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The Simple Reflections Podcast is a collection of gentle conversations with people from all walks of life, looking at small, seemingly insignificant ideas that have gone on to have profound impacts on their lives. Join Transformational Coach, Dave Hill and his guests for a cup of tea and a biscuit and reflect on where the conversation goes.
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Navigating the Customer Experience

Yanique Grant, Customer Experience Strategist, Entrepreneur

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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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The Futureverse

Intelligence Squared

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The Future. It’s all there, in front of us. It could go wonderfully. Or it could go badly wrong. It will inevitably require our passions and our ingenuity. So how do we see the challenges early on, find solutions and help make the world a better place? For ourselves, for our families, for everyone. Welcome to the Futureverse, brought to you by Intelligence Squared and Y TREE.
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The ESCA Podcast

Employee-Owned S Corporations of America (ESCA)

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ESCA, Employee-Owned S Corporations of America, is the voice in Washington, DC that speaks exclusively for employee-owned S corporations (“S ESOPs”). Since 1998, ESCA’s membership has grown to represent more than 215,000 employee-owners in virtually every state in the nation. ESCA company members engage in a broad spectrum of business activities and are a variety of sizes – from 25-person businesses to companies with 18,000+ employee-owners – but all have one thing in common: a commitment to ...
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We explore the world of link building and learn about all the different approaches and methods people are using to build backlinks for websites today. We interview lots of experts including link builders, site owners, and content strategists to compare and contrast the different approaches for building backlinks.
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Hosted by Michael “Dedman” Jones, The Calling Hours was a very popular podcast that aired for several years as part of Horror Society Radio and Morbidly Beautiful Radio. We feature insightful and thought provoking interviews with actors, actresses, producers, directors, and FX artists, as well as in depth reviews of Blu-Rays and DVDs and the best in new and classic metal artists. No subject in the genre is off limits, and we always asked the questions few others would dare. And now, WE ARE BACK!
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Award-winning film producer and best-selling author Paul Furlong hosts a series of compelling conversations with world-class storytellers from all walks of life. These illuminating discussions uncover the recurring and unique principles these raconteurs employ in their storytelling to help you make your stories more engaging and better communicate your ideas to stimulate your audience to take action. Subscribe to get a new episode every fortnight.This podcast is brought to you by Opus Media ...
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I'd love your feedback, send me a message Masha Liashenko is a transformative coach, mentor and speaker living in Warsaw, Poland. I have known about Masha's work for a couple of years and I've always wanted to learn more. Masha is a Ukrainian and Russian speaker and has been instrumental in the creation of the 3PGC (Three Principles Global Communit…
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Daniel J. Mount and Chad Berry discuss the nine best songs from Psalm 5. Show Notes Free searchable database of expository songs: https://expositorysongs.com/ Audio version of podcast: https://expositorysongs.buzzsprout.com/ Featured Songs Lord, Hear My Prayer (Psalm 5) - A Common Psalter https://www.youtube.com/watch?v=u9R1eWgQKEY Psalm 5:1-3 - Bi…
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Alan Versteeg, an engineer turned sales management expert, initially approached the sales world with skepticism, but soon turned it into a thriving career by applying the engineering principles of cause and effect to sales and sales management. This success led him to co-founding Growth Matters, where Alan and his team have developed over 2,000 sal…
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If you got into real estate 5-6 years ago, you might be forgiven for thinking this business is easy. We didn’t have the low inventory, high interest rates and the commission changes we’re dealing with now. For any agent who started back then, the 2024 market might as well be a whole new industry you have to learn. It was a great time to get into th…
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Neil Leyland is a Chief Contact Center Strategist at InterVision, and he is an exceptional PMP and six Sigma black belt certified senior-level program leader and a proven problem-solver. A highly motivated achiever with a career history in sales and operations management for international multi-unit retail operations. Possessing excellent interpers…
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Whether we like what’s happening in the industry or not, we have to learn how to embrace change. Turbulent and uncertain times aren’t as difficult if we can adapt quickly. It allows us to get into movement and momentum a lot quicker and that sets us up for success. When it comes to embracing change, there’s one formula that can guide us. Intention …
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I'd love your feedback, send me a message Sheela Masand is a coach, mentor and author based in Albir, Spain. I’ve been keen to speak to Sheela for some time: we’ve crossed paths on the Heartfelt Presence platform as we have handed over the reins and I’ve been keen to ask her about her work. In this conversation, Sheela and I discuss the genesis of …
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Dr. Eric Recker is a dentist, husband, father, keynote speaker, Elite Success Coach, author, pilot, mountain climber and recovering triathlete. In his second half of life, he is committed to helping people shorten the distance to becoming their best version and learning to #WINtheNOW. Questions · We'd love for you to share in your own words a littl…
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Daniel J. Mount discusses the six best songs from Psalm 4. Show Notes Free searchable database of expository songs: https://expositorysongs.com/ Audio version of podcast: https://expositorysongs.buzzsprout.com/ Featured Songs On the Good and Faithful, Spencer Lane https://hymnary.org/text/on_the_good_and_faithful Now In Peace - Psalm 4:8 - Psalter …
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One of the key skills of a great salesperson is negotiation, but for the last decade, real estate agents could get away with no having it. Deals were so easy to put together, we didn’t have to fine tune our persuasion and communication abilities. Many agents have never had to do deep negotiation. Even veteran agents who came up in tougher markets n…
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Daniel Ruby is a VP of Marketing at Nobl9. Ruby is a dynamic marketing executive with a focus on B2B marketing, and has significant experience building teams and driving successful, data-driven programs for a range of startups and mid-sized organizations. As the Director of Online Marketing for Localytics, Ruby was the first marketing hire and scal…
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Selling real estate in 2024 isn’t at all what it was between 2010 and 2022, and a lot of agents are feeling the squeeze. Most of us built and ran our businesses in low interest rate environments, so this market is completely unfamiliar to us. Running a real estate team is a lot more stressful than it used to be. Deals are harder to put together, we…
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I'd love your feedback, send me a message Anna Keeble is London based State of Mind Coch and Nutritional Therapist. I have known Anna for a couple of years through a mutual friend and former podcast guest, Nici Butchart, and through the three of us being alumni of One Thought. In this conversation, Anna and I discuss our mutual fascination for seei…
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Irina Vatafu has nearly a decade of experience in customer-facing roles, she is deeply passionate about working with people, and dedicated to ensuring every customer feels valued and respected. Currently serving as the Head of Customer Success at Custify, Irina thrives in roles that require effective communication, problem-solving and empathetic en…
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In today’s episode, I’m joined by Bob Stewart of community evangelist at Place Inc, and Active Rain before that. Bob’s got a cool story - he’s been in and around real estate for many years. He was a pioneer in real estate blogging, and community building, and also understanding how to drive traffic to websites in the days before Google dominated ev…
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Richard Weylman was orphaned at age 6 and he lived in 19 foster homes and attended 11 different schools. Rather than becoming the victim of those circumstances, he overcame them and he has had remarkable business success, including as an award-winning General Sales Manager of Rolls Royce to Head Sales and Marketing for the Robb Report, a Magazine f…
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Time is finite but so many of us are just not purposeful with it. People plan how they go to a movie better than they plan their life, the relationships they have. It’s amazing how calculated we are about our movies and vacations but we don’t do the same thing in our personal worlds. Hard work is a key to success but what’s the point if there’s no …
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I'd love your feedback, send me a message Dr Linda Pettit has a wonderful way of describing herself, she’s a professional listener. Linda lives in Phoenix Arizona with her kind hearted husband, Dr Bill Pettit (who you may remember from Episode 7). To add some colour to Linda’s “professional listening”, she is also a mentor, speaker, podcaster and a…
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Debbie Miglaw is Head of Digital Solutioning & Business Development at Broadridge. She and her team of digital sales specialists, solutions architects and business analysts are responsible for consulting with clients to define the digital solutions that support their digital transformation and customer experience goals. The team of experts work wit…
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A lot of people who would be exceptional recruiters don’t do it because it feels like too much of a burden. The idea of building tens or even hundreds of relationships and nurturing them just feels like too much of a logistical nightmare. And it would be…which is why it’s the wrong way to do it. If you had a recruiting strategy that was based in bu…
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J.John speaks with Dave Bell, a worship leader with a remarkable and inspirational story. Dave’s life was changed when, at the age of 16, he was diagnosed with a rare and aggressive form of cancer. Faced with the possibilities that his life could be cut short, he learned to trust God through all the trials. Dave’s story reminds each of us that we f…
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As driven entrepreneurs and hungry investors, we’re always searching for that big idea or once-in-a-lifetime deal. Then we find ourselves in a bunch of random businesses and investments in a bid to increase the odds of success. More often than not, that only leads to a loss of focus and ultimately, a loss of wealth. What if getting to that billion …
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I'd love your feedback, send me a message Debbie Fisher is a Lead Facilitator and Lead Trainer for iHeart Principles in London. I first met Debbie when she was on the faculty of One Thought when I was training with them in 2017. She has been involved with the iHeart Principles Charity for a number of years delivering training to children and young …
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J.John is joined by Pastor and Lead Worshipper, Darlene Zschech. Darlene has a passion for serving God and people and, along with her husband Mark, is the Senior Pastor of Hope Unlimited Church, Australia. In her conversation with J.John she talks about how she changed from being a performer to being a worshipper and explains how she wrote the time…
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Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development, product strategy, operations and customer experience. Before co-founding Sturdy, a next-gen customer experience solution that helps companies improve customer satisfa…
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Daniel J. Mount and Chad Berry discuss the nine best songs from Psalm 3. Show Notes Free searchable database of expository songs: https://expositorysongs.com/ Audio version of podcast: https://expositorysongs.buzzsprout.com/ Featured Songs Thou, Oh Lord (The Brooklyn Tabernacle Choir) https://www.youtube.com/watch?v=MybjSe_WWn4 Psalm 3 (10,000 Foes…
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This year, for the first time ever, I went to the Berkshire Hathaway Annual Meeting AKA Woodstock for Investors AKA Coachella for Capitalists. Warren Buffett is by far, the world's most successful investor, and I was keen to hear what he had to say about the economy, his investing strategy and his mindset in the wake of the death of his business pa…
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There are a lot of stupid people who have been massively successful in real estate. This isn’t an insult, just the reality of how uncomplicated it can be to build a beautiful business. But if you lack in intelligence, there are a few things you can’t lack if you want to succeed. You can’t be impatient, inconsistent, undisciplined and undetermined. …
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I'd love your feedback, send me a message Chana Studley is a coach, living in Jerusalem, who has spent the last 30 years helping others recover from trauma, addictions, and working with all kinds of clients; adults, children and organizations. She has spent the last 5 years helping people with physical issues including chronic pain, allergies, migr…
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Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven service. Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness. They are the authors of Supercharging the Customer Experience: How Organiz…
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Ever since hedge funds started bundles of single-family homes, institutional investors have been demonized. They’ve been blamed for ruining affordability, taking homes away from innocent consumers and killing real estate entirely. Reality isn’t quite as dramatic - that narrative is drastically overblown. In fact, many real estate professionals are …
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J.John is joined by Christine Caine, the founder of A21 and Propel Women. Christine has shared the hope of Jesus around the world for over 30 years, helping people to discover their God-given purpose. She talks with J.John about her journey of faith and shares stories about rescuing people from slavery with A21 and equipping women for ministry with…
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Vaishali Dialani is a multi-award-winning Customer Experience professional in the Middle East, has been recognized as a CXPA Emerging Leader, a finalist for CX Leader of the Year 2023, and has been ranked among the top CXMStars worldwide in both 2023 and 2024. She is a firm believer in the power of knowledge sharing to foster growth and awareness w…
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Whatever industry you’re in, marketing is something we all have to worry about. It’s our job to deliver eyeballs to whatever it is we have to offer. The challenge is, the rules of marketing and the platforms that can get us traffic are constantly changing, it’s hard to predict what will work in a few months. What we have to be aware of is that peop…
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I'd love your feedback, send me a message Dr Ally Jaffee is a young NHS doctor based in London who is just starting her training to become a Psychiatrist. Ally is also a co-founder of Nutritank; a not for profit created to help educate the medical profession about nutrition. I’ve had the pleasure of getting to know Ally during Jamie Smart’s current…
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There’s a reason people keep gambling even though we know the house always wins. There’s a reason we compulsively open apps on our phone without realizing it. Human beings are prone to falling into the trap of behaviors that feel good in the short term but hurt us in the long-term. It’s the scarcity loop, and some of the ways our world has changed …
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A real estate transaction isn’t just a financial process, it’s an emotional one too. And we’re not just talking about the emotions of the seller and the buyer on the other side. From loan officers and appraisers to inspectors and other agents, there can be up to 35 people involved in every real estate sale, and all of them have their own emotions. …
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I'd love your feedback, send me a message Devon Webster is a lively young man from Massachusetts. We met through an amazing resource called Heartfelt Presence; a free 24 hour Zoom room where people can drop in and find a 3 Principles based coach. I’ve been volunteering my services in there as a host twice a week for the last couple of years. In thi…
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