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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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Wedding Business Solutions

Alan Berg, CSP, Global Speaking Fellow

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If weddings are all or part of your business, then the Wedding Business Solutions podcast is for you. You’ll hear ideas to help you sell more, profit more and have more fun doing it from Alan Berg CSP, who’s been called “The Leading International Speaker and Expert on the Business of Weddings.” Whether it’s ideas for closing the sale, improving your website conversion or just plain common-sense ideas for your wedding business, the episodes here, whether monologue or dialogue are just the thi ...
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David Newbury of Explosive Business Solutions has a wealth of experience to share after spending 30+ years in the Broadcast Industry. Explosive Business Solutions specializes in Strategic Business Planning, Explosive Marketing Solutions, Sales Training & Business Mentoring. David is a dynamic Keynote Speaker and is frequently called into action for Corporate Events and Seminars.
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Paul Visser brings you the latest developments in the global and South African economies as well as insights into your personal and business finances. Whether you're an entrepreneur with ideas, looking to generate additional income streams through a side hustle or just someone who needs tips on how to manage your home budget, plan your taxes or are a follower of all things finance the Know Your Finance with Priavis Podcast might just be the resource you have been missing all along.
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Biz Growth Radio - Solutions on Demand. This is a gWORX Media channel for real-time and prerecorded business solutions broadcast on terrestrial, internet, and short-wave radio. Listen, Download, Apply. Listen: for the latest proven techniques for growing your business; Download: get your copy of our show notes to follow along, take notes, and join the discussion; Apply: use the tools that day and if you have any problems, join our Facebook support group. IBGR (Internet Business Growth Radio) ...
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Do you wish you felt like you belonged in a room of successful, motivated women? A community of unbiased, no judging, supportive women? Do you want actionable solutions to everyday issues in your small business? Then this podcast is for you and girl, I’ve been right where you are! Hi! I’m Emily, entrepreneur, designer, renovator, mover & shaker! That’s ME!!! We will implement actionable solutions for your small business. We will give you tips and tricks for to help with the back end of your ...
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Welcome to Advantaged Business Solutions, the podcast designed for you as an entrepreneur and leader to turn your dream into a reality through the creation of a robust vision, setting audacious and challenging goals, and building winning strategies to get you to vision fulfillment. My aim with everything is to provide the greatest value possible to build you up as a leader. I want to offer you a different perspective than you may hear elsewhere. That’s not to say that my perspective is bette ...
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The HR Rescue podcast is hosted by Human Resource expert Jenni Stone MHRM, SHRM-CP, PHR where she addresses some of the most common HR issues within every small business. Whether you are a newly certified HR professional, business owner or office manager these simple tips can help keep your business in compliance and help prevent a minor issue from becoming a serious problem.
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On this podcast, we talk about marketing strategies and tactics. Many of our podcast episodes will cover strategic marketing (segmentation, targeting, positioning, market orientation, branding, and offering development), but we will also discuss tactical marketing (Facebook advertising, email marketing, Google AdWords, SEO, and more) Our mission is to help you double the size of your business by using time-tested, proven marketing strategies and up-to-date marketing tactics.
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Listening to Dollars & Data is an investment in your business. Learn how to engage with customers in ways you’ve never imagined before. Collect data to make better decisions. Utilize smart technology to add value to your business. With engaging stories and understandable explanations, you’ll learn how to use “smart” technology to bring in the Dollars & Data that have a major impact on your bottom line. William Cole Smith has been on the leading edge of smart tech and technology-focused marke ...
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Discover how GoTeam's outsourcing solutions can help your business scale to new heights. Our experienced team handles essential tasks, allowing you to focus on your core competencies. Say goodbye to overwhelm and hello to growth with GoTeam's tailored outsourcing services. Join us on our podcast and learn how outsourcing can optimize your operations and drive your business success. Contact us today to learn more.
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Are you feeling the Covid hangover? Have the last few years in the wedding industry felt like a wild ride? Are you questioning what's normal in today’s market? In this episode, I discuss what I call the COVID hangover, addressing the ups and downs we've faced and how to navigate this "next normal." Are your sales skills up to the task? Are your mar…
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In this episode, the host welcomes Will Pemble, an entrepreneur who previously founded one of the largest web hosting companies, web.com, and later sold it. Will delves into his journey from web hosting to management consulting and back to his roots in technology and web optimization with his latest venture, Page Leap. Will describes Page Leap as a…
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David Osborne - Scaling laterally! Do you struggle with meeting the demands of both high-end and budget-conscious clients in the wedding industry? Have you faced the challenge of managing multiple brands without cannibalizing sales? David Osborne and I dive deep into strategies for expanding your service offerings while maintaining distinct brand i…
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When you're healthy, you have 100 problems! Have you ever thought about how your health impacts your ability to run your wedding business? Do you prioritize your well-being so you can tackle those everyday challenges? In this episode, I delve into the importance of taking care of yourself first, so you can better handle the myriad of problems that …
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In this episode of the Restaurant Technology Guys Podcast, the hosts dive into a compelling discussion with Mike, a veteran in the field of restaurant technology with over 25 years of experience. Introduced by Tammy Billings, Mike shares his journey from restaurant operations to mastering the quantitative aspects of pricing, analytics, and data dur…
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Are you mirroring their buying style? Are you mirroring your client's buying style? How can understanding their decision-making process improve your sales approach? Explore how recognizing and mirroring a client's buying style can accelerate your sales success. Discover my practical tips to adapt your strategy, whether you're dealing with thorough …
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In this episode of the Restaurant Technology Guys podcast, the host interviews Patric, the vice president of operations for Bobby's Burgers by Bobby Flay. Patric shares insights into his extensive background in the restaurant industry, including his experiences before joining Bobby's Burgers, like working with Cold Stone Creamery and a significant …
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Brian Lawrence - What to do if you're new (and if you're not) How effective is your website at guiding visitors to make an appointment? Are your booking options and pricing strategically placed for conversion? In this episode, we explore how to structure your event pages to not only inform but also lead visitors to take action. We discuss the impor…
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Should you present one package or multiple in a proposal? Ever wondered whether it's better to present one package or multiple options in a proposal? How can offering multiple options affect a client's decision-making process? What if a single package was all it took to streamline negotiations? Dive into these questions and explore strategies that …
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In this episode of the Restaurant Technology Guys podcast, the host welcomes Lucas Judice, the founder of Freet, a technology company focusing on improving customer experience through a deep understanding of consumer behavior. Originally from Brazil and a former lawyer, Lucas transitioned into technology and entrepreneurship after moving to the U.S…
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You've gotten them this far, now finish it! Do you ever feel like you can talk the talk but stumble when it's crunch time? You're not alone. Many excel in engagement and understanding customer needs, yet falter at the final hurdle—asking for the sale. Whether it's in person or online, don't wait for customers to say "yes." Actively guide them to th…
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This podcast episode from the 'Restaurant Technology Guys' features a conversation with Wesley, a restaurateur who operates exclusively out of a ghost kitchen space in partnership with Cloud Kitchens. Wesley shares insights on the unique challenges and advantages of running a delivery-only restaurant, the definition and operational intricacies of g…
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Is virtual selling still a thing? – With John Chen During the pandemic, a lot of you started to sell virtually (phone, zoom, etc.). Now that things have settled to the next normal, is virtual selling something you should be doing, or considering? I invited my friend John Chen, who’s a wizard at helping companies host virtual and hybrid (combination…
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They don't value what they can't see So much of what you do to make weddings and events great, happens out of view of your customers. Are you getting paid for that time? Are your customers valuing the time you put in that they can’t see? In this episode I talk about ways to get them to understand the value that you bring, even when they can’t see t…
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This episode of the Restaurant Technology Guys podcast features Georgie Thomas, the general manager for Choco in the U.S., who discusses the transition from DoorDash to Choco and the innovations behind Choco's platform. Choco aims to streamline the restaurant supply chain process by facilitating easier ordering from restaurants to their food suppli…
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Problems are opportunities to improve When customers come to you with problems, are you paying attention to how you can make this better, not just for them, but for other customers? I’ve had some experiences recently where all I got was passed from one department to another, with no on acknowledging that it was their system that was broken, not use…
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This episode of the Restaurant Technology Guys podcast features an insightful conversation with Tyler, an entrepreneur who made a significant impact on the restaurant technology space within a year. Tyler shares his journey from starting as an entrepreneur at 23, keeping his business within a close-knit community, to deciding on a path of mergers a…
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Mark Chapman – How is the wedding industry different now? You’ve probably noticed that things are different in the wedding industry, especially in the way today’s couples are, or are not, responding to your ads and messages. I asked my friend Mark Chapman, from the I Do Society, to come back on and talk about what he’s seeing. Advertising for weddi…
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In this latest Ingram Micro Business & Technology Solutions episode, Bill Tirpkos sits down with industry experts Ayon and Roger to discuss the cutting-edge capabilities of Ingram Micro’s Solutions Centre in Mississauga, Ontario, Canada. This episode dives into the comprehensive services offered by Ingram Micro for Lenovo ISG products, delivering v…
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Nothing works all of the time In this episode, I delve into a common challenge many wedding and event professionals face: the frustration when previously successful strategies start to falter. From interacting with clients across the industry, I've noticed a recurring theme—what once worked seamlessly may suddenly lose its effectiveness. Join me as…
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This episode of the Restaurant Technology Guys podcast features a deep dive into how restaurants can use data to drive business decisions, enhance customer experience, and ultimately boost sales. The hosts are joined by Pat Riley, Vice President of Sales and Marketing at Data Delivers, and Adam Gollum, CEO of Primanti Brothers, a 91-year-old restau…
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You know what I was thinking? When my wife asks this, it means I’m heading to Home Depot or Lowes for a DIY project. But with our customers, co-workers, etc., the truth is that we don’t know what they’re thinking. No matter how long we’ve been in our industry, we simply can’t know what every customer is thinking. We don’t know what their experience…
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Promoting Sustainability in Restaurants Through Innovative Technologies This episode of the Restaurant Technology Guys podcast features Diana from Restaurant Technologies Inc., where she serves as the general counsel and oversees the company's environmental, social, and governance initiatives, focusing on sustainability. She discusses the origins a…
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Sam Horn – Does your business POP? After reading Sam Horn’s book “POP”, I just had to have her on to talk about how you can make your business stand out from the crowd. We talked about how the first 60 seconds can make or break your business. Sam also shared how to use AIR – Alliteration, Iambic and Rhyme when choosing a name for a business, produc…
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Innovations Unveiled at the National Restaurant Association Show 2024 This episode of the Restaurant Technology Guys Podcast features Lisa Malikow, overseer of the National Restaurant Association Show, the largest food service event in the Western Hemisphere. Lisa discusses the event's scope, including its coverage of 900 product categories, the Ki…
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What to do with Wedding Expo leads Thanks to Chuck in Philly for this suggestion. I’ve actually done another episode a while back on this, and it’s time for a refresher. The opportunity here is that 90% of the exhibitors at wedding expos won’t use the lead lists. To me, that’s just throwing money away. You paid to get in front of a unique audience …
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In this episode of the Restaurant Technology Guys podcast, host Jeremy welcomes Rick Elliott, a co-founder of Conductor, a startup in the restaurant tech space. Rick shares his journey from working on oil rigs to becoming a tech entrepreneur, emphasizing the role of hard work and innovation. He elaborates on his early days co-founding Brink, a pion…
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You know what to do, but are you doing it? This isn’t a listener suggestion, rather it was inspired by things I’ve seen working with and listening to some of you, my clients and connections. For example, I’ve had people come to me and say that they’re not getting the response they want from their inquiries, and that they’re following what I taught …
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This episode of the Restaurant Technology Guys podcast features Jon, a longtime friend of the host and CEO/co-founder of Tabski, a digital commerce platform for restaurants. Jon shares his journey from starting in B2B sales and entering the restaurant tech space, to launching and pivoting Tabski amidst challenges like COVID-19. Tabski aims to impro…
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Phil M. Jones – Do you know exactly what to say? After reading Phil. M Jones’ audio book “Exactly what to say”, I was hooked. So many of the things he talks about apply to your businesses, and mine. And then I read “Exactly How to Sell” and “Persuade to get paid”, which just reinforced that I had to have Phil on here to talk about how his ideas and…
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Customers aren’t going to adapt to us! I’ve been seeing and hearing a lot of frustration from companies that stems from how they want to do business, but their customers want it done differently. When we’re the customer, the companies have to do business the way we want, or we’ll find someone else who will. It’s too easy these days to find another …
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Evolving Restaurant Operations through Advanced Technology Solutions In this episode of the Restaurant Technology Guys podcast, the host welcomes back Vishal, the CEO and founder of It's a Checkmate, to discuss advancements in restaurant technology. Vishal elaborates on how his company integrates digital ordering channels with POS systems to stream…
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Your customers don't care if you're busy! Here’s another topic that came both from my personal experience and from conversations I’ve been having lately, both with engaged couples as well as wedding and event pros. For many of you, juggling doing events while handling inquiries, especially in your busy season, is a challenge. Your customers don’t c…
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One Big Island in Space: Revolutionizing the Coffee Industry with Farm Direct Coffee The podcast features Restaurant Technologies Group hosting Michelle and Robert Fish, co-founders of One Big Island in Space and Biggby Coffee. Michelle and Robert share their passion for supporting coffee farmers directly and promoting environmentally friendly farm…
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Phil Gerbyshak - Do you have a sales system? Is your sales system a spreadsheet, a CRM or… you’re just winging it? I invited my friend Phil Gerbyshak to come on and talk about sales systems and processes, why they’re important and how you can get started, even with a small budget. Phil has been in sales and sales training for years and just launche…
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Is it procrastination or indecision? It’s frustrating when you get all of the good signals from the customer that they like what you’re offering, but they just won’t commit! Thanks to Marylee for this suggestion. We’ve all been there. What’s holding them back? For some, it’s just their personality type to procrastinate, and they do it on most decis…
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