Coaching is so effective for managers for many reasons and coaching team members is also a very effective skills for team managers to develop. I share 5 factors that make coaching so effective for managers, plus coaching development tips to maximise the development of your most important team members. --- For coaching for you or your team, please g…

How you manage incompetent employees is essential to improving team performance and reducing the time, effort and hassle you experience in dealing with poor employees. Use these 4 steps to be fair to yourself, your team and your business --- I have put together a booklet to take you through my decision making process on which option to take with a …

Run great weekly team meetings and staff will want to attend, the team meeting will be useful to everyone, and holding the weekly team meeting will actually improve team performance over time compared to not holding them. I share what I have found works really well for how to run staff meetings effectively. Get better staff meeting ideas and start …

How to set OKRs with your team and use them to deliver the right goals quicker and better will make you and your team a lot more successful. Using the OKRs or Objectives and Key Results system helps prioritisation, creates a focus on results rather than activity and aligns everyone’s efforts to deliver the right goals. I share 6 steps for how to se…

Key result areas or KRAs are a very useful tool to increase employee understanding and accountability for the results they are being asked to deliver. KRAs help better align employees work to wider goals and make better use of resources. At an employee level KRAs focus individuals on delivering results rather than undertaking activity. Learn what a…

Keeping team members happy, motivated, and performing is great for you and great for your team. Better team performance and an great working environment come from a happy team. Keeping staff happy is within your control as a manager and you can implement each of these actions quickly. I share 7 ways to make your staff happy at work that every manag…

How to focus your team on the KPIs you measure is as hard as choosing the right KPIs in the first place. Greater focus from the team means more time and effort directed at what drives the KPIs, which will increase team performance. I share 5 key tactics to get your team laser focused on the key performance indicators you measure. --- KPIs or key pe…

What stops you making decisions at work? Work decisions can have big consequences, big impacts or are very public, making deciding on what to do harder. I share 7 common reasons for not making a decision at work, and 3 practical ways to overcome decision paralysis at work. Improving your decision making skills today. --- There are loads of reasons …

Being in middle management is a tough job. Middle managers are also vital to the success of your business, translating the business goals and strategy into day to day activity and performance to reach those goals. Businesses with their middle managers in the top quartile of performance on average delivered 3 to 21 times more shareholder value than …

Learning how to talk effectively to higher ups is a big deal for your confidence and career prospects. Once you understand the elements of communicating effectively with executives and senior management, you will find it easier and easier to effectively communicate with higher ups. I share 6 tactics to talk effectively to higher ups giving you prac…

Being open minded at work, in my view is a critical career success factor, for any professional or managerial role. Being open minded means you learn faster, are more empathetic, build better relationships faster … in short, open minded people usually do better jobs and are easier to work with. I share 4 ways to be open minded at work and maintain …

Grow your team by coaching employees. There are so many benefits to investing your time to help your team members improve what they do and build new skills. Coaching your team is a great way to help build those trickier skills like people management and decision making. I share employee coaching techniques for 5 high value skills to your employees …

Get more recognition at work by learning how to communicate the benefits your work gives to your boss and colleagues. When you make the value you create clear and memorable, you really stand out at work and get a lot more recognition. I share 6 ways to get more recognition at work and clearly stand out from the crowd. How to stand out at work start…

High performing teams are built not recruited. High performing teams produce amazing results because of how they operate; how team members work together; how they communicate and collaborate and how they support and help each other. Learn what makes high performing teams at work, what amazing teams do differently and 4 things the manager needs to d…

What to get your team working on is super important as a manager. Possibly the most important thing. Choosing valuable team goals is the difference between delivering okay or great team performance. Learn 4 actions for choosing the right team goals to increase your team’s performance. Choosing the right team goals at work is super important as goal…

Delivering bad news to staff is definitely one of the hardest jobs of being a manager. There is nothing nice about delivering bad news to employees and team members I explain exactly what to do when giving bad news to employees - during and after sharing bad news. Delivering bad news to your team at work is going to provoke an emotional response fr…

Good teamwork at work is hugely valuable for both manager and company. Teams significantly outperform groups of individuals, in my experience. Signs of great teamwork point to a good manager leading the team. I share 6 signs of good teamwork at work and how to improve teamwork in your team. Teamwork in the workplace is hugely beneficial for the man…

Building responsibility in teams increases team performance and makes working in the team much more enjoyable. A win for everyone. The manager has the biggest influence to encourage employees to take responsibility and knowing what to do makes a massive difference to your effectiveness as a manager. I share 5 actions for building a culture of respo…

Learning safe ways to challenge at work can be career defining. Challenging at work is a crucial element of building better ideas and solutions. Being comfortable and skilled enough to challenge your boss without upsetting is one of the secrets to stand out at work. Learn 5 safe ways to challenge at work and giving feedback to your boss. How to giv…

Managers … put your team before yourself to gain rapid promotion. This may sound a little counter intuitive, yet your performance is judged on your team’s performance. Learn 4 compelling reasons for why putting your team first will make you a much better manager and help you get rapid promotion. Plus get practical tips on HOW to put team before you…

What great managers do that okay ones don’t affects us all. Great managers create more than 8 times the value average managers do – that is a huge gap. Learn 5 key principles or approaches and become a better manager. --- Management Skills Accelerator Course Becoming a successful manager is difficult enough. When you add little or no training to th…

Making decisions reality at work or getting a decision implemented by others to achieve a desired result - is far harder than making the decision itself. Improve decision buy-in from your boss, your team, and others, to make the implementation of decisions quicker, easier, and more successful. I share the steps and tactics I use in persuading other…

Learn how to give an effective performance review and you have a great tool to motivate and develop team members alongside giving them realistic feedback about their performance. With the right preparation, you won’t feel nervous conducting a performance review. I share 12 vital tips for how to run a performance review meeting really well so your t…

The more visible to your bosses you are, and the more you make your work visible, the faster you will be promoted and the further your career will progress. To get promoted you have to be good AND be more visible to your bosses than your competition. I share six key tactics for you to increase your visibility at work making getting promotion at wor…

It is scary to disagree with someone more powerful than you at work. Learn to disagree respectfully and you are more likely to stand out, create more value and earn faster career progress. Learn 7 ways to respectfully disagree, 5 thought processes for WHEN disagreeing with your boss is the right thing, and 4 actions to improve how you communicate y…

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Learn the common mistakes managers make that kill team trust, respect, and appreciation of the manager so you can avoid making them. I share 8 typical mistakes managers make, fundamental mistakes, that your really need to avoid. Each of these 8 typical manager mistakes makes the transition to manager a lot harder and more painful for you and your t…

Feeling safe at work or enjoying psychological safety in a team is a very big deal for all of us. I cover what is psychological safety, 4 stages of psychological safety and 7 ways of creating psychological safety in teams. Feeling safe within a team or having psychological safety at work provides a huge range of benefits including: 1. Much more pos…

Knowing your team as a manager gives you huge advantages to improve team performance. Get the most out of your team by getting to know your team on more than a superficial level. I share 12 actions to step change team performance through knowing your team a lot better. When you know your team's strengths and weaknesses, you can play to strengths an…

Preventing workplace stress is in everyone’s interests. I cover four fundamental major causes of stress in the workplace and share tips on how to deal with stress at work. Stress at work costs the UK economy £28bn per year with 23.3m sick days taken. As a manager, you should be thing how to deal with stress at work for yourself personally and just …

Everyone comes under pressure to perform at work. How we handle the pressure to perform at work is a big part of our personal success as well as how much we enjoy being at work. I share 6 actions to handle the pressure to perform at work. Pressure in the workplace increases as you enter the management ranks and progress though them. Dealing with pr…

Learning how to play office politics to your advantage is a crucial part of any management job. Workplace politics happen because of conflicts, differences and scarcity. Navigating office politics is a key part of building personal influence within the organisation in which you work. Learn 6 Crucial Ways to Successfully Navigate Workplace Politics.…

Learn 7 ways to use 1:1 meetings to develop employees and improve performance of the team. One-on-one meetings with employees are the most value able of my week and it is incredible what you can achieve through them. One on one meetings are super useful in setting goals and expectations and more importantly revising progresses towards goals and mai…

Self-awareness for managers is an essential skill to lead and manage others better. Most people think they are self-aware, yet research has shown only 10-15% of people are truly self-aware. Take 5 actions to improve your self-awareness and make it easier to manage teams. Developing self-awareness as a manager is essential to success. If you can’t m…

Articulate yourself better! I share 8 powerful ways to be more articulate. When you can articulate your thoughts clearly and confidently to others, you gain a lot of confidence, feel more valued and be more effective at work. What does it mean to be more articulate? Being articulate means being clearer in what you say – the words, sentences etc use…

Why consistency is key to success in improving team performance is because consistency creates confidence, trust, belief, safety and ensures team members understand exactly what is expected. I share 5 steps to master consistency in people management. Success is all about consistency. The same is true when managing teams. The majority of team member…

Gaining employee trust - working out how to build trust with a team – is a key step to building and improving team performance. Without trust, delivering on all the other responsibilities of a manager become so much harder. I share 7 actions for how to build trust with your team. Winning team trust is most easily done while being genuine, while doi…

Leaders should care about bullying on their teams and within their companies because the negative impact on performance and costs is big. I share 5 reasons managers should care about bullying and 7 suggestions for how to stop bullying in the workplace. The impact of bullying on teams is big. 33% report they have seen colleagues being bullied. If ma…

Success is getting your employees thinking. For any manager, the more your employees can help you do your job, the better off you will be, the company will be, and your employees will be. I share why you should get your employees thinking, 3 key ways to get your team members thinking and when to assign problems not tasks at work. Success is getting…

Managers should have opinions and express them. Too many of us view expressing an opinion at work as a potentially dangerous move. Learn why speaking up is so important, how to speak up at work and when to express your opinion at work plus 10+ tips to make speaking up easier. Expressing an opinion at work is a key way to be noticed AND more importa…

Deliver great customer services and you will be liked and appreciated. As a manager or a business owner, knowing practical steps to deliver great customer service is super important. When thinking about ways to deliver better customer service, we usually think about external customers or clients. Great customer service is just as important internal…

Stop tolerating poor employees. No matter how you feel or the problems with taking action, not taking action is a lot worse for you personally, the team and the business. I am covering 4 critical reasons why you really want to take action quickly. ---- Reliably transform problem people impacting team performance. Don't procrastinate as people probl…

How to gain respect from your boss is a top priority for pretty much everyone. I have 7 actions to share with you to proactively gain respect from your manager and then deepen that respect to become a trusted partner to your manager. Gain respect from your boss by helping them personally and helping the team. Focusing on both will create a lot of g…

Work smarter before working harder is about targeting higher value work or making improvements to create more value for the business in which you work. I share 5 essential approaches to increase the value your efforts create. To be more successful and to progress your career quicker, work smarter before working harder to get ahead at work. What doe…

Working out what actions to manage your peers after promotion is a real challenge. The transition from peer to manager is tough for both parties. I share 7 actions to manage your peers after promotion to make the transition easier and quicker. Managing former peers takes courage and confidence. Use these 7 actions to learn how to manage your peers …

We can all learn a lot from how great managers handle criticism. Dealing with criticism at work is not easy and as you climb the ranks, you are guaranteed to get more criticism. Take these 5 key actions to handle criticism at work. It is really easy to get defensive or dismiss criticism without thinking about what is behind the criticism. How you h…

Building rapport with colleagues and connecting with work colleagues is so important in creating a great team to work in and for improving team performance. I am sharing 5 ways to build rapport and connect with work colleagues. These are tried and tested approaches that all absolutely work. Building rapport is a critical step in building trust and …

Managing upwards well is so important. Having a good relationship with your boss improves your happiness at work, your engagement, increases what you learn and speeds up your career progress. Who doesn’t want all these outcomes? Learn 6 critical tips for managing upwards brilliantly during your one-on-one meetings with your manager. Your one-on-one…

Instilling team direction and consistently keeping team members pointed in the same direction is a lot harder than most managers anticipate. Learn 6 actions for successfully instilling team direction, and thus making reaching team goals a lot easier. Consistently communicating team direction is needed with the pressures and demands placed on everyo…

An employee who can’t take criticism or who won’t accept feedback can be very difficult to manage. Learn 7 Steps to make your job a lot easier and managing them more effective. When you have to manage an employee who can’t take criticism it is tempting to not give them any feedback or take the very safe option of providing positive or bland feedbac…