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I Meet Hotel is a podcast connecting you to the future of travel and hospitality. Our mission is to deep-dive into what matters most to our Hoteliers community. We’ll bring you weekly updates on the state of the industry, the experts who directly influence them, and delve into the issues that affect hospitality, history, and what we think the future looks like.We also want to hear from you. If there is a topic you would like to feature on one of our next episodes, email us at info@imeethotel ...
 
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show series
 
In this episode, host Kristian Lupinski is joined by the founder of TravelSisters, the female-only travel app, Alexandra Riemann. Topics we discuss; The inception of TravelSisters, The female traveller demographic, How hospitality professionals can create an inclusive and safe environment, Safe destinations for female travellers, and more! Learn mo…
 
In this episode, host Kristian Lupinski welcomes the Assistant Dean of the Swiss Hotel Management School, Patrick Taffin d'Heursel. Some topics we discuss; Educating and creating high-quality hospitality professionals through programme management, Patrick's role as Assistant Dean of one of the most prestigious hospitality schools, Why is secondary …
 
In this episode, Kristian Lupinski welcomes the Principal at EDSA, Pablo Massari. We discuss; Eco-conscious design, Storytelling through landscape architecture design in hotels, Designing hotels/resorts that connect to regional culture, How to cater to today's travellers through different spaces and amenities, And more! Learn more about your ad cho…
 
In this episode, Host Kristian Lupinski is joined by the Founder of @BambuuBrush and Director of Business Development at Clean the World, Tommie Eaton. Topics we discuss are: His eco-forward, self-grown business @BambuuBrush Working with big influential companies like Virgin Atlantic and LUSH Becoming a sustainability leader who spoke at COP26 The …
 
In this episode, host Kristian Lupinski is joined by Nicolas Reine, Lecturer SHMS Swiss Hotel Management School & IHTTI School of Hotel Management. Topics we discuss include; Educating the future professionals of hospitality, The fundamentals of Revenue Management and its history, The key driving factor behind revenue management The main revenue ma…
 
In this episode, host Kristian Lupinski welcomes Co-founder and CEO at Bunking Steve Cody where we discuss; The inception of Bunking.com, The evolution of shared-living, Safety in travel, The positive impacts of sustainable travel, and more. Support the show Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
In this episode, Host Kristian Lupinski is joined by Venture Partner at SoulPicks, Cathelijne Schuitemaker. We discuss digital concierge services, staying at the forefront of innovation, providing the best guest experience, how to engage the local community and more! Support the show Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
This week, Kristian Lupinski welcomes the Director of Partnerships of TurnoverBnB, Wolf Worster. In this episode they discuss; Where TurnoverBnB fits into the short-term rental tech ecosystem, Why is data so crucial to the company and how it predicts trends and shifts in the industry, What can companies do to ease the pressure caused by staff short…
 
This week, host Kristian Lupinski is joined by Commercial VP of Bidroom Caroline Dal'lin. In this episode, we speak about Travel as a Service (TaaS) - What is TaaS? Why companies would use such a model? The shift of user needs in the travel sector, The development of uGo.Travel, And more! Support the show (https://www.patreon.com/imeethotel) Learn …
 
This week, host Kristian Lupinski is joined by Hospitality Professional and Researcher specializing in Travel Tech, Cristal Bukler. In this episode, we discuss Gen Z and Millenials in hospitality, how hoteliers can recruit and retain young people and what is important to know in regards to the personal and professional development of future generat…
 
This week, host kristian Lupinski is joined by CEO and Founder of HotelTime Solutions, Jan Hejny. In this episode, we discuss HotelTime Solutions, the evolution of PMS's legacy versus cloud-based systems and more. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
This week host Kristian Lupinski welcomes the Managing Director of Grupo Hotelero 1800 and Chief Creative Officer & Founder My Humble House, ROCCO BOVA. In this episode, we discuss the current state of hospitality (globally and in Mexico), staffing problems and solutions, what it takes to be a good leader and more. Support the show (https://www.pat…
 
This week, host Kristian Lupinski welcomes Vice President-North America of SuperHog Michael Friedman. In this episode we discuss key issues which need addressing to help businesses to thrive in the new world of travel, how can property managers and other hospitality players take steps to protect themselves in the future, why is it not enough to jus…
 
This week, host Kristian Lupinski welcomes Patrizio Ambrosetti - A Digital Nomad since 2015, former exec of WeWork and Selina, Entrepreneur in the hospitality industry with TOA Partners and Cootel. In this episode, we discuss the rise of Digital Nomads, the difference between remote workers and Digital Nomads, how hotels can capitalise on this majo…
 
This week, CEO and Founder of Breezeway Jeremy Gall joins Kristian Lupinski to discuss Breezeways inception, the convergence of STRs and Hotels, predictions of 2022 in the hospitality sector and more! Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
This week, host, Kristian Lupinski is joined by CEO and Founder of I-Prac, Chris Maughan where they discuss Chris's extensive career in the short-term rental space, building trustworthy brands, the future needs for owner/operators and more. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/ad…
 
This week, host Kristian Lupinski is joined by Mallory Wünsch, Sales Manager for the DACH region at Oaky. In this episode, they discuss upselling techniques, the psychology of buyers and what hoteliers can do to increase revenue throughout the guest journey. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Vis…
 
In this episode, host Kristian Lupinski welcomes CEO and Founder of Nuvola, Juan Carlos. Juan and Kristian discuss why do hoteliers need to prioritize guest engagement software tools, why is communication between hotels and their guests such an important part of the hospitality journey and more. Support the show (https://www.patreon.com/imeethotel)…
 
This week, host Kristian Lupinski and CEO and Founder of Abode PR, Jessica Gillingham, discuss the background, growth and new demands for Short-Term Rentals. We also touch on the need for new technologies, how to evaluate what techs should be used and what we think will stick around. Support the show (https://www.patreon.com/imeethotel) Learn more …
 
In this episode, host Kristian Lupinski and CMO of CM.com, Mark Appel, discuss the importance of hyper-personalisation, unique ways you can reach out to your customers and the need to adapt to the new demands of travellers. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
Join host Kristian Lupinski and special guest Sheila Krishnan, the Commercial Director at Hamilton Hotel Partners, as they discuss new trends in business intelligence, different stages of the booking process and what Hoteliers can look out for in the future. Plus at the beginning of the episode, we have a brief interview with the SHMS Student Direc…
 
As the world returns to travel, accommodations have to adapt quickly to a new type of guest. This week, host Kristian Lupinski and Founder and CMO of Smiling House Luxury, Moriya Rockman, discuss the current state of short-term rentals, what a traveller looks for in an accommodation, and how hoteliers can utilise unique selling points found in the …
 
This week we dive into the state of hospitality in the UK with special guest, CEO and Founder of TIP Hospitality, Martijn Mulder. In this episode, we take a closer look at how hospitality has been affected by the pandemic, Brexit and how hoteliers can retain staff through programs such as TIP Hospitality. Support the show (https://www.patreon.com/i…
 
Did you know that about only 6% of hotels in Latin America (LATAM) are operated by global chains? Meaning that 94% are independent. With a range of options that are out there for independent owners, how do they know what will work best for them? How do they compete but also retain their sense of individuality? This week join host Kristian Lupinski …
 
We are back with Season 2! What is total revenue management? What are some missed opportunities for revenue that are common among hoteliers? And what can hoteliers do about it? Join host Kristian Lupinski and special guest Pablo Torres as they discuss these topics and more! Support the show (https://www.patreon.com/imeethotel) Learn more about your…
 
This week we welcome Michael McCartan, the Chief Growth Officer of Atomize. In this episode, we discuss revenue management technology and the need to stay up to date with the latest technologies. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
This week we welcome fellow hospitality podcaster 🎤 Wil Slickers of Slicktalk the Podcast. We dive into Wil’s professional career and the importance of creating valuable content for hospitality professionals. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
🙌 New Podcast Up! 📻 This week, we speak with 🎤 Lee Curtis - the CEO and co-founder of Reside Worldwide. We explore corporate business travel and what the future may look like. We also discuss what hotel owners can do to add that extra level to the guest experience. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choic…
 
In this episode, we welcome Adele Gutman Milne who is the host of the Hospitality Reputation Marketing podcast. We explored alignment, the importance of all being on the same page from sales, marketing, operations and communications for the best guest satisfaction and higher revenue. Support the show (https://www.patreon.com/imeethotel) Learn more …
 
In this episode, host Kristian Lupinski is joined by Abbie Michaelson, Chief Operating Officer at Meeting Package, as they discuss digitising your venue space. Meeting Package fills a really interesting need - one that hotels and venues need even more in this era of Zoom get-togethers. Support the show (https://www.patreon.com/imeethotel) Learn mor…
 
Technology is a favourite subject of ours, and this week, we speak to Steve Davis, CEO of Operto about their guest technologies. With years of development, Operto - a tried and tested system - provides software for assisting in the contactless solution and overall management of vacation rentals, hotels and other accommodations. It uses the Internet…
 
Web apps, IoT (internet of things) and Cloud-based technology has a lot it can offer in hospitality. Join host Kristian Lupinski and - CEO and Co-founder of 4Suites - Lennart De Haan as they discuss the potential ways to increase revenue, create hyper-personalisation and build a unique guest experience. Support the show (https://www.patreon.com/ime…
 
This week, we are discussing Bimble. Bimble is an application to digitally store all your favourite places to visit and share them across users. How does it work? How can you, as a hotel, use it to create a unique stay for your visitors? Join host Kristian Lupinski with Bimble's CMO and Co-founder, Julia Mallaby as they discuss potential ways you c…
 
Still using pen and paper for admin work? Why? Do you have multiple systems for housekeeping, guest services and maintenance? Again, why? In the digital age, there are so many solutions available, and in today's world, it may be time to catch up! Join host Kristian Lupinski and special guest Svetlana Udalov Founder and CEO of HKeeper, as they discu…
 
Is the traditional office a thing of the past? Was the pandemic the catalyst or were we headed in this direction prior to it? Join host Kristian Lupinski and special guest Fatima Koning - Chief Sales Officer for International Workplace Group (IWG) - as they discuss the future of co-working, the predictions of the traditional office and the new conc…
 
Among the trends in response to the pandemic, the demand for safety and security has stood out. And in the past twelve months, travelers have become increasingly aware of the importance of securing their trip—of insuring it. We are joined by special guest Noam Shapira, co-founder and co-CEO of Setoo, who will talk about the landscape of insurance i…
 
In this episode, join Kristian Lupinski and special guest Loren Christie as they discuss the return of travel to North America. What does the summer season look like for the USA and Canada? When are the borders going to open up? How are both countries approaching the season? What can hotels expect in the coming months? These and more answered in th…
 
Do you just use auto-translate on your web pages? Or have you ever clicked your native language on a website and just shook your head? Can you imagine the loss of potential revenue by having a badly translated website? This week we caught up with the Commercial Director at Attached - language intelligence, Matthijs Kooijman, where we discussed just…
 
In a bit of change from our typical format, join host Kristian Lupinski and VP of Business Development Caroline Dal'lin as they have a candid conversation about the new Apple iOS update. In this episode, we will discuss the new anti-ad tracking feature and its implications on the travel industry. Support the show (https://www.patreon.com/imeethotel…
 
Many of us have brilliant ideas - What can make our life better? What is the next best thing? How do you equate your vision into reality? Join host Michael Ros and Kristian Lupinski as they discuss what it takes to build a successful start-up and take it to the next level. Support the show (https://www.patreon.com/imeethotel) Learn more about your …
 
What are non-fungible tokens (NFTs)? How can they change the landscape of hospitality? Are traditionally OTAs a thing of the past? This week special guest Luca De Giglio describes what are NFTs, his experiment in renting properties using NFTs and what he thinks the future looks like in the realm of digital assets. For more information, see Luca's l…
 
Subscription is a common term - Netflix, Spotify, and Amazon are all big players in the subscription model. But did you know that Bidroom is the first membership-based marketplace for travel lovers? Join Michael Ros and Kristian Lupinski as they discuss Bidroom’s origins, various evolutions and why it is an Online Travel Community rather than an On…
 
Work-cation was a term typically reserved for working nomads, but due to the effects of the pandemic, it has become a feasible method of working for all industries. Should hotels jump aboard the work-cation bandwagon? What can they do to attract such guests? Join Michael Ros and Kristian Lupinski as they discuss the pros and cons of work-cations. S…
 
Are robots going to take over the industry? Is automation the way of the future? Join Kristian Lupinski along with special guest Simone Puorto as they discuss technologies that currently exist for hoteliers and predict what the future will look like in the hospitality industry. Support the show (https://www.patreon.com/imeethotel) Learn more about …
 
What is rate parity? How does it affect hoteliers? And what we think the future looks like. Join Hosts Michael Ros and Kristian Lupinski as they discuss the implications of rate parity and why hotels are still paying upwards to 25% in commission. Support the show (https://www.patreon.com/imeethotel) Learn more about your ad choices. Visit megaphone…
 
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