Conflict Managed is a podcast about toxic workplaces and how to fix them. Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss a vision for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing Conflict is not magic, though it takes intentional and sustained ...
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Ep 187, The Intersection of What You’re Good At, Like To Do, Can Get Paid For, & The World Needs
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52:32This week on Conflict Managed we welcome Mary Olson-Manzel. Join us as we explore: Mary’s new book, What Lights You Up? Illuminate Your Path and Take the Next Big Step Looking for a new job? What now? Reaching out for help Leaning into your natural gifts Healthy conflict Growth mindset: Dealing with roadblocks and difficult bosses Generations at wo…
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Ep 186, The Gift of Difficult Feedback
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53:03This week on Conflict Managed, we welcome Tinna Jackson. Join us as we discuss: Living with grief while working The kindness of telling colleagues the truth (in the right way, at the right time) Building comradery and community at work Letting others know your greatness Closing the gap between effective leadership and the employee experience Tinna’…
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Ep 185, Change the Question
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56:40This week on Conflict Managed we welcome Johnnie Garmon. Together we explore: Wisdom vs. knowledge Work/Life blend (not balance) Who do I want to become? Hurtful, not harmful, conversations Turning towards each other instead of on each other New book: Failure Disrupted Conflict Managed is available wherever you get your podcasts and on YouTube: @3p…
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Ep 184, Accountability is a Gift, Not a Punishment
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59:06This week on Conflict Managed we welcome Rob Marcus. Together we explore: Leadership as everyday influence, not a title • The difference between managing people and leading them • Why the Golden Rule remains a practical guide for modern workplaces • Why leaders need consistent, real-world training • The real cost of overlooking people and their exp…
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Ep 183, There’s a Human on the Other Side of the Conflict
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1:00:35This week on Conflict Managed we welcome Rita Cincotta. Together we explore: Is everyone coachable? Planting seeds for reflection Investing in yourself and others through consistency and practice in the “boring,” yet essential, everyday actions Forming trust at work Polite cooperation vs. collaboration Demonstrating a desire to understand colleague…
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Ep 182, Difficult Boss or Toxic Boss
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55:38This week on Conflict Managed we welcome Dr. Laura Hambley Lovett. Join us as we explore: The difference between a difficult boss and a toxic boss The vital importance of clear conversations and telling people the truth The key to having courageous conversations: practice, practice, practice. What is your psychological contract at work? Laura Hambl…
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This week on Conflict Managed, we welcome Grant Freeman. Together we explore what it really means to be coachable and how openness, clarity, and curiosity shape strong teams and thriving businesses. 💡 Topics include: • Serving small businesses well • Clear communication: pick up the phone, Zoom, or Teams • Avoid making rules for the lowest common d…
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Ep 180, Find the Friction & Address It
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55:28This week on Conflict Managed we welcome Jimmy Burroughes. Join us as we explore: Spotting friction early and turning it into progress Rebuilding trust following the S.E.R.V.I.C.E method Simple leader routines that improve performance and retention Take the weekly 20 Minute Reflection Challenge Conflict Managed is available wherever you get your po…
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Ep 179, Reflect, Report, Resolve.
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57:37Merry Brown tarafından oluşturuldu
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Ep 178, Fear-Based Leadership
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52:42This week on Conflict Managed we welcome Kate Lowry to talk about what it’s like to work under fear-based leadership and how you can respond without losing yourself. Join us as we discuss: Fear based leadership – is it back? How to recognize the signs of fear-driven leadership Practical tools for surviving and staying grounded in toxic environments…
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Ep 177, Addiction and Recovery
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57:25This week on Conflict Managed we welcome Severn Lang. Together we explore: 🌱 Planting seeds of support when a colleague is struggling 🌱 The real gift of a manager who shows up with care 🌱 Why excellent managers know their employees’ goals 🌱 The power of cheering on your colleagues 🌱 When a colleague or client is upset, or when you’ve made a mistake…
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Ep 176, The Secure Leader
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1:05:19This week on Conflict Managed, we welcome Dr. Jaime Goff. Join us as we discuss: 🗝The joy of working with a fantastic leader 🗝How to disagree well at work 🗝Should you vent to your leader? 🗝Emotions as information 🗝When a leader reacts badly to feedback, how should you respond? Conflict Managed is available wherever you get your podcasts and on YouT…
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Ep 175, Before You Reach Burnout, Proactively Take Control
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1:00:36This week on Conflict Managed, we’re joined by Michelle Niemeyer. Join us as we discuss: The art of bending time: become a ‘time suck ninja’ When your experience of a colleague differs from other people’s The important difference between task-oriented relationships and human relationships with colleagues Recognizing unprofessional behavior as soon …
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Ep 174, Narcissism at Work: Patterns, Boundaries, Practical Responses
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58:41This week on Conflict Managed we are joined by Dr. Anthony Mazzella, Psychotherapist & Psychoanalyst. Join us for a practical conversation on how to recognize narcissistic patterns at work, set internal boundaries, and use curiosity and a slower pace to keep conflict from spiraling. Conflict Managed is available wherever you listen to podcasts and …
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Ep 173, Workarounds That Work
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57:17This week on Conflict Managed we’re joined by Dr. Michelle Griffin. Join us as we talk about building smart workarounds for the hard parts of your job, so your strengths lead and your time goes where it matters most. We discuss: • How to design workarounds that fit you • Turning leadership coaching into action you can use • Investing in people and …
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Ep 172, Systems Reduce Unnecessary Conflict
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1:00:23This week on Conflict Managed we welcome Chris Donaldson for a practical look at how small choices, real mentorship, and clear procedures shape everyday work. Join us as we discuss: 🔹 Vertical relationships and practical mentorship that lifts every level 🔹 Why the little things in your work compound over time 🔹 The ripple effect of “crying wolf” 🔹 …
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Ep 171, Normalizing Difficult Conversations
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1:02:33This week on Conflict Managed, Rachel Shaw joins us to share how we can make difficult conversations a normal, productive part of workplace life. We talk about: 🎯 Excellent HR in action 🎯 What to do if you’re conflict-averse 🎯 The power of process 🎯 Being open and willing to be wrong 🎯 People feel your intent (and if you genuinely care) 🎯 ADA (The …
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Ep 170, Being Cared For at Work
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1:01:48This week on Conflict Managed, we’re joined by Jordan Peace, CEO of Fringe. We explore what it means to create a workplace where people feel seen, supported, and empowered. Topics include: The professional payoff of boldness and courage Cultivating curiosity as a leadership strength Building trust and loyalty across teams Challenging the false stor…
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Ep 169, Internal Communication: Head, Hearts, & Hands Framework
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57:14This week on Conflict Managed, Alejandra Ramirez shares how the Head, Hearts, & Hands framework builds trust, strengthens culture, and aligns teams for success. Listen in to discover what it really takes to create a healthy, thriving workplace. 🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube @3pconflictrestoration. In…
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Ep 168, Rooting Out Toxicity
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1:00:53Toxicity doesn’t just appear—it grows when we avoid tough conversations. This week on Conflict Managed, Alan Laderman joins me to talk about how to turn crushing feedback into growth, root out toxicity before it takes hold, and embrace the power of direct communication. Listen now to learn how being coachable can transform your workplace culture. C…
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Ep 167, Taking Responsibility
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59:52This week on Conflict Managed we’re joined by Mark Astor for a conversation about what it really takes to run a successful business and a healthy workplace. We talk about: Why structure matters: the role of policies, procedures, and systems in keeping conflict at bay The journey, challenges, and rewards of building a small business from scratch How…
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Ep 166, What is Conflict?
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57:09This week on Conflict Managed, we welcome Dr. Ute Liersch for a thoughtful conversation about navigating life and work with courage and clarity. We explore: How you want to show up in the world Focusing on behavior instead of judging the person What courage really feels like Owning and handling personal mistakes The hidden harm of toxic positivity …
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Ep 165, Text & Subtext in Conflict
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1:05:15This week on Conflict Managed, we welcome mediator and educator Richard Birke for a thoughtful conversation about what’s said, and what’s underneath, in conflict. Tune in as we explore: • How the unusual grabs our attention • Listening without (negative) reaction • The desire to be “further from the bear” • Needs vs. how we try to meet them • A sim…
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Ep 164, Calm Quiet Power
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1:07:31This week on Conflict Managed we welcome Jess Baker. Join us as we discuss: Developing self-belief, resilience, and confidence Super-Helper Syndrome: A Survival Guide for Compassionate People Ruminating on things that don’t matter Untapped potential at work: looking for and developing empathic and compassionate colleagues ‘Powered By Empathy’ YouTu…
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Ep 163, Bad News Doesn’t Get Better With Time
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56:20This week on Conflict Managed we welcome James Terry. Join us as we discuss: Acting for your good and the good of others Talking with instead of at coworkers Disagreement may feel uncomfortable, but do it anyway How and why to develop the virtue of courage Foundations of a great team: professional respect and honesty in communication Conflict Manag…
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Ep 162, More Than Skills: Why Work is Human
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1:00:40This week on Conflict Managed we welcome Amy Pechacek. Join us as we discuss: ✔️ Career shifts & lifelong learning ✔️ 15% tech skills, 85% people skills ✔️ Assertive ≠ aggressive ✔️ Why everyone needs a coach ✔️ Matching vs. choosing your energy Tune in and rethink what it takes to lead, grow, and thrive at work. Conflict Managed is available where…
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Ep 161, Your Piece of the Pie: Owning Conflict & Building Better Systems
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57:13This week on Conflict Managed we welcome John Warner Jr. Join us as we discuss: Personal responsibility in conflict Misaligned expectations Working with family Integrity, mentorship, & managing change Bridging generational divides at work Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. J…
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Ep 160, Power Dynamics at Work
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1:00:42This week on Conflict Managed we welcome Taneum Fotheringill. Join us as we discuss: 🟨 Exploring and identifying your personal values 🟨 Intentional mentorship 🟨 What do you want out of work? 🟨 Managing up, down, and sideways 🟨 Understanding the shifting power dynamics in your workplace Conflict Managed is available wherever you listen to podcasts a…
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Ep 159, Stop Investing in That Argument
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57:39This week on Conflict Managed, we welcome Regina B. Newson, seasoned mediator and life coach. Join us as we discuss: 🔹 The personal cost of staying in conflict too long 🔹 The art of mediation—what it is and what it isn’t 🔹 Regina’s own story of not being heard at work 🔹 How to recognize when it’s time to stop arguing 🔹 Why some conflicts start from…
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Ep 158, Cruel, Harsh, & Unfair Vs. Illegal Behavior at Work
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51:19This week on Conflict Managed we welcome Gary Martoccio. Throughout his legal career, Gary Martoccio has focused exclusively on representing employees against employers. Gary has earned a reputation for his commitment to advocating for workers’ rights and securing justice for his clients. Gary’s practice spans both in State and Federal Court, as we…
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Ep 157, Neurodivergence at Work
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56:48This week on Conflict Managed we welcome Shell Mendelson. Join us as we discuss: ✨ Receiving an ADHD diagnosis later in life ✨ The impact of job fit for neurodivergent professionals ✨ How physical environment shapes great colleagues ✨ When in conflict, start with knowing yourself: what you need, want, and how to communicate it Conflict Managed is a…
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Ep 156, Addressing Conflicts Early
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1:01:26This week on Conflict Managed we welcome Jennifer Hall. Join us as we discuss: ✔️ Building your leadership brand and professional reputation ✔️ Why clarity is kindness at work ✔️ The role of an Ombuds—and why your workplace needs one ✔️ Creating reciprocal, thriving work relationships ✔️ Approaching conflict with calm, matter-of-fact communication …
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Ep 155, Ethical & Professional Adoption of AI
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1:00:39This week on Conflict Managed we welcome Susan Guthrie. Join us as we discuss: 🧠 Why lifelong learning means embracing new skills and technologies 🧠 The cost of protecting your peace 🧠 Networking beyond business cards — building real relationships 🧠 Defining success on your own terms 🧠 Mediation as a tool for durable, livable decisions 🧠 Why facts …
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Ep 154, How to Hire & Be An ‘A’ Employee
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1:00:33This week on Conflict Managed we welcome Dr. Michael Neal. Join us as we discuss: ✨ What characterizes ‘A,’ ‘B,’ ‘C,’ and ‘D’ employees ✨ Hiring with excellence: finding the right fit for the role ✨ Adapting to drift while maintaining strong systems and processes ✨ Managing workplace culture shock ✨ A root cause of unmanaged workplace conflict Conf…
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Ep 153, What New Hires Know
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55:15This week on Conflict Managed we welcome Amanda Crice. Join us as we discuss: 🧭New hires spot what we’ve stopped seeing if we’re willing to listen 🧭 Great teams aren’t found, they’re built with intention and care 🧭 Clarity and structure are acts of kindness, not control 🧭 Trust people with the truth 🧭 Getting out of the habit of managing emotions C…
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Ep 152, Human Flourishing, Forgiveness, and the Gift of Leaving
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48:58🎙 This week on Conflict Managed we welcome Dr. Kate Jackson-Meyer. Join us as we discuss: 🌱 The contagious energy of being part of an excellent team 🌱 The surprising joy and clarity that can come from leaving—even when things are good 🌱 Working in environments shaped by humility and curiosity 🌱 The power of forgiveness in moving through conflict 🌱 …
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Ep 151, Fully Present: How Physical Spaces and Inner Health Shape Engagement
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58:03This week on Conflict Managed we welcome Pam Buchanan. Join us as we discuss: 🌿The role of interpersonal skills in building strong, resilient teams 🌿The interconnectedness of physical, mental, and soul health in the workplace 🌿Acting from fear or love 🌿How to ground ourselves physically and stay attuned to our senses 🌿Engage with your whole self—no…
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Ep 150, Fueling Workplaces: Culture, Conflict, & Leadership That Energize
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1:01:16🎙 This week on Conflict Managed we welcome Dr. Rob Lion. Join us as we discuss: ⚡ Culture runs through everything. Build it with intention, or risk a dysfunctional workplace. ⚡ Leaders set the standard. Composure, best behavior, and clear expectations start at the top. ⚡ Avoiding conflict causes damage. It erodes trust, weakens teams, and wastes ti…
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Ep 149, Fixing Workplace Issues with Smart Solutions
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39:17🎙 This week on Conflict Managed we welcome Erika Wasser. Join us as we discuss: ✅ Pay structures that reflect actual job demands ✅ Leadership that removes barriers, not just sets expectations ✅ Breaking free from “this is how we’ve always done it” ✅ Tech that simplifies work instead of complicating it Conflict Managed is available wherever you list…
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Ep 148, Our Choices Define Us
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1:04:07🎙 This week on Conflict Managed we welcome Rick Yvanovich. Join us as we discuss: 🔑 Barriers to success: Identify, address, and move forward 🔑 The buck stops with us: Taking ownership in all aspects of our careers 🔑 Imposter syndrome: Name it, challenge it, move past it 🔑 Emotional intelligence: What it is and why it matters 🔑 Recharging after toug…
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Ep 147, Listening Matters
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58:38🎙 This week on Conflict Managed we welcome Christine Miles. Join us as we discuss: 🔁Being taught vs being told 🔁Listening acts as oxygen in an organization 🔁Developing a common language for listening 🔁Debunking the “I heard therefore I understand” myth 🔁What blocks listening Conflict Managed is available wherever you listen to podcasts and to watch…
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Ep 146, Offering Radically Empowering Presence
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57:32🎙 This week on Conflict Managed we welcome Aneace Haddad. Join us as we discuss: ⏳Noticing the story we tell ourselves about conflict ⏳The gift of being present to others ⏳Collaboration instead of control ⏳Secret saboteurs at work ⏳Stuck? Moving beyond rigid and fixed perspectives Conflict Managed is available wherever you listen to podcasts and to…
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Ep 145, Replacing Judgement with Knowledge
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58:19🎙 This week on Conflict Managed we welcome Executive Coach Thomas Gelmi. Join us as we discuss: 🔥 Belief as a Habit – The mindset we choose shapes our outcomes. 🔥 The Grip of Negativity – Why the bad sticks while the good slips away. 🔥 Differences at Work – Fuel for conflict or a catalyst for growth? 🔥 Radical Acceptance – Making peace with what we…
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Ep 144, The Power of Belonging at Work
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1:01:06The Power of Belonging at Work 🎙 This week on Conflict Managed we welcome Karen Phillips. Join us as we discuss: 💡 Leadership in Action: Spotting toxic, mediocre, and excellent leadership in the workplace 💡 Unsung Heroes: How support staff shape a healthy work environment 💡 Openness vs. Suspicion: Embracing differences to foster better workplace re…
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Ep 143, Adaptability, Humility, and Collaboration: Keys to Professional Growth
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1:00:18Adaptability, Humility, and Collaboration: Keys to Professional Growth 🎙 This week on Conflict Managed we welcome Jake Bynum. Join us as we discuss: 📋 Practicing excellent management through clear communication and support 📋 Fostering workplace growth by supporting others, even when they move on 📋 Turning professional mistakes into opportunities fo…
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Ep 142, Handling Unfair Work Situations
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56:19🎙 This week on Conflict Managed we welcome Eric Charran. Join us as we discuss: 💼 Prepare for Reality: Understand the real world of work—it’s not just about what you know but how you engage. 💼 Build Relationships: Prioritize dialogue, listening, and generosity to foster strong connections with colleagues and managers. 💼 Reflect and Grow: Use self-r…
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Ep 141, In Conflict, What Is the Question Between Us?
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1:02:07Ep 141, In Conflict, What Is the Question Between Us? 🎙 This week on Conflict Managed we welcome Dana Caspersen. Join us as we discuss: ⚡ Signal "It’s Me, Not You" – Develop one word (Cujo) or hand gesture to signal you’re having an off day, so others know it’s not about them. ⚡ Spot Old Stories – Identify past narratives that block progress. ⚡ Shi…
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Ep 140, What If It All Works Out?
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1:00:48Happy New Year! 🎙 This week on Conflict Managed we welcome Faye McCray. Join us as we discuss: ✨ Reframing "No" – Saying no makes room for the right yes. ✨ Imagining Positive Outcomes – Shift from worst-case thinking to what's possible. ✨ Storytelling for Connection – Use your story to build trust and inspire action. ✨ Transferable Skills – Past ex…
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Ep 139, Navigating Conflict with Volunteers
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57:09🎙 This week on Conflict Managed we welcome Karastin Hancock. Join us as we discuss: 🔑 Avoiding conflict can silence your leadership voice 🔑 Understanding the "why" behind volunteer conflict 🔑 Balancing paid work (Work) with unpaid, purpose-driven work (work) 🔑 Eyes wide open: what can I learn from all those around me? 🔑 Flattening leadership struct…
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Ep 138, Pause Before You React: Reducing Panic, Gaining Perspective
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1:04:19🎙 This week on Conflict Managed we welcome Robin Wheeler. Join us as we discuss: 🔸 Taking a breath to shift panic into problem-solving 🔸 Noticing issues, helping others, and staying curious 🔸 Overcoming fear of public speaking and building confidence 🔸 Brainstorming solutions with people in crisis 🔸 Naming the problem to set expectations and bounda…
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