Comic Industry Insiders: where our goal is to get to know the people behind the scenes in the comic book industry and uncover the secrets that will help you understand and grow your own business or career in comics. Every episode, join host Atom! Freeman as he sits down with industry guests to unravel those secrets. Find MARC at: https://alteregoco…
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Episode 170: Say THIS, Not THAT: Mastering Customer Phone Calls
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In this episode, Margaret Garcia, president of Grit PPO, joins Dan and Donnie to share her expertise in pest control customer service. She covers how to take control of a phone call, the importance of tone, words to avoid, what to say instead, why call scripts work and more. Guest: Margaret Garcia, President, Grit PPO Hosts: Dan Gordon, PCO Bookkee…
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Episode 169: From Zero to $100 Million+
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Hawx Pest Control Co-founder Matt Mehr walks Dan and Donnie through how he and his partners have built a nine-figure enterprise from scratch. He discusses how his door-to-door business has evolved using data and proprietary technology, what it's like to get a private equity infusion and key metrics they're focusing on to continue to scale up. Guest…
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Episode 168: Customer Reviews: Do's & Don'ts
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In this episode, Dan and Donnie cover why online reviews are so critical in the pest control and lawn care industry and what you can do to up your review game. They go into the psychology of consumer reviews, Google's policies, how to get more reviews and tactics to avoid. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle…
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Episode 167: Is Work From Home Dead?
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On this episode, Dan and Donnie ask whether there is still a place for allowing some staff to work from home in the service industry. They discuss the effect on productivity, culture, communication and client relationships, and they brainstorm ways to mitigate the downsides of WFH. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton,…
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Episode 166: Q&A with an AI Expert
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Dan & Donnie quiz AI consultant Andrew Louder about implementing AI in your business. They cover writing effective prompts, AI tools to consider and potential opportunities for the pest management industry, including marketing, operations and beyond. Guest: Andrew Louder, Founder, Louder Co. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonni…
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Episode 165: How To Be Better Than Average In Pest & Lawn
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In response to a social media post debating the importance of understanding industry averages, Dan and Donnie discuss the power of benchmarking. They delve into the concept of leadership capital, goal setting and using benchmarks as a starting point to become a better-than-average pest control or lawn care company. Hosts: Dan Gordon, PCO Bookkeeper…
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Episode 164: The Single Biggest Marketing Mistake & How to Avoid It
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On this episode, Dan and Donnie delve into the importance of nailing your marketing messaging. They cover how to improve your positioning in the marketplace and why you must differentiate your company from the competition. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…
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Episode 163: The People Component of EOS
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Sharon Roebuck-McBride, VP of Culture and Customer Experience for Triangle Home Services, is back on the podcast to discuss the people component of EOS and what pest control and lawn care professionals can learn from it. Guests: Sharon Roebuck-McBride, VP of Culture and Customer Experience, Triangle Home Services Hosts: Dan Gordon, PCO Bookkeepers …
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Episode 162: Get the Most Out of a Selling Technician
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Veteran sales consultant Patrick Quigley joins Dan and Donnie to discuss how to develop selling technicians. He covers different types of techs and salespeople, the concept of "drop-dead pests" and steps to take to cultivate technicians who sell in your company. Guests: Patrick Quigley, president of Sales Training by Design Hosts: Dan Gordon, PCO B…
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Episode 161: Signs You Might Need a Culture Change
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What is company culture? How do you know if yours is effective or ineffective? On this episode, Dan and Donnie discuss how they think about culture in pest control and lawn care companies and how to approach a culture change if you need one. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…
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Episode 160: Reviewing '23, Planning for '24
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Description: On this episode, Dan and Donnie reflect on 2023 from an economic and trend standpoint. They cover the Pest Index, the Rollins Q3 earnings call, marketing, M&A, and they look ahead to 2024 and beyond. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…
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Episode 159: Home Service Industry Roll Ups & What It Means for You
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On this episode, Dan and Donnie discuss the status of private equity firms rolling up companies in the pest control, lawn care and home services industries. They cover why it's happening, how it's different from other roll ups in the past and the end game for these firms. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle …
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Episode 158: Pest Control Insurance Market Update
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PestSure's Todd Burke gives us an inside look at various areas of the pest control insurance market. We cover what PMPs should know, price increases, questions to ask before your next renewal, and ways to limit your exposure. Guest: Todd Burke, COO PestSure Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…
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Episode 157: Developing Your Leadership Bench
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Many pest and lawn businesses are great at training technicians but neglect to develop their leaders. On this episode, pest control industry veteran and consultant David Billingsly discusses the building blocks of leadership and how to set your company's leaders up for success. Guest: David Billingsly, The Billingsly GroupHosts: Dan Gordon, PCO Boo…
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Episode 156 - 9 Levers to Control Labor Costs
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On this episode, Dan reviews an exclusive labor inflation study he conducted and wrote about for Pest Management Professional magazine's December 2023 cover story. Then, he and Donnie discuss tactics you can implement to reduce turnover and create a positive, productive work environment for your team members. Hosts: Dan Gordon, PCO Bookkeepers & M&…
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Episode 155: How to Leverage AI in 2024
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On this episode, Dan and Donnie revisit the rapidly changing topic of artificial intelligence (AI) in business. They dive into how AI works and applications for the pest control and lawn care industry. They also speculate about what's going on in the AI world. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Service…
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Episode 154: Why to Host a State of the Company Meeting
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At Triangle Pest Control, Donnie is a big fan of hosting "state of the company" meetings. On this episode, he and Dan discuss why these meetings are a great tool and how to go about planning and executing them in a pest control or lawn care company. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…
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Episode 153: How to Craft a Successful Transition
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Fox Pest Control Co-Founders Mike Romney and Bryant White join the podcast to discuss the keys to scaling their company from $0 to $120 million before selling to Rollins earlier this year. They also cover their exit-planning advice for other owners. Guests: Mike Romney & Bryant White, Co-Founders, Fox Pest Control Hosts: Dan Gordon, PCO Bookkeepers…
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Episode 152: The Difference Between Information & Insight
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It's easy to be overwhelmed by the quantity of data available to you in your pest or lawn business. On this episode, Dan and Donnie discuss how to ensure you're working with good data, why to focus on key industry KPIs and how to use these insights to improve your business. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangl…
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Episode 151: How to Build a D2D Team
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Being a successful door-to-door (D2D) company in the pest control and lawn care industries begins with your ability to hire sales reps. Stephen Rhyne, CEO of ConveYour, joins the podcast to share tips for recruiting, onboarding, training and retaining salespeople. Guest: Stephen Rhyne, CEO, ConveYour Hosts: Dan Gordon, PCO Bookkeepers & M&A Special…
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Episode 150: Lawn Care Wisdom with Joe Kucik
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Lawn care industry icon Joe Kucik joins the podcast to share the wisdom he's gathered from decades of experience as an operator and as founder of Real Green Systems. He shares what he's up to now, where the industry is headed and what advice he'd give his younger self. Guest: Joe Kucik, co-chairman of ExperiGreen & founder of Real Green Systems Hos…
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Episode 149: A Winning AI Strategy for your Pest & Lawn Company
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On this episode, Dan and Donnie revisit one of their favorite topics — artificial intelligence — and how it relates to operating a home services business. Today's discussion covers how to think about using this emerging technology from a strategic standpoint and why Dan and Donnie believe it's not just a fad. Hosts:Dan Gordon, PCO Bookkeepers & M&A…
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Episode 148: What’s Next for WorkWave
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David Giannetto, CEO of WorkWave, sits down with Dan and Donnie to discuss his background, the software company's current initiatives and what the future holds for the business. He also gives his take on the health of the pest industry based on his observations and WorkWave's data. Guest: David Giannetto, CEO, WorkWave Hosts:Dan Gordon, PCO Bookkee…
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Episode 147: Is Demand for Home Services Slowing Down? Part 2
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Coalmarch by WorkWave's Rachel Betterbid is back on the podcast for part 2 of a discussion about how demand for home services is slowing down. In this episode, she shares several things business owners can do in the short- and long-term to overcome a drop in demand for pest control and lawn care services. Guest: Rachel Betterbid, VP of Digital Mark…
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Episode 146: Is Demand for Home Services Slowing Down? Part 1
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Coalmarch by WorkWave's Rachel Betterbid joins the podcast to discuss why many home services companies are seeing a drop in demand. She shares her observations, market data and marketing trends in the pest control and lawn care industries. Guest: Rachel Betterbid, VP of Digital Marketing, Coalmarch by WorkWave Hosts: Dan Gordon, PCO Bookkeepers & M…
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Episode 145: PestWorld 2023 Preview
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Guest: Dr. Mike Bentley, Vice President of Training & Technical Services, NPMA Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services Dr. Mike Bentley, vice president of training and technical services for the National Pest Management Association, joins Dan and Donnie to discuss what PMPs can expect from PestWorl…
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Episode 144: Questions to Ask about Noncompetes & Nonsolicitations
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On this episode, Dan and Donnie discuss noncompete and nonsolicitation agreements. They cover what they are, how they're used in the pest and lawn industries, their importance when it comes to selling your business, and what questions to ask your lawyer before implementing them in your company. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDo…
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Episode 143: Lead Like a SEAL
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Carlos Mendez is a former Navy SEAL and investment banker who helps companies implement the principles of "Extreme Ownership" as a consultant and instructor with Echelon Front. He joins Dan and Donnie to discuss the universal challenges associated with being a leader and how to overcome them to get the best results. Guest: Carlos Mendez, Consultant…
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Episode 142: Kolbe Assessment: Get the Right Person in the Right Seat
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Erin Werde joins the podcast to discuss Kolbe Wisdom and how to tap into your instincts to use your time and resources more efficiently and do more fulfilling work. She covers why Kolbe is different from other assessments and how to use this tool to effectively hire, manage and retain team members. Guest: Erin Werde, President of The Instinctive Ad…
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Episode 141: D2D: Get the Sales You Need With a Proven Playbook That Works
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Door-to-door sales veteran Lenny Gray joins the podcast to discuss this targeting approach to growing a pest control or lawn care business. He covers the overall strategy and goes into detail about recruiting, technique and more. Guest: Lenny Gray, author of “Door-to-Door Millionaire” You can learn more about PMP Industry Insiders by visiting our W…
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Episode 140: One Activity That Improves Every Number
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Training is one of the most critical activities in the pest control and lawn care business, yet it's often treated as an afterthought. On this episode, Dan and Donnie dive into why and how to train your team and what to cover to improve your key performance indicators. Join PMP Industry Insiders on TikTok, Facebook and YouTube!! Get show notes and …
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Episode 139: Plan Next Year — Now
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On this episode, Dan and Donnie discuss why they recommend pest management professionals begin their annual planning now for the following year. They walk through how to plan around the seven centers of management and the importance of having a clear vision. Join PMP Industry Insiders on TikTok, Facebook and YouTube!! Get show notes and more by vis…
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Episode 138: How to Upgrade Your Safety Protocols
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PestSure's Linda Midyett, a safety expert and 20-year veteran of the pest industry, joins Dan and Donnie to discuss the biggest areas of exposure for pest control companies and recommendations for minimizing risk and implementing safety programs. Guest: Linda Midyett, Director of Safety, PestSure You can learn more about PMP Industry Insiders by vi…
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Episode 137: How Investors Look at Your Pest Control Company
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When it comes to selling a business, do you understand the due diligence process? Ilka Krieger and Claire Williams do. They perform financial due diligence on behalf of buyers and have worked on 40-plus pest control deals in the past three years. They join the podcast to walk listeners through due diligence from beginning to end. Join PMP Industry …
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Episode 136: Doubling Down on Peer Groups & Best Practices
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In this episode, Dan and Donnie welcome industry veteran David Billingsly to the podcast to cover the power of sharing best practices with other professionals and the role peer networking has played in his career. They also unveil a new venture: PMP Industry Insiders Peer Groups, which David will help facilitate. Hosts: Dan Gordon Donnie Shelton Gu…
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In this episode, Dan and Donnie review the second quarter of 2023. They discuss inflation and price increases, state of the economy, the status of the pest and lawn M&A markets, and much more. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home ServicesBrought to you by Donnie Shelton and Dan Gordon tarafından oluşturuldu
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Episode 134: Why Cancels Are the Key to Growth
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Donnie and Dan discuss the case for keeping a close eye on your cancellation rate. They illustrate why you can't simply outsell your cancels as your business gets larger, and they share key targets for pest control companies. Hosts: Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services…
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Episode 133: Budgeting Mistakes & What to Do Instead
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Brian Post of PCO Bookkeepers & M&A Specialists joins the show to share misconceptions and mistakes pest control operators make when budgeting. He also discusses his top recommendations for budgeting and how to execute the process successfully. Guest: Brian Post, CPA, Managing Member, PCO Bookkeepers & M&A Specialists Hosts: Dan Gordon, PCO Bookkee…
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